Top Groove Alternatives
Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.
Looking for apps like Groove? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Chatwoot
Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.
Helpwise
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.
Front
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.
Gorgias
Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.
Yobi
Yobi centralizes customer conversations from various channels into one inbox, allowing team collaboration and syncing with popular CRMs and social media platforms.
Help Scout
Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
Hoory Conversations
Hoory Conversations is an AI-powered customer support app that centralizes communications across various platforms for efficient customer service management.
Re:amaze
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
Messello
Omnichannel support platform that combines WhatsApp, Telegram, Instagram, web chat, email, and SMS in one inbox, with AI-assisted replies, automation, customer history, and team tools.
Gist
Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.
Mixdesk
Mixdesk combines messaging, web chat, and email in one workspace, with AI-assisted replies, lead qualification, translation, and handoff to support and sales teams.
Chatwik
Chatwik combines customer conversations from messaging, email, and website chat in one workspace, with tools for team support, contact management, help centers, and analytics.
Deskpro
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
Crisp
Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.
Jivo
Jivo is a business messenger that centralizes website live chat, phone calls/callbacks, social and messenger messages, email, corporate chat and basic CRM in a single interface.
Zoho Desk
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
InboxAgents
InboxAgents consolidates email, chat, SMS and social messages into a single team inbox for managing, routing, assigning, tracking conversations, with portal, analytics and integrations.
Freshworks
Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.
Userscom
Customer support platform combining live chat, email, ticketing, AI-assisted replies, and Stripe or Paddle billing actions in one shared inbox.
ControlHippo
ControlHippo is a shared inbox app for WhatsApp, designed for sales and support teams to manage customer communications efficiently across multiple devices.
Missive
Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.
Onlo
AI customer support platform for B2B SaaS teams to manage email, Slack, and web chat in one inbox with replies, workflows, and escalations.
Oct8ne
Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
DobroDesk
AI customer support for email and chat. Handle answers, bookings and order requests in one conversation, with shared inboxes, human handoff and web/mobile SDKs. From EUR 19/month.
Intercom
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.
Омнидеск
Omnidesk is a customer support platform for managing inquiries from email, social networks, messengers, chat, phone, app reviews, and custom channels in one workspace.