Page 35 - Top ServiceNow Alternatives

PinnOne

pinn.one

PinnOne is the ultimate SaaS management platform that helps businesses streamline their tech stack, eliminate wasteful spending, and optimize subscriptions. Powered by AI, PinnOne automatically identifies software usage across your organization, tracks spend, and provides actionable insights to build your perfect stack. Simplify your tools, save money, and take control of your SaaS subscriptions—all at the most cost-effective price point in the market, making smart SaaS management accessible for businesses of any size.

Licenseware

licenseware.io

Prevent audit exposure and optimize software costs with swift and reliable analysis that works with your data.

Tiflux

tiflux.com

We are a solution for serving customers who need to organize their workflows, increase team performance and profitability, offering 8 different ways to open a service request and 7 ways to manage contracts and charge for recurrences. We are integrated with WhatsApp, ContaAzul, ASaaS, Jira Software and more, see how to obtain sensational results with Tiflux.

ClearFeed

clearfeed.ai

Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.

mHelpDesk

mhelpdesk.com

mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet – it’s as easy as pie. mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. It’s all designed to support you in delivering the best possible service to your clients.

Bluebeam

bluebeam.com

Bluebeam pushes the boundaries of innovation, developing smart, simple project efficiency and collaboration solutions for design and construction professionals worldwide. Since 2002, Bluebeam has made desktop, mobile and cloud-based solutions for paperless workflows that improve project communication and streamline processes across the entire project lifecycle. Trusted by over 3 million individuals in more than 160 countries, Bluebeam’s solutions advance the way professionals work, manage and collaborate on projects digitally. Founded in Pasadena, CA, Bluebeam has grown to include eight additional offices globally. Bluebeam is part of the Nemetschek Group.

FieldEZ

fieldez.com

FieldEZ transforms a customer’s field operations and services using digital technologies such as cloud computing, enterprise mobility, data analytics and insights, and IoT integration. It offers innovative automation solutions for CRM-based field force management applications. FieldEZ’s products and services are used by Fortune 100 companies as well as SMEs in Europe, the USA, the UK, and India. Its global customer portfolio includes Samsung, Vodafone, Dell, Adecco, ICICI Bank, Twinings, Wipro, and Emerson. FieldEZ’s cutting-edge digital initiatives benefit numerous businesses across multiple industries, including IT and Telecom, Healthcare, FMCG and Retail, Banking and Insurance, Consumer Durables, Real Estate (Smart Cities), and E-Commerce. Its integrated stack comprises: STRATEGIC CONSULTING & SERVICES: * Field Data Analytics and Insights * Data Visualization and BI Reporting * Customer Experience Transformation * Operations ROI and Value Analysis * IoT Integration PRODUCTS: * Field Services Management * Field Sales Automation * Retail Workforce Management * Marketing and Promotions Management * Attendance and Location Tracking Founded in 2011, FieldEZ Technologies is part of the $150 million portfolio of IvyCap Ventures. IDG Ventures, a global network of technology venture funds with more than $4 billion under management, is another key stakeholder in the digital technology initiatives of FieldEZ.

EFFORT

geteffort.com

EFFORT is a mobile-first, cloud-based platform designed to streamline complex workflows for organizations across various industries. Developed by Spoors, EFFORT enables users to create custom workflows, forms, and approvals efficiently, making it ideal for tasks like field data collection, inspections, and audits.

Orcatec

orcatec.com

Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service industries. Managing home services has never been easier with Orcatec. Whether you are a small business or a large enterprise, Orcatec provides the tools you need to manage everything in one place. Easily schedule services, dispatch teams, handle invoicing, build quotes, and track performance, all from a user-friendly interface with just a few clicks. Stay connected with your team and clients through real-time notifications, gather valuable reviews to boost your reputation, and much more. With Orcatec, everything you need to run a successful service business from start to finish is in one place, making your work easier and more efficient. Join thousands of satisfied users and take your business to the next level. Features it offers: Dispatching and Scheduling, Estimates and Sales Proposals, Invoicing, Work Order Management, Job Management and Tracking, Field Service CRM, Route and GPS Tracking, Contractor Payroll and Commissions Management, Job Costing and Expenses Tracking, Payments with Credit Card and ACH, Card Reader, Consumer Financing, Calls Tracking and Messaging, Review Management, Advanced Reporting. Here are the industries Orcatec serves: HVAC, Plumbing, Construction, Appliance Repair, Home Cleaning, Electrician, Landscaping and Lawn, Home Renovation, Handyman, Automotive, Pest Control, Custom Home Building, Garage Door, Window Cleaning, Carpet Cleaning, Pool and Spa Service, Locksmith, Fireplace and Chimney, Roofing, Water Treatment, Alarm and Security, Irrigation, Painting Contractors, Fire Safety, Junk Removal, Computer Service, Moving, Snow Removal, Air Duct Cleaning, Property Maintenance, Remodeling, Concrete, Janitorial Services, Excavation, Demolition Contractor, Tree Care, Restoration, Flooring, Tiling, Drywall, Pressure Washing.

BidClips

bidclips.com

BidClips is a platform that enables service companies to efficiently and effectively manage their sales process. BidClips empowers your home services team by giving them an all-in-one platform for easily creating quotes, communicating with customers, tracking sales, and closing deals. And with our automated follow-ups, you’ll generate more sales and keep your customers engaged. Some of the BidClips features: * Widget that integrates with your website allowing customers to immediately input their needs and get the bid process started * Pre-made and customizable bid drafts * Ability for customers to upload photos and videos to give you accurate information * List of service requests organized by status * Automated email and text follow-ups to close more deals * Allow customers to accept, schedule, and make down payments from their device at any time * Messaging tool to communicate directly with customers or internally with your team * Call scripting and service tips to help your sales team collect the right information for the job * BidClips dashboard lets you keep track of your sales performance

NuovoTeam

nuovoteam.com

NuovoTeam is an all-in-one employee app that helps organizations track and monitor their non-desk workers. NuovoTeam facilitates employee productivity tracking, communication and collaboration across your workforce. Monitor employee location, employee work hours with clock-in, clock-out, track work status and assign tasks, enable organization-wide unified contact management and make way for communication with Push-To-Talk (PTT), VoIP calling, instant messaging, video calling and group chats NuovoTeam offers the following features: - Rich Messaging Options that let non-desk workers communicate over Text, Voice or Video - Curated Contact List of Teammates and External Contacts - GeoLocation Tracking with Privacy Controls - Powerful Team Communication Options like Newsfeeds, Broadcasts and Channels - Shift Scheduling for frontline workers with Clock In/Clock out alerts and alerts - File sharing for sharing images, videos or files on the go with inbuilt viewers NuovoTeam, with data security, privacy and powerful & non-desk friendly features at its core is a great fit for industries that deal with frontline workers & mobile workforce on a day to day basis like, Logistics, Shipping, Hospitality, Construction, Manufacturing, First Responders, Healthcare, Cleaning & Homecare, Retail, Security

Remote Eye

wideum.com

Wideum develops Remote Eye, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE SPECIAL FEATURES: - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.

ServicePower

servicepower.com

ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.

Operix

operix.com

Operix is a field operations platform built to accelerate the businesses of specialty contractors - empowering contractors to quickly and easily complete their projects - at scale. With Operix, contractors can combine field operations with accounting systems and automate the information back to the office. From local shops to multi-state organizations, Operix allows you to manage your resources, jobs and customer experience from a single location.

BookingKoala

bookingkoala.com

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications.

Frontu

frontu.com

Frontu empowers frontline technicians to do their job more effectively and efficiently. Available as a web and mobile app, the platform digitizes field service management operations, eliminates manual work, saves time, cuts costs, and builds clear communication channels between head office, employees and clients. In a line of work as challenging as FSM, Frontu brings clarity and enables companies to make data-driven decisions.

Kriyam.ai

kriyam.ai

Kriyam.ai is a field investigation app designed to revolutionize the way the Banking, Financial Services, and Insurance sectors conduct and manage field investigations. Its product is specifically tailored to the unique needs of BFSI companies and their vendors. By leveraging the latest AI technology and a user-friendly interface, Kriyam aims to improve data security, efficiency, accuracy, and decision-making, ultimately driving growth and reducing operational costs for its users. Key Features: * Seamless Case Management: Kriyam offers a comprehensive case management system that empowers investigators to handle complex cases efficiently. From assignment to closure, every step of the investigation process is seamlessly managed through the app, ensuring a streamlined workflow. * Real-time Collaboration: The app fosters real-time collaboration among investigation teams, field agents, and stakeholders. With secure data sharing capabilities, investigators can easily communicate, share updates, and collaborate on cases, facilitating quick resolutions and minimizing delays. * Geo-Tagging and GPS Integration: Kriyam leverages advanced geo-tagging and GPS integration, enabling precise location tracking during investigations. This feature ensures that field agents reach the right sites promptly and assists in verifying their presence at critical times. * Evidence Collection and Documentation: The app provides a comprehensive toolkit for evidence collection, including photos, videos, audio recordings, and digital documents. Investigators can easily record and attach vital evidence directly to the case file, ensuring a robust and well-documented investigation. * Secure Data Storage: Kriyam prioritizes data security and compliance. All information and evidence collected during investigations are stored in encrypted databases, safeguarding sensitive data from unauthorized access.

FieldCircle

fieldcircle.com

FieldCircle is an easy to use process management solution, which enables you to manage your field sales and service teams and their activities smarter, faster and on-the-go. Following are the core activities that can be performed using the FieldCircle mobile and web applications. FieldCircle is an everyday cloud solution, which enables you to manage your field sales and service team smarter, faster and on-the-go. From one place, you can manage: * Accounts, Estimates, Contracts and Work Orders * Jobs and tasks assigned to team members and vendors * Schedules for field visits & other activities * Custom Workflows and Forms for reporting * Notifications and reminders to stay informed * Inventory, Product, Services and Price Lists * Invoices and Payments * Reports and Dashboards

Badger Maps

badgermapping.com

Optimize and plan your Sales routes and Field Service routes with Badger Maps, a mapping and routing app designed specifically for field sales teams and field service teams. Badger Maps is a multi-stop route planner that helps you and your outside sales or field service team sell more. You can visualize all of your customers on a map, allowing you to prioritize and plan out your sales and service routes ahead of time. Badger Maps also enables a two-way, real-time integration with your CRM (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Insightly, Netsuite and more) so you can access all of your customer data on-the-go. Create optimized routes with Badger Maps to meet the right customers at the right time. * Get the Fastest Routes - Optimize field sales and field service routes with multiple destinations to drive fewer miles - Add up to 100+ stops to your sales and service routes - Connect routes to your favorite navigation apps, like Waze, Google Maps, Apple Maps, or use CarPlay * Maximize your ROI with Badger Maps - Badger Maps pays for itself just through gas savings - Drive 20% less miles, save 20% on gas, and get 20% more meetings a week - Spend 50% less time on admin tasks and busy work * Always Know Where Your Customers & Prospects Are - Visualize your customer and prospect list on an interactive map - Colorize and filter your accounts by priority, next step, location, or other values - See your best opportunities and stay on top of customer follow-ups on the go * Access All Your Customer Details on the Road - Mobilize your CRM with Badger Maps and update it through your mobile device on-the-go - Stay on top of customer relationships and make informed decisions at any time - Use our two-way, real-time integrations with the most common CRMs * Capture Data From the Field Automatically - Create check-ins to record your customer meetings - Capture details including pictures, contract dates, services you completed, and more - Receive automatic weekly reports of your key sales insights * Find Leads On-the-Go - Instantly find leads based on location, industry keyword, or company name - Generate new, qualified leads in half the time - Always have a backup plan after a canceled meeting

MotionOps

motionops.com

MotionOps revolutionizes the home services industry by streamlining job scheduling, proposal preparation, employee and payroll management, expense tracking, and timesheet approval, enabling businesses to save time and boost efficiency.

Powered Now

powerednow.com

Award-winning and MTD ready (Making Tax Digital) Field management software. Invoice, quoting and scheduling app for small businesses, tradesmen, contractors and self-employed professionals. Manage your business from your iPad, iPhone and Mac. Create invoices, estimates and quotes. Manage your team’s job sheets, appointments, dairy, all securely backed up to the cloud. Powered Now is a mobile app built for plumbers, builders, electricians and more. You can invoice your clients, create great looking quotes and estimates. * Quickly create and send invoices, quotes and estimates from your iPad and iPhone with all your documents securely backed up to the cloud. Supports CIS and MTD * Create certificates and forms on the go. Including Gas and Electrical certificates. * Manage your employee's appointments and tasks with the inbuilt diary and drag and drop. * Create expenses and supplier invoices and get approval. * Track your employee’s location live using GPS. Please Note this feature can be disabled. Continued use of GPS running in the background can dramatically decrease battery life. * Capture customer's signatures and record your hours against your appointments. * Select your invoice template, add your logo and go! * Built for all mobile businesses and tradesmen including plumbers, gas engineers, electricians, tilers, carpenters and builders. * Get notified in real time when documents are opened. * Send documents to customers online and as a PDF attachment by email and text message. * Easy to use interface and quick to set up. * Handles multiple rates of tax and staged payments, surcharges and discounts calculated automatically. * Export your data for accounting and send to your accountant or bookkeeper. * Fully backed up and synchronised between devices.

Fieldcode

fieldcode.com

Fieldcode is a field service management (FSM) software that streamlines operations with Zero-Touch automation. With 20 years of global expertise, our solution automates the entire service process, from ticket creation to technician deployment, eliminating the need for manual intervention and taking the pressure off dispatchers. As the most cost-efficient option on the market, Fieldcode offers flexible per-user pricing and intelligent service management to help businesses maximize efficiency and enhance customer satisfaction. The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention: - The user-friendly interface allows for a structured view of the tasks - The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more - All data related to an event is entered in the form of a report and synchronized on the back-end upon completion - Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams can report events and their status at any time even when there is no internet connection - Keep track of the time spent on each task and working time in general - Track the progress when solving tasks - Report task performance and task completion by collecting all relevant documentation

Zapoj

zapoj.com

Zapoj at its core improves operational resiliency of business with its critical event management and team collaboration hub platform offered as a SaaS based solution. Zapoj enables organizations to predict, act, orchestrate and collaborate during any form of critical disruptions to business operations and helps business to continue carry out its mission even after the disruption. Zapoj is the only platform which unifies and digitizes proactive risk identification processes, business continuity implementations, team collaborations and customer omni-channel mass messaging needed for business resiliency from a single place.

FelixSphere

felixsphere.com

FelixSphere offers the world’s first All-In-One SaaS management platform. With world's first AI IT manager, Felix, we can effectively assist businesses of all sizes and industries in effortlessly managing the entire life-cycle of digital products and services.

Archipeg

archipeg.com

Archipeg is a cloud-based Digital Architecture Software (SaaS). We differentiate ourselves from others by making Architecture practical and accessible to its practitioners and stakeholders. Additionally, we believe that we can maximize the value of Digital Architecture by combining Enterprise Architecture with Solution Architecture and other disciplines that govern planning, implementation, and delivery of business, application, and technology solutions. We are a team of Enterprise and Solution Architects. Archipeg is a reflection of our beliefs, experience, and expertise.

Jibility

jibility.com

Jibility is a free tool for building strategic roadmaps, designed to help businesses address and overcome key challenges to achieve their strategic objectives. It's ideally suited to anyone in a strategic planning role across any industry, whether start-up, scale-up or enterprise. The app guides users through a six-step method with its roots in capability-based planning, which culminates in a clear and concise strategic roadmap. With an interactive prioritization matrix, capability map, inbuilt content library, publishing templates and more, Jibility makes it quick and easy to build your strategic roadmap and translate your vision into execution.

TaskCall

taskcallapp.com

TaskCall is a real-time incident response and management system for IT and DevOps. It minimizes the time to resolution by automating the entire incident response process starting from on-call management to identifying impact visibility to communicating with stakeholders. TaskCall connects with all your monitoring tools and centralizes incident management. It automatically identifies impact across your infrastructure and improves visibility. It connects with your chat, ITSM and ticketing applications, and streamlines collaboration across teams while keeping stakeholders updated through status dashboards. It suppresses redundant alert noise and interruptions, allowing IT personnel and developers to focus on resolving incidents in the fastest possible time.

PagerTree

pagertree.com

On-Call. Simplified. PagerTree makes it easy to schedule on-call rotations, route incoming pages, and alert the right team members every time.

All Quiet

allquiet.app

All Quiet is a modern IT incident management platform offering apps for iOS and Android. All Quiet provides a user-friendly experience that enhances collaboration between software engineers, product managers and dev-ops. It offers solutions for small start-up teams and large enterprise organizations at the same time. Use the tools you know and love: Utilize our cutting-edge incident mapping engine to seamlessly integrate nearly any contemporary observability tool within minutes. Consolidate data from diverse sources, acquire a comprehensive overview of incidents, and troubleshoot effectively for faster resolutions. Don’t lose alerts: Select between various channels. Get informed via Push Notifications, SMS, Emails or Phone Calls depending on the alert’s severity or other customisable criteria. Integrate your favourite collaboration tools like Slack or Discord allowing you to further enhance your alerting framework. On-call and Scheduling Management: Enjoy top-tier rotation and scheduling functionalities with All Quiet. Easily craft schedules, oversee rotations, and facilitate seamless handovers, guaranteeing incidents are allocated to the appropriate team members promptly and efficiently. Escalation Management customised to your needs: Tailor escalation rules, automate notifications, and smartly route incidents based on team Availability. Let your team enjoy the weekends. We only notify those who are part of the current escalation level. Collaborate : Cultivate real-time collaboration among team members using All Quiet. Share incident updates, communicate effectively, and harness collective expertise to accelerate resolution and reduce downtime. Secure: You can trust that your data is safeguarded with stringent security measures and data protection protocols in place. No risk! You can cancel or change your subscription daily. 30 day free trial. The pricing model is transparent and simple, starting at just $ 4.99 per user per month.

Spike.sh

spike.sh

Spike.sh is your go-to platform for incident response and on-call management. We help teams quickly address and resolve incidents with features like real-time phone call alerts, SMS alerts, and seamless integrations with Slack and Microsoft Teams bots. Our status page functionality keeps stakeholders informed about ongoing issues and resolutions. With Spike, you can manage incidents smoothly, and work towards minimal downtime and improved reliability. Hundreds of Engineering and Ops teams from 40+ countries rely on Spike to help keep an eye out for potential incidents.