Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Ender Turing
enderturing.com
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Arbeit
arbeitsoftware.com
Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.
ITC Cloud
itccloud.com
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
Callision
callision.com
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Alvaria
alvaria.com
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Intermedia
intermedia.com
Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.
Enthu.ai
enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Cention
cention.com
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
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