NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Groove
Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.
BrilliantDirectories
BrilliantDirectories is a platform for creating and managing membership websites and online directories, with features for member management, content publishing, and monetization.
SmartMatchApp
SmartMatchApp is a matchmaking and CRM software that connects clients, manages memberships, and facilitates introductions across various industries.
Keyspider
Keyspider is a cloud-based search engine that enables customizable website searches, improving user navigation and search relevance.
Wabots
Wabots is a WhatsApp automation tool that allows businesses to send messages and attachments to saved and unsaved contacts efficiently.
myAskAI
AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
Gist
Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.
Ultimate
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
Whatfix
Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.
LivePerson
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Deskpro
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
WalkMe US
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
Haptik
Haptik is a conversational AI platform that enhances customer interactions through personalized chat experiences across various channels.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
DeepConverse
DeepConverse is an AI platform for automating customer service through chatbots, providing support 24/7 and integrating with various channels to enhance user experience.
AtomChat
AtomChat is a chat plugin for websites offering real-time text, audio, and video communication, with integration options and features like screen sharing and multilingual support.
Channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Groupsite
Groupsite is a collaborative platform that enables groups to communicate, share files, and manage activities in a customizable and organized environment.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
DialShree
DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.
EasyVista
EasyVista is an IT service management platform that helps organizations manage IT services and assets efficiently, ensuring compliance and supporting remote operations.
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
BoldDesk
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
LiveHelpNow
LiveHelpNow is a customer service platform that offers live chat, ticketing, and knowledge base integration for efficient support across multiple channels.
Vozy
Vozy is an AI voice platform that enables companies to automate customer interactions through voice assistants and conversational AI, enhancing customer experiences and reducing costs.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
DigitalGenius
DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.