Page 4 - Top Nextiva Alternatives
Distrobird
distrobird.com
Seamlessly run cold email & SMS sequences, inbound and outbound calling, shared inbox, form tracking, lead routing, and more — in one place. Built for Hubspot CRM users. Start using Distrobird's all-in-one sales automation platform for free! Distrobird is on a mission to reduce the complexity of enabling and managing your sales organization. Distrobird does this by aggregating the different tools your revenue team needs on a single platform - from lead capture, prospecting, multi-channel engagement, reporting, and more. Double your sales team's output with fewer tools
CM.com
cm.com
Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App.
Ringostat
ringostat.com
Ringostat is a platform of call tracking, telephony, and end-to-end analytics. Ringostat helps optimize marketing, considering ROI, build effective communication with customers, and boost sales. It is the only service of its kind in Eastern Europe to be an official Google Analytics technology partner. The platform includes seven products: call tracking, end-to-end analytics, virtual PBX, a callback widget, Ringostat Smart Phone, Ringostat Insider, and Ringostat Messenger. These products each represent one of three branches that together make up a single ecosystem: analytics, communication, and sales. Ringostat Virtual PBX launches in a day, does not require additional investments in equipment, and it is suitable for any working conditions of the sales department. Ringostat solutions are perfect for call centers. They allow quickly processing requests and make calls in one click. Client needs are the platform's main priority. The friendly tech support team is attentive to users' requests and responds in under four minutes. 95% of users rate Ringostat tech support specialists as “Excellent” or “Good.” In addition, a dedicated customer success manager helps customers use Ringostat products as effectively as possible for their specific business needs.
TeleCMI
telecmi.com
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.
Bandwidth
bandwidth.com
Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. Built on our own global network for unmatched reliability. And it's grounded in both telecom and real-world software expertise. So you can create exceptional experiences for customers—anywhere in the world.
Airtel Business
airtel.in
The B2B arm of Bharti Airtel, they are India's leading provider of secure and reliable connectivity, technology, and communications solutions. Their vast network spans across India, the US, Europe, Africa, the Middle East, Asia-Pacific, and SAARC, enabling them to serve businesses of all sizes and industries. They understand your unique needs—and so, they leverage their diverse portfolio to offer tailored solutions that help your business thrive. They are proud to be #1 in Connectivity, #1 in Cellular IoT, #1 in CPaaS, and among the top 3 in Data Centers. When you partner with then, you: * Transform your business digitally * Boost operational efficiency * Create delightful experiences for your customers * Unlock new revenue streams for your business * Enhance productivity and collaboration for your workforce With you on your journey to growth, innovation and limitless possibilities.
VoIP.ms
voip.ms
Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-calibre communications solutions. Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows VoIP.ms to give unlimited focus to maintaining a widely-accessible and feature-rich service. In addition to the best self-serve cloud telephony platform in the market, VoIP.ms is one of the few providers to offer its services without engagement contract and at the best prices, all with a high level of service and quality.
Yodel.io
yodel.io
Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.
Sinch
sinch.com
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH
NUACOM
nuacom.com
With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.
Thirdlane
thirdlane.com
Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Facilitating multichannel customer communications and team collaboration, Thirdlane Connect is designed for both local and remote workers, supporting web browsers, iPhone, Android devices, as well as Windows, Linux, and Mac desktops. This powerful application is fully integrated with and powered by the Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms. These platforms can be securely deployed in various settings, whether on premises or in private or public clouds, ensuring flexibility and security for your communication infrastructure.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
RingCX
ringcentral.com
RingCX combines cutting-edge RingSense™ AI, omnichannel contact center, and RingCentral RingEX, delivering a next-generation AI-powered solution with a disruptive combination of product, packaging, and pricing. It infuses AI before, during, and after each interaction with intelligent virtual agents, real-time coaching, automated quality management, and conversational intelligence for improved operational efficiency and boosts agent performance with a single pane of glass for all interactions across voice, video and 20+ digital channels. It is disruptively priced and packaged to provide low total cost of ownership and predictable monthly pricing. As customer needs change, RingCX helps businesses adapt quickly, future-proofing their CX investment.
3CX
3cx.com
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
DialedIn
getdialedin.com
DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!
AVOXI
avoxi.com
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.
Cradle.io
cradle.io
Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connected with your customers from an office, on the road, together or remote. Admins can instantly add users and numbers for scalability and gain deep user insights with powerful reporting tools. Book a demo or a risk-free trial to see Cradle in action.
Bevatel
bevatel.com
The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.
Enablex.ai
enablex.io
EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.
Netcall
netcall.com
It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and front-line teams. Seamlessly connect systems, break down data barriers, and make processes work better and faster – all on your own timeline. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve.
GreenAds Global
greenadsglobal.com
GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Business API, RCS messaging,, cloud telephony, voice calls, and the WhatsApp Business Cloud API. We are proud to serve over five thousand customers across the Asia-Pacific, Africa, and the Middle East regions, simplifying consumer communication complexities and transforming them into effective tools for business growth. We started off as a bulk SMS aggregator, but we have since evolved into a comprehensive platform that integrates Google RCS, WhatsApp Business API, and Facebook/Instagram APIs. With the help of our AI chatbots and user-friendly omni-channel CPaaS UI, we have empowered over 3000 users to enhance their customer interactions. Our mission is to provide impactful business communication solutions that are fueled by innovation, determination, and a commitment to excellence. Google RCS Messaging Partner l WhatsApp Business API Provider I Omni Channel Messaging Company | Conversational messaging/Solutions | Chat Bots for popular Messaging Channels l Cpaas Provider
Voximplant Kit
voximplant.com
Voximplant Kit empowers businesses to improve customer experience. Offering an easy to use drag & drop interface and industry leading AI automation, Kit makes it simple to create an intelligent omnichannel cloud contact center. Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. * Smart IVR: Improve service with modern speech interaction technologies *Automated Call Campaigns: Handle hundreds of concurrent outbound and inbound calls * Trigger outbound calls: Initiate call reminders and alerts from event triggers * Harness the Power of AI: Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection
VoiceSpin
voicespin.com
VoiceSpin is a global cloud-based VoIP telephony provider offering call center solutions that enable businesses to effectively manage their inbound and outbound communications with prospects and customers through voice and SMS text messaging. Get international local numbers from 160+ countries and expand your global reach while improving your Call Answer Rates with local caller ID. Empower your sales team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-suited agents based on the probability of making a successful sale. Streamline your inbound call management with features like IVR, call routing, inbound call queues, and queue callbacks to deliver quick and efficient support and improve customer experience. Leverage real-time dashboards and advanced analytics to keep track of the most critical call center metrics and KPIs and make data-informed decisions. Review call recordings to uncover inefficiencies in your processes, assess agent performance, and identify agent knowledge gaps and training opportunities. Automate call quality monitoring with AI speech analytics. Prevent compliance issues with keyword spotting, real-time warnings, and call whispering. Schedule and run bulk SMS campaigns customized to specific audiences, scale your outreach efforts, and drive more customer engagement. Integrate your call center with 50+ leading CRM systems and business apps to automate agent workflows and provide agents with more context for delivering more personalized experiences.
MiiTel
miitel.com
MiiTel is a voice analysis AI that optimizes all conversations over the phone, web conferences, and face-to-face. It can be used for a wide range of purposes, from eliminating black boxes to utilizing conversation data.
Goldfish.ie
goldfish.ie
Goldfish is an Irish-owned cloud telecoms company that provides VoIP services to businesses across Ireland and abroad. Customers include large blue-chip companies, such as Dropbox, IDG Direct and the Sisk Group, to SMEs and start-ups such as Boxever. Goldfish helps businesses move their telecoms from traditional phone systems to The Cloud, which gives them access to host of new cloud-based features, as well as lower call costs. Goldfish was recently appointed as the Irish telecoms partner for Zoho CRM for it's Quvu Phonebridge integration. Quvu is Goldfish’s new ‘Software as a Service’ for companies that have staff handling high volumes of calls, such as in contact centres. Quvu sits alongside their VoIP services, giving their customers access to a more extensive set of features, such as real-time call data and the ability to use an intelligent dialer to boost call volumes. It also simplifies and streamlines the management of staff that handle either outbound or inbound calls, across multiple locations. It is currently used by companies with operations in Ireland, the U.K. and East Asia.
VirtualPBX
virtualpbx.com
VirtualPBX pioneered cloud based business phone systems and still has the most features, the highest reliability, and the best value. No matter the size of your company, you can have a corporate-class business phone system without the expense or hassle of buying and maintaining your own phone switch. And with VirtualPBX, you can use your own phones, or save even more with our business VoIP service. Within a few clicks and a couple of minutes, you can have a fully automated, cutting-edge VirtualPBX business phone system that gives you great features, 99.999% uptime, advanced call routing, simple administration, and US-based professional support. Plans start at $9.99/month.
Dialaxy
dialaxy.com
Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tablet, computer, or laptop. Dialaxy allows startups and businesses to buy instant local support numbers from USA and Canada. With their easy-to-use interface and robust backend architecture, any business can set up its call center within less than 2 minutes. Some Dialaxy features that will help your business in smooth functioning are: * Unlimited calls and messages within USA and Canada * Voicemail * Agent Groups * Advanced Analytics and Reports * Integrations * Call Recording and many more They at Dialaxy are working 24/7 to bring the best solutions for you & provide a stellar customer experience. Together, Let’s VOICE UP your Business.
Intermedia
intermedia.com
Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.
IntBell
intbell.com
IntBell is a SAAS platform that provides international SMS and voice services. It mainly provides SMS and voice services to small and medium-sized customers.
Broadvoice Cloud PBX
broadvoice.com
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.