Top ServiceNow Alternatives

Freshservice

Freshservice is a cloud-based IT service management solution that streamlines operations, supports employee services, and enhances efficiency through automation and AI-driven insights.

Atomicwork

Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.

SimpleOne

SimpleOne automates IT, HR, asset, CRM, development, and other business services with configurable workflows, self-service tools, and centralized data.

Autotask

Autotask is a cloud-based platform for managing IT operations, offering tools for ticket management, CRM, sales, and billing to improve business efficiency.

Hornbill

Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.

Ravenna

Ravenna is a Slack-based service desk that helps IT, HR, and operations teams manage employee requests, automate workflows, and track support performance.

DeskDay

Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.

ME ServiceDesk

ME ServiceDesk is an IT service management solution for tracking and managing IT requests, incidents, and workflows in mid to large organizations.

Microsoft Power Automate

Microsoft Power Automate is a cloud-based tool that automates workflows and processes across applications to enhance productivity and efficiency.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

Rippling

Rippling is a platform that integrates HR, IT, and finance, allowing businesses to manage employee onboarding, payroll, and workflows in one system.

SuperOps

SuperOps is a unified management platform for MSPs that combines PSA and RMM tools to streamline IT operations, automate tasks, and enhance service delivery.

Espressive

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

Vivantio

Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.

Serval

Automates IT help desk requests and onboarding/offboarding using AI-generated workflows, routes complex tickets to staff, and enforces policy checks and access logging.

ServoDesk

ServoDesk is a cloud-based IT service management platform that streamlines service requests, automates workflows, and integrates with third-party applications for effective support.

Deepser

Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.

ITSM 365

Cloud-based service desk for managing support tickets, SLAs, assets, workflows, knowledge bases, and reports across IT and other business departments.

Risotto

Risotto automates IT support by ticketing and resolving access requests, expediting unresolved issues, and teaching users troubleshooting steps through integration with tools like Slack.

TeamDynamix

TeamDynamix is an IT service management platform that integrates project portfolio management and enables no-code configuration for various enterprise functions.

Xurrent

Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.

Camunda

Camunda is a process orchestration platform that automates and manages complex business workflows, enabling integration, monitoring, and performance optimization.

Ninox

Ninox is a low-code platform for digitizing and automating business processes, enabling customized solutions for CRM, ERP, and project management across various industries.

ZingHR

ZingHR is a cloud-based HR management software that streamlines processes like onboarding, payroll, and attendance tracking, supporting remote workforce management.

Giva

Giva is a cloud-based, HIPAA-compliant service management app for help desk, ITSM, and customer support. It provides ticketing, SLA tracking, reporting, analytics, and AI-assisted agent tools.

Planfix

Planfix is a versatile platform for managing business processes, offering tools for project management, CRM, task automation, and real-time communication across organizations.

UtilizeCore

UtilizeCore is a cloud-based platform for managing subcontracted services, automating workflows, and integrating with client systems for improved operational efficiency.

Pipefy

Pipefy is a no-code workflow management platform for designing, automating, monitoring business processes, integrating apps, and using AI/OCR to automate document and data tasks.

Workstreams.ai

Workstreams.ai is a workflow management platform that automates tasks, enhances collaboration, and provides insights for better productivity across business applications.

Rakumo

Rakumo is a cloud-based workflow system that integrates with Google Workspace and Salesforce, enabling users to automate internal processes and manage application forms easily.