Top Ravenna alternatives
Ravenna is a Slack-based service desk that helps IT, HR, and operations teams manage employee requests, automate workflows, and track support performance.
Looking for apps like Ravenna? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.
Autotask
Autotask is a cloud-based platform for managing IT operations, offering tools for ticket management, CRM, sales, and billing to improve business efficiency.
Freshservice
Freshservice is a cloud-based IT service management solution that streamlines operations, supports employee services, and enhances efficiency through automation and AI-driven insights.
Rippling
Rippling is a platform that integrates HR, IT, and finance, allowing businesses to manage employee onboarding, payroll, and workflows in one system.
Serval
Automates IT help desk requests and onboarding/offboarding using AI-generated workflows, routes complex tickets to staff, and enforces policy checks and access logging.
Hornbill
Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.
ConnectWise Manage
ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.
Risotto
Risotto automates IT support by ticketing and resolving access requests, expediting unresolved issues, and teaching users troubleshooting steps through integration with tools like Slack.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Spiceworks
Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.
Freshworks
Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.
Xurrent
Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.
Giva
Giva is a cloud-based, HIPAA-compliant service management app for help desk, ITSM, and customer support. It provides ticketing, SLA tracking, reporting, analytics, and AI-assisted agent tools.
Atera
Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.
Vivantio
Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.
Espressive
Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.
Zoho Desk
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
Atomicwork
Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.
Smartsheet
Smartsheet is a SaaS platform for work management and collaboration, allowing task assignment, project tracking, document sharing, and workflow automation.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Zammad
Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.
Help Scout
Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.
SimpleOne
SimpleOne automates IT, HR, asset, CRM, development, and other business services with configurable workflows, self-service tools, and centralized data.
DeskDay
Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.
Gorgias
Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.
Anota AI
Anota AI automates WhatsApp customer service for restaurants, enhancing sales through a comprehensive delivery platform.
Rakumo
Rakumo is a cloud-based workflow system that integrates with Google Workspace and Salesforce, enabling users to automate internal processes and manage application forms easily.
ITSM 365
Cloud-based service desk for managing support tickets, SLAs, assets, workflows, knowledge bases, and reports across IT and other business departments.
DevRev
DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
Whatstool Business
Whatstool Business is a WhatsApp solution for businesses, offering API, chatbots, CRM, automation, and analytics to enhance customer management and communication.