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SapaFlow is a WhatsApp Business gateway and automation platform designed for businesses that manage customer communication through WhatsApp. It provides tools to send and receive messages, manage multiple WhatsApp sessions, and connect messaging workflows with APIs and webhooks for real-time integration with CRM, support, e-commerce, and internal systems.
The platform includes features such as outbound messaging, inbound event handling, scheduled messages, AI auto-replies, knowledge base support, multi-tenant workspace management, and analytics dashboards. It also supports session lifecycle control, API key authentication, rate limiting, and security controls such as audit logs and IP allowlisting. Businesses can use it to automate follow-ups, handle abandoned cart reminders, generate invoices and payment links, route complex cases to human agents, and organize customer interactions with tags and profile-based segmentation.
SapaFlow is positioned for operational use across retail, service, healthcare, and other business environments that rely on responsive WhatsApp communication. Its feature set focuses on centralized message management, workflow automation, and integration support for scalable customer engagement.
Website: wa.lokakara.com
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