Whautomate

Whautomate is for businesses that want to manage customer conversations and automate routine sales and service tasks, especially through WhatsApp. It brings messages from WhatsApp, Instagram, Messenger, Telegram and website live chat into one team inbox, where staff can assign conversations, add notes and follow up with customers. Businesses can use AI chatbots that answer questions using their business information and hand conversations over to a person when needed. No-code workflow rules can trigger actions based on messages or other events, while contact segmentation and broadcast campaigns support targeted marketing. The platform also handles appointment and class bookings, confirmations and reminders, and supports taking orders and payments through WhatsApp. Whautomate may suit small businesses and service providers such as salons, studios, clinics and online shops that want to combine customer messaging with booking, marketing or commerce tools.

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