Page 15 - Top HelpCrunch Alternatives

JustReply

justreply.ai

JustReply is an AI powered customer support tool that allows early stage companies to have meaningful support conversations with users at scale.

Gridlex

gridlex.com

Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.

DataKnowl

dataknowl.com

DataKnowl (https://www.dataknowl.com), an all-in-one intelligent Customer Service and Engagement Platform that combines a Cloud Phone System, an omni-channel Cloud Contact Center (Interaction Center), a simple and easy to use Support Ticket System with powerful AI-based Self Service & Automation features (V-Agent and V-Voice).

Keeping

keeping.com

Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

Mojo Helpdesk

mojohelpdesk.com

Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.

Hiver

hiverhq.com

Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.

Octocom

octocom.ai

Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases. One-click integration with major e-commerce platforms and help desks, pre-sale and post-sale AI support, and award-winning 24/7/365 live customer support to help brands of any size set up and integrate our AI - all without the exaggerated cost.

WorkHub

workhub.ai

WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

LuxSci

luxsci.com

LuxSci provides highly secure, patient-centric communications solutions. Them SecureLine Technology offers an unparalleled combination of security and flexibility, enabling healthcare organizations to deliver personalized care, streamline workflows, and increase revenues while protecting patient data. LuxSci’s solutions are HITRUST-certified and are designed to support the needs of enterprise healthcare organizations and technology companies. They offer email and web solutions to help organizations securely collect, transmit, and store data to fulfill critical business operations. Them secure email marketing, secure email API, and secure email gateway tools enable secure patient communication at scale to help organizations improve engagement and health outcomes.

Mailtinni

mailtinni.com

Mailtinni is a team of dedicated professionals who specialize in providing high-quality email delivery services to businesses and organizations of all sizes. Mailtinni's mission is to help our clients achieve their email deliverability goals by providing reliable and efficient SMTP services.

CritSend

critsend.com

CritSend is the solution for your deliverability issues. Founded in 2007, CritSend developed the first service to face the deliverability challenge of transactional emails. CritSend's goal: Facilitating the delivery of emails in your clients’ inbox. Aware of deliverability challenges, CritSend decided to offer you a complete service to face them.

AhaSend

ahasend.com

AhaSend is an independent Email Service Provider (ESP) specializing in transactional emails. AhaSend's services are designed to ensure that your transactional emails are delivered reliably and efficiently. Other ESPs put you in brackets or charge you per number of recipients in your contact list, which means that most of the time, you'll end up paying more than you should: For example, you're subscribed to the 100,000 email plan and, but this month you need to send 100,500 emails and now you have to subscribe to the next bracket which usually has double the number of emails per month - meaning you'll pay twice as much for roughly the same number of emails. With AhaSend for this specific example, you were paying $50 per month for 100,000 emails, and will pay $50.5 for 100,500 emails. It's that simple. AhaSend specialize in transactional emails and therefore we can offer far better delivery times than other ESPs who mix marketing and transactional emails: Bulk marketing emails are slow to send, and sending a bulk marketing email means that email services such as Gmail, Yahoo and Outlook suddenly see millions of emails coming in from the same IP address or domain within a short period of time, and will delay delivering them to the inbox.

Ongage

ongage.com

Ongage was founded in 2011 by a team of entrepreneurial professionals passionate about email marketing. Today, it fuels the growth of large-volume email operations, allowing email marketers, CRM, loyalty, and automation managers to easily optimize sends, segments, reach, and engagement. We understand that the ease with which you make decisions impacts success. That’s why we made it easy on Ongage to send customers and subscribers on personalized journeys based on data from our action-based dashboard and in-depth reports. If you’re considering an end-to-end email marketing platform, and plan on fashioning meaningful relationships at scale, talk to us.

CloudMailin

cloudmailin.com

CloudMailin is a scalable cloud solution that allows you to receive incoming email messages in your web app via an HTTP POST request. It's secure, fast and easy to setup and powers the inbound email for some of the worlds largest websites and applications.

Rebump

site.rebump.cc

Automated Email Follow-up Made Easy! Rebump sends multiple follow-up email messages to your recipients for you. These automated emails are customized to appear as if you sent the follow up yourself. You can track and analyze all of your follow-up emails with your Rebump account. Now includes email tracking. For Gmail or G Suite (Google Apps). Rebump gives you these powerful Rebump email tools: * Unlimited Messages * Automatic Follow-up Emails * Customizable Bump messages * Customizable Bump intervals * Specify Bump days and times * A Dashboard to monitor all emails * Activity digest emails * Integration with your existing CRM * Alternate Email Address * Up to 10 Bumps per message * Track if your email was opened/read * Personalize Your Bumps * Create Multiple Bump Sequences Rebump is a favorite Gmail productivity extension for automating follow-up email because of its ease of use, reliable results, and very low price. People who have switched to using Rebump were previously using ReplyUp, Mixmax, Yesware, Toutapp, Right Inbox, Followup.cc, The Top Inbox, Boomerang for Gmail, and Hunter.io. Fully compatible with the most popular productivity apps, including Rapportive, Sidekick Hubspot Sales, Boomerang, Yesware, Streak CRM and Dropbox extensions.

AskHandle

askhandle.com

AskHandle is a personalized AI support system that leverages advanced generative AI and natural language processing (NLP). It provides an exceptionally user-friendly and straightforward way to create and manage AI-powered chatbots, enabling businesses to streamline and personalize both their internal and external customer support.

Closum

closum.com

Digital Marketing and Communications Platform. We help you communicate with your audience in a segmented and personalized way — at scale. Capture new contacts through Landing Pages and Pop-ups with customizable forms, and promote your business through Newsletters or bulk SMS campaigns.

SmartSender

smartsender.io

Forget synchronization nightmares * Customer Data Centralized and Actionable * Behavioral Audience Segmentation Send only hyper-personalized messages * Conditional Content * Personalized Placeholders * Dynamic 1-to-1 Content * Personalization based on personal data and behavior Easily & customizable automations * We have drag-and-drop builders for creating stunning templates and ready-to-use trigger scenarios for your * Email, SMS, Push, Telegram * Transactional messages * Promotional campaigns * Drip Campaigns * 360 Automation Timely + targeted + personalized communication * Behavior triggers * Personalization & localization * Delivery by time zone * Custom tagging & segmentation * Dynamic content * AB & multivariate testing

Mailsoftly

mailsoftly.com

Mailsoftly is a free email marketing tool designed to send personalized emails and newsletters to your contacts. We guarantee your email marketing success. For this purpose, we offer free white glove customer support and consultancy for your first email campaign. In this session, we walk through importing your contacts, creating a personalized email campaign, sending it and then analyzing its success together. Only after you experience the effectiveness yourself, we talk about pricing options. The affordable, user friendly and personalized email sending software, Mailsoftly presents such main features : Contact Segmentation Email List Personalized Email Bulk Action Detailed Statistics Transactional Email Email Design Email Templates Email Automation Email Testing Email Parser Email Collector

SmartrMail

smartrmail.com

Send better email in less time. SmartrMail is the easiest way to send email that delights your customers and gets more sales. We integrate with Shopify, BigCommerce, WooCommerce and Neto. We're one of the most recommended email marketing apps in the e-commerce space. We have over 130+ five star reviews across Shopify and other review platforms.

DirectIQ

directiq.com

DirectIQ offers an easy-to-use email marketing interface that delivers results. Users can sign-up for free without a credit card and immediately start sending emails campaigns. Email marketers are free to choose from hundreds of modern email templates or to create new ones using a really easy-to-use drag and drop editor. Some features include unlimited sends, A/B campaigns, email automation or premium features such as Spam Doctor and Inbox Premium!

VerticalResponse

verticalresponse.com

VerticalResponse®, a Deluxe company, helps businesses connect with their customers on email, social media and more. Create, manage and optimize email marketing campaigns in just a few clicks, with no design or coding experience needed. Choose from a variety of mobile-responsive, attractive templates, or build messages from scratch using our easy email editor. Save time with automatic welcome messages and other autoresponders that ensure a great experience for your email subscribers. Engage your audience even more with social posts, landing pages and customer surveys you can create and publish in minutes. Additionally, VerticalResponse integrates with Salesforce and dozens of other online platforms, making it easy to capture customer data that flows right into your contact lists. Over 1,400,000 businesses of all sizes have trusted the VerticalResponse platform with their email marketing needs.

Critical Impact

criticalimpact.com

Applying Critical Impact’s innovative email marketing technology, it’s simple for Marketers to deliver dynamic newsletters, targeted marketing messages, surveys, and text messages (SMS) that make a great impact and garner even greater results.

Upsellit

us.upsellit.com

UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

Foureyes

foureyes.io

Foureyes sales intelligence software helps businesses track, protect, engage, and sell better. Typically, businesses focus on driving more leads with top-of-the-funnel marketing efforts. But Foureyes allows companies to support bottom-of-the-funnel conversion activities and the people who are ultimately responsible to make the sale. With Foureyes, businesses get visibility into every call, form, and chat lead with patented user-level website tracking. Automatic lead logging and analysis protects and prioritizes your pipeline. Dynamic communication software engages leads with inventory-specific updates sent to relevant prospects. AI-powered lead insights and alerts help sales teams improve sales process with better, more customer-centric conversations. Using Foureyes, customers increase their close rate by 41% on average. Today, Foureyes sales intelligence software runs for more than 5,000 businesses and the underlying customer data platform informs the sales and marketing decisions of major manufacturers including Stellantis and Nissan Motor Co.

Amio

amio.io

Amio is an AI conversational platform leading the industry of customer service automation. An easy-to-use and extremely efficient solution helps your customer support team by responding to over 80 % of questions. The customer experience team benefits from 24/7 real-time support across multiple channels. And finally, the sales and marketing departments see an increase in pre-sales engagement with proactive outreach. Amio redesigns the way you interact with your customers by using cost-efficient means of communication. That simultaneously increases the loyalty as your customers can reach you on their preferred channel.