Page 5 - Top Redtie Alternatives

Regal.io

regal.io

Regal is the new standard in ai-powered CX. Regal understands real-time customer intent signals, and automatically tailors multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents. Customer-first brands including Angi (formerly Angie's List), AAA, Google, Harvard (through Podium Education), K Health, Kin Insurance, Ro, Toyota, and Varsity Tutors have improved their engagement with hundreds of millions of customers through Regal, leading to $5B in revenue. Regal.io is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

Emplifi

emplifi.io

Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey. Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.

Avochato

avochato.com

In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personalized, instant, and always on. Facing increasing customer demands, sales, marketing, and customer support teams must rise to the occasion. Fortunately, Avochato makes it easy for all teams to connect with customers and deliver a seamless and efficient experience every step of the way from lead capture and nurturing to post-sale support. The result: You increase engagement with your customers close more deals, faster than ever before.

PromoRepublic

promorepublic.com

PromoRepublic's marketing platform helps franchises grow their online visibility in search and social media through a unique, data-driven approach. It enables franchises to efficiently and seamlessly manage marketing tools, assets, and data from a central control center. Having demonstrated proven success with over 80 franchise brands, 400+ marketing agencies, improving outcomes across more than 25,000 locations, PromoRepublic also simplifies decision-making. This is achieved through its data-driven Copilot solution, which acts as a personal data analyst, transforming local marketing data into actionable business insights. Whether you're an emerging or an established multi-location brand or a portfolio of brands, PromoRepublic helps you automate and optimize your marketing efforts. How can your brand utilize PromoRepublic? * Turn your raw marketing data to business intelligence. * Grow your visibility in local search. * Ensure brand consistency. * Manage localized social media marketing efficiently. * Manage reviews in one place. * Optimize listings at scale. * Gather all data into one dashboard. * Engage franchisees in local marketing.

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1000 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Waste Connections, Randstad, Tiket.com, Lulu Group International, Arabic Radio Network, Papa Johns, Hyundai, Volkswagen, ITC Ltd, OYO, Skoda Auto, across 85+ countries. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Trengo

trengo.com

Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.

SocialGest

socialgest.net

SocialGest is a set of tools for optimizing the execution of social media strategies. Schedule content for to Instagram, Twitter, Facebook and Linkedin. Analyze metrics, monitor, collaborate with others and intercat with your community.

Continually

continual.ly

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Squaretalk

squaretalk.com

Empower your business and pave the way to optimized communications with Squaretalk, a global interactive business communication platform. Creating an intelligent, unified platform for our clients is the goal of everyone in our team, and while Squaretalk provides an interconnected ecosystem for Business Communications we also can provide individual solutions. Axiom Is our full-featured cloud PBX. Integrated with some of the world’s leading CRMs, Axiom gives communication centers the tools they need to provide personalized service to clients worldwide. Dial calls with a single click, manage call traffic directly from your CRM. View caller details and purchase history during each call, record all calls and link them to your CRM. Axiom also provides extensive features for admins to monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed. The Matrix predictive dialer supports unlimited agents for as low as 25$ per user. Featuring custom Manager and Agent interfaces and real-time dashboards, Matrix can handle up to 1000 channels simultaneously. Matrix from Squaretalk is integrated with all your lead generation tools including landing pages, CRM’s, affiliate sites, and lists. Matrix digests your leads and contacts and prepares them for contact by detecting active phone numbers and optimizing for time zones. Using highly configurable campaigns, the leads are dialed in a manner best suiting the needs of the marketing effort. Crush Your Campaigns and improve talk time by up to 400%! You’ve never seen a dialer like this. Express is a multi-channel messaging solution that provides even more ways to connect with customers and ensure our clients will never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Express, enables businesses and contact centers to connect with customers wherever they are, through any device, on their preferred platform. Starting with SMS, the platform will soon include WhatsApp, Messenger, Viber, Telegram, and WeChat. Lynx. A no-code, real-time integration layer that will allow organizations to seamlessly knit together all of their business communications platforms and tools. Requiring no specialist knowledge or development time, Lynx empowers contact centers and BPOs by making integrating and automating complex communication systems as easy as using an app. Through Lynx, our customers will have the flexibility to tender for almost any contract they want as Lynx provides secure access to over 100 business apps, transparent data transfer, and workforce optimization. It’s a huge win for BPOs.

Re:amaze

reamaze.com

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback). Re:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more. Businesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.

FastMoss

fastmoss.com

FastMoss (Former: FastData) is committed to becoming an excellent data analysis too for Tiktok in the era of short video and LIVE, helping TikTok global practitioners better embrace this new era, facilitating entrepreneurship for individuals, creating a warmer atmosphere for Tiktok content production, issuing more exciting advertising, bringing brands closer to consumers, raising LIVE efficiency, and making the interest-driven e-commerce 2.0 era more interesting.

Followr

followr.ai

Automated Scheduling, AI-Assisted Content Creation, and In-Depth Analytics to Help You Optimize Your Approach and Elevate Engagement on Your Social Channels. Align your brand with an All-In-One solution that empowers you to create social media content, automate your calendar, and achieve time-saving efficiency using AI-powered tools.

SocialHub

socialhub.io

SocialHub is the world's simplest Social Media Management Software. Create and schedule Facebook Posts and Ads faster than ever with just a few clicks. Plan all your content in the simplest interface you'll ever work with. Work together as a team with powerful collaboration features and get simple to understand Analytics that show you what works at a glance. Plan, schedule, promote and analyse social media posts in just a few clicks, saving hours of time every day. The only question is: What are you going to do with all that extra time?

Lately AI

lately.ai

Social selling platform that learns any brand or employee voice, takes all of your content and turns it into targeted, effective social media posts – increasing visibility by 1,000% and tripling inbound leads.

Attentive

attentive.com

Attentive® is the world’s #1 conversational marketing platform, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive helps drive billions in online revenue for leading brands around the globe. Trusted by CB2, GUESS, Urban Outfitters, Pura Vida, and more, Attentive is the go-to solution for brands looking to deliver powerful commerce experiences to their customers. To learn more about Attentive or to request a demo, visit www.attentive.com.

Reply.io

reply.io

Reply is a sales engagement platform that helps you automate & scale multichannel outreach, so you can generate more leads, acquire new customers and grow revenue faster.

Falkon SMS

falkonsms.com

Unlock the Power of Text Message Marketing . Add texting capabilities to your existing landline, toll-free, MS Teams, and VoIP numbers — Reach your customers instantly and drive your business growth using modern business texting.

Hearsay Systems

hearsaysocial.com

Technology should strengthen human relationships, not replace them. The Hearsay Client Engagement Platform allows advisors to authentically and intelligently grow business relationships. Only Hearsay proactively guides and captures the last mile of digital communications to deliver the human client experience at scale.

Kustomer

kustomer.com

Kustomer is the first-of-its-kind customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer helps brands quickly resolve conversations on all digital channels by automating 40% of interactions via self-service, first contact resolution with intelligent routing, and driving omnichannel experiences between customers and agents. Our open CRM platform minimizes costs by acting as a single record of truth, managing and contextualizing data to drive smarter processes that scale business. Kustomer IQ embeds AI throughout the platform to eliminate repetitive tasks, deflect easy questions, and power support experiences that satisfy customers. Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised over $174M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

SMSCountry

smscountry.com

SMSCountry is a complete bulk SMS solution that empowers you to send any type of SMS (OTP, transactional and promotional) via our platform, plugin or multilingual SMS API. What we offer you, and the 60,000+ businesses that enjoy our platform worldwide, is fast, personalized, secure and reliable SMS, WhatsApp and voice message delivery backed with responsive 24/7 customer support that would never B.S you. With pay-as-you-use pricing, everything your business needs to develop a better customer experience over SMS, WhatsApp and voice is available under the SMSCountry umbrella. And if your customer base changes SMSCountry scales with you. Product Description: SMSCountry helps you use SMS, voice, and Whatsapp messages effortlessly to delight your customers. However, you want it, wherever you are in your business. Engage your customers with our user-friendly bulk SMS web portal. Integrate fast and secure communication to your application with our dev-friendly API. Send SMS to your customers from anywhere with our plugins What SMSCountry offers your business in a nutshell: Use SMS how you want to Use our web platform, SMS API or plugin to send SMS, voice or WhatsApp messages. Fast and 100% uptime SMS delivery We work with 200+ carriers, and reach 180+ countries, your OTP, transactional, and promo messages gets to your customers fast and always. Fast API Integrations You don’t need hours to integrate our API. Neither do you need to wait long hours for support. When you need help, the word is snappy. Sophisticated reporting and analytics You know the messages that get delivered and to who. So you can optimize your messaging. Premium customer care At no additional cost, you’ll get access to a highly experienced account manager 24/7. Custom Sender ID Send bulk SMS to customers using a customised Sender ID so your recipients know it’s you.

Chaport

chaport.com

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.

Sococal

sococal.ai

Welcome to Sococal.ai, where we're revolutionizing social media planning and execution by leveraging the power of AI. With the help of our platform, you can put an end to the tiresome process of staring at a blank calendar and scrambling for content ideas. You can quickly plan, create, and schedule your social media content with our AI-powered tools and features, which will save you time and improve engagement. Join us in our mission to improve the effectiveness and efficiency of social media for both individuals and businesses.

800.com

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

Nuelink

nuelink.com

Nuelink is a multi-platform social media scheduling and automation tool. It functions with platforms including Facebook, Instagram, Twitter, LinkedIn, Google My Business, and Pinterest. Nuelink is designed to plan, automate, and manage social media content, allowing users time to focus on other aspects of their business. Users can schedule a vast amount of social media posts and arrange them into collections. Social media content from blogs, eCommerce stores, podcasts, YouTube channels can be automatically imported, shared, and recycled. By facilitating the easy organization of posts into collections, setting up a timing schedule for each collection, and putting automations in place, Nuelink makes managing social media content easy. This process can be automated utilizing Nuelink's automations, or posts can be manually added. Users also benefit from an extensive and ready-to-use content library comprising social posts in different formats and categories. The scheduling feature facilitates setting up weekly posting schedules for each collection, defining specified days and time of the week. To optimize content creation and posting strategies, Nuelink also provides analytics on social media performance, post history, and engagements. Its service caters to a diverse range of clients, including entrepreneurs, startups, and larger companies. Depending on the plan chosen, it can manage multiple brands and members, and offer varying capacity for social channels, automations, collections, and posts in queue. Effectively, Nuelink is a comprehensive tool for organizing and automating your social media management, freeing up time and providing excellent visibility and control over your content.

Sendbird

sendbird.com

Sendbird believes that conversations are at the heart of building customer relationships. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like Virgin Mobile, Hinge, and Paytm use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month. In fact, Sendbird powers the in-app conversations of more than 300 million monthly active users sending more than 7 billion messages per month across 1200 global customers. Demo Sendbird in action here: https://sendbird.com/products/demos Headquartered in San Mateo, California, Sendbird is backed by re ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab and Y Combinator.

Swat.io

swat.io

Swat.io is a social media management tool for businesses and agencies that has been operating since 2013. Swat.io supports professional social media marketing teams with excellent customer service and the right technical solution that covers all relevant areas of social media marketing on Facebook, Instagram, Messenger, Twitter, YouTube, LinkedIn, TikTok, WhatsApp, Google My Business, and Pinterest: content planning and publishing, community management, social customer service, analysis, and monitoring. Swat.io is one of the enterprise segment market leaders in the German-speaking region. Customers include ARD, Burda, DerStandard.at, Drei Hutchison, ÖBB, ORF and ZDF.

Patch Customer Retention

patchretention.com

Unleash the True Power of Retention Marketing with the World's First, Fully Automated and Customizable Platform using RFM Segmentation. With over a decade of expertise, Patch has developed a top-of-the-line customer retention platform that helps Shopify brands increase their customer lifetime value and retain more customers, all in one place. Patch is the world's first retention platform with integrated RFM (Recency, Frequency, Monetary) segmentation. This model automatically segments customers into actionable buckets, including Loyal, At-Risk, and even Lost Customers. It enables you to create personalized, automated customer journeys for each customer to maximize engagement and revenue. Patch makes data-driven decisions possible without the need for data scientists. Furthermore, our full suite of retention tools includes the following: Automated Customer Journeys: Take action based on customer behaviors, whether loyal or at-risk. Email & SMS: Connect with your audience through personalized messaging using Email and SMS blasts. TextChat Widget: The New Era of WebChats. Seamlessly Continue Conversations with Your Customers via Text, Without Losing Conversation History. Loyalty & Rewards: Tailor rewards to fit your specific brand needs and goals, and track success with built-in analytics. Messenger: Text-enable your customer care team for streamlined communication, increased engagement, and more purchases. Review Requests: Boost your brand by social proofing your reputation with our automated review requests. Waivers: Turn your waivers into a marketing channel with the only waiver software with built-in marketing automation. Analytics: Gain actionable insights by segment with Patch's intuitive dashboards, enabling you to quickly understand and act on the data. Referrals: Turn loyal customers into brand ambassadors and reach new ones with referral programs.

Rake

rake.ai

Rake includes chat widget for engaging website visitors - team communication features with direct messages, channel conversations - omnichannel chat connections on various platforms - website visitor monitoring a live simple version of Google Analytics - task management for conversation follow-up

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in GPT and AI to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.