Top MosaicVoice Alternatives

Rilla

Rilla is an AI-powered app that records, transcribes, and analyzes sales conversations, providing feedback to improve sales performance and coaching for managers.

Balto

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Cresta

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Observe.AI

Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.

Calabrio

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

CallMiner

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Enthu.ai

Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.

Voxjar

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

QEval

QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.

Quo

Quo is a cloud-based VoIP app for businesses offering calling, messaging, shared numbers, contact management, integrations, call recording, and AI-generated transcriptions and summaries.

VoiceSpin

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

EvaluAgent

EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.

Voyc

Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.

Dialpad

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

MaestroQA

MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.

Gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

SuccessKPI

SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.

CallRail

CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.

Calilio

Calilio is a cloud-based business phone and call center app for managing VoIP calls, texts, voicemails, virtual numbers, and team call workflows from computers and mobile devices.

Omind

Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.

Abstrakt

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

AssemblyAI

AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.

Ender Turing

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Speed.ai

AI legal intake app for personal injury law firms that reviews calls, scores case quality, flags missed leads, and tracks intake performance.

Call Criteria

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Tunk.AI

Build powerful AI voice agents from simple prompts. Design, deploy, and automate real conversations without coding.

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

SalesAgent Chat

SalesAgent Chat is an AI tool for sales calls, providing real-time suggestions, live transcription, and automating tasks to improve sales communication and efficiency.

Heylee

AI platform for contact centers that analyzes conversations, automates routine tasks, assists agents, and identifies workflow, coaching, and customer support improvements.