Page 13 - Top Gallabox Alternatives

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

Juphy

juphy.com

Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Juphy, the AI-driven sales and customer support assistant designed for e-commerce businesses, empowers companies to significantly boost their website and social media conversion rates by 20%. With its 24/7 availability, Juphy offers intelligent automated support, personalized product recommendations, and effortless sales interactions through website chat and social media channels, ensuring a seamless customer experience.

HelpDocs

helpdocs.io

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

VoiceSpin

voicespin.com

VoiceSpin is a global cloud-based VoIP telephony provider offering call center solutions that enable businesses to effectively manage their inbound and outbound communications with prospects and customers through voice and SMS text messaging. Get international local numbers from 160+ countries and expand your global reach while improving your Call Answer Rates with local caller ID. Empower your sales team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-suited agents based on the probability of making a successful sale. Streamline your inbound call management with features like IVR, call routing, inbound call queues, and queue callbacks to deliver quick and efficient support and improve customer experience. Leverage real-time dashboards and advanced analytics to keep track of the most critical call center metrics and KPIs and make data-informed decisions. Review call recordings to uncover inefficiencies in your processes, assess agent performance, and identify agent knowledge gaps and training opportunities. Automate call quality monitoring with AI speech analytics. Prevent compliance issues with keyword spotting, real-time warnings, and call whispering. Schedule and run bulk SMS campaigns customized to specific audiences, scale your outreach efforts, and drive more customer engagement. Integrate your call center with 50+ leading CRM systems and business apps to automate agent workflows and provide agents with more context for delivering more personalized experiences.

Hachly AI

hachlyai.com

Hachly AI is an AI-powered conversational engagement platform that helps businesses increase conversions. A fully functional AI-powered Engagement & Conversation system and an AI SDR for your website to handle visitor conversations and convert them to customers. You will have access to a platform where you can create and set up chatbots for your business. We will help you with integration and tailoring the chatbot to your business needs.

PolyAI

poly.ai

PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important part of doing business. Their customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. Their enterprise clients deploy PolyAI conversational assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, their enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI was born in the same University of Cambridge lab that pioneered speech recognition. Together, they have published over 200 papers which have been cited over 14,000 times, and registered 7 patents with 4 more pending. PolyAI has offices in London and New York.

Albus

usealbus.com

Albus is an AI-powered Slack search and web assistant designed to enhance productivity and streamline information retrieval for teams. It enables support agents to resolve complex customer queries quickly by searching through a company’s internal knowledge bases, including platforms like Intercom, Confluence, and HubSpot. Key Features: * AI Co-Pilot: Albus acts as a virtual assistant, helping agents find the information they need instantly, which improves first-call resolution rates and reduces the time spent searching for answers. * Unified Search Experience: It connects with over 50 work applications and documents, providing a comprehensive search across all relevant sources to deliver accurate responses. * Quick Setup: Albus can be integrated into existing workflows in under five minutes, requiring no complex configurations or data centralization. * Contextual Understanding: The AI goes beyond simple keyword matching, understanding the context of queries to provide precise answers with direct links to source materials. * Customizable Access: Organizations can tailor data access and permissions, ensuring that team members only see the information relevant to their roles. * Security and Compliance: Albus is SOC-2 Type II certified and adheres to ISO 27001 and 27701 standards, ensuring data protection and privacy. With over 400 organizations using Albus, it significantly reduces onboarding time for new agents and enables teams to provide exceptional customer support.

KnowledgeOwl

knowledgeowl.com

Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. A no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. Ít customers' favorite features include: * Intuitive and easy to use editor: create and edit articles in our WYSWIG (what you see is what you get) editor. * A Search that works: be confident your readers can find the information they need quickly. * A Glossary that helps: auto-highlight terms within an article, and scroll over to get the definition. * Straightforward pricing structure: all features available on all plan levels, no sneaky snakes here. * Unlimited readers: even if they need to login to access the knowledge base. * Full branding and Theming Control, plus private domain at all subscription tiers * Ability to split out content to different reader groups, choose who can access what information on your knowledge base. * Embeddable contextual help widget to surface your knowledge base content in your site or app * Flexible Table of Contents organization and navigation: go as many levels deep as you want! * All themes are mobile responsive out of the box * Support a small company with a big heart: we're a B Corp and we're a part of 1% for the Planet & People

Ingeniux

ingeniux.com

Powerful .NET content management software for digital marketing, modern websites, and customer portals. Ingeniux is the leading provider of intelligent content management and digital experience software. Ingeniux technology empowers organizations to manage world-class websites and vibrant online communities across web, mobile, and tablet platforms. Ingeniux software is available as a hosted service (SaaS) or an on-premise application. Ingeniux delivers unparalleled service and support to customers worldwide.

Zupport AI

zupport.ai

Live Chat Support for SaaS Companies. Our mission is your customer's satisfaction. Zupport AI will automatically answer common questions, report bugs, identify similar issues, and escalate to a human agent when needed.

Knowlarity

knowlarity.com

Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.

Bonfire

justbonfire.com

Bonfire is a B2B EaaS (Experience as a Service) concierge chatbot, leveraging AI to enable businesses to captivate their users with engaging experiences from the very first interaction. Bonfire enables companies to create AI-powered chatbots, trained on their data. Simply connect the apps you use to train the AI, define the use case, and integrate into your website - no coding needed.

MegaCHAT

megachat247.com

MegaCHAT is a sales chatbot platform for omnichannel sales and marketing automation. It offers the following features: * Personalized, interactive conversations that can precisely capture micro-moments * Various "RoleBot" chatbots that can operate 24/7 like a real person * Integrated Quick-Commerce system for product display, inquiry, ordering, online payment, and shipping * Voice recognition (speech-to-text) support * Multiple payment method integration Key benefits and offerings include: * Free lifetime chatbot account and 3 MegaCHAT user licenses for new sign-ups * Free PARA enterprise branding package (worth HK$800) * 30% discount on upgrading to AI WorkBots like OrderBot, SocialBot, CouponBot * 1-hour onboarding training session (worth HK$2,500) *The platform emphasizes providing a better customer experience in marketing, sales, and management through the conversational commerce capabilities. It aims to help businesses create new sales opportunities through chatbot-driven interactions. MegaCHAT is offered by Parami Co Limited. The website provides information about the company, management team, blog, user manuals, and contact details.

CodiBot

codibot.ai

Empower your business with CodiBot, the bleeding-edge AI chatbot solution designed to enhance customer support and engagement. Tailor-made for small and medium-sized enterprises (SMEs), CodiBot offers seamless integration, easy customization, and efficient automation. Elevate your customer service, streamline inquiries, and boost customer satisfaction with CodiBot.

Plazbot

plazbot.com

Plazbot is the most complete platform on the market for customer service. Our platform has technology that integrates all service channels such as Whatsapp, Messenger, Instagram, Telegram, Webchat, SMS, Vozip Calls, Mercadolibre, CRM, shared mailboxes and everything integrated with chatbots with artificial intelligence, Whatsapp Marketing and chatgpt. We work with a platform aimed at clients, with human intervention, bot training, integration with Mailchimp and Whatsapp API. Integration with Facebook Messenger. Not only are we an omnichannel platform, but we are a customer service, marketing and sales platform.

Spur

spurnow.com

Spur is revolutionizing marketing for eCom brands and creators through automations on Instagram, Facebook, and WhatsApp.

OpenDialog

opendialog.ai

Reduce your operating costs, boost revenue, and exceed the expectations of your customers with OpenDialog’s hyper-personalized AI Chatbots and Advanced Digital Assistants. Our enterprise-grade Conversational AI platform empowers companies in regulated industries to harness the most cutting-edge generative AI securely to automate up to 84% of interactions using natural language conversations across multiple channels, 24/7. Built from the ground up for regulated environments, OpenDialog’s extensive analytic functionality supports compliance, safety, and explainability as well as underpinning continuous improvement and enhancement. Our unique contextual conversation framework accelerates time to value, achieves higher levels of automation, and is easy to adapt and scale, de-risking obsolescence and protecting your investment over the long-term.

WizyChat

wizy.chat

WizyChat is an AI-powered chatbot platform that allows businesses to create custom chatbots trained on their own data. Some of the key features and capabilities include: * Drag-and-drop visual builder to design chatbots without coding * Hybrid approach that combines business logic with AI flexibility * Ability to automatically cover customer journey touchpoints like marketing, sales, and support * Integration with over 30 popular tools and platforms like Intercom, Zendesk, Zapier, and more * Smart web crawler that can extract text data even from JavaScript-heavy websites * Support for over 95 languages and the ability to create powerful AI knowledge bases * Personalized onboarding help, friendly pricing, and no credit card required to get started

QuickCEP

quickcep.com

QuickCEP is an AI-powered conversational platform that helps businesses improve customer engagement and support. Key features include: * AI-powered chatbots that can handle up to 98% of customer support queries, increasing conversion rates by over 30%. * Product recommendation capabilities to suggest relevant products based on customer intent. * Automated learning of business documents and product manuals to provide accurate product information. * Support for order status tracking and returns/exchanges. * AI Email Copilot that can draft responses, learn email habits, and become more efficient over time. QuickCEP offers integrations with platforms like Shopify, and the chatbots are powered by technology like ChatGPT. The company provides a free trial and paid plans, positioning itself as a comprehensive business solution beyond just AI chatbots, including help desk, customer data, and marketing automation tools.

ResolveAI

resolveai.co

ResolveAI is a platform that allows you to create customized AI agents for various business applications, such as customer service, lead generation, and scheduling. The key features of ResolveAI include: * Training the AI agents: You can easily train the agents by uploading documents, website pages, or other data sources like Google Sheets. This allows the agents to stay up-to-date with the latest information. * Customization: You can customize the AI agents to fit your brand, including the style of the chat box and the way the agent communicates. * Integration: You can integrate the AI agents into your website or connect them to your social media platforms like Facebook Messenger, WhatsApp, Slack, and Instagram. This allows you to manage all your conversations in one place. * Monitoring: You can stay informed about new conversations and live agent requests, and even start a live chat when needed. ResolveAI offers different pricing plans, starting from $24 per month for the "Hobby" plan, which includes 1 chatbot, 20 documents, and 500 active chats per month. The "Starter" plan is $44 per month, and the "Plus" plan is $89 per month, with increasing features and capabilities. The platform also offers add-ons, such as the ability to remove the ResolveAI branding for $30 per month, and the option to add additional chatbots for $20 per month. Overall, ResolveAI seems to be a comprehensive platform for businesses to create and manage their own AI agents for various customer-facing tasks, with a focus on customization and integration.

Plantt

plantt.io

Plantt is a Customer Success Relationship Intelligence platform that helps you and your team focus on the right customers, at the right time. With Plantt, CSMs can scale their productivity, embrace a proactive approach, and flip the 80-20 ratio to your advantage.

Quriobot

quriobot.com

Quriobot is a new way of asking your customers questions to gain crucial insights in their preferences while increasing engagement. We do not only provide you with cutting-edge conversational user interfaces, we analyze your existing data and jointly establish your requirements and overviews of insights which need to be delivered. We make sure you collect data which can immediately be used in daily operations. Your customers will appreciate our branded experience compared to all existing online forms out there.

AIChatbot

aichatbot.so

AIChatbot is an ai powered conversational chatbot builder for customer support.AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap. The AIChatbot can respond to customer inquiries in multiple languages and provides the convenience of embedding the chatbot widget directly onto your website

Bot9

bot9.ai

Create your own AI-powered assistant that's not just smart, but also uniquely yours!

Hello Moe

hellomoe.co.uk

Hello Moe, is a platform that helps companies connect, communicate & convert, through automated conversation & 1-2-1 human support. Design smooth conversational experiences with our intuitive no-code bot builder. Turn every visit into a conversation. Send dynamic responses that encourage customers to chat and interact. Chatbots - Access a broad range of templates or create your own bespoke conversation flow. Live chat – Seamless human handover, join the conversation as soon as your needed.

Noodle Factory

noodlefactory.ai

Noodle Factory turns educators into superheroes with AI-Powered Teaching Assistants. Noodle Factory has built a unique platform that enables educators to provide AI-powered adaptive tutoring, exam prep, plus the creation and grading of assessments, all with the click of a button. Students engage in interactive dialogue, and have personalised one-on-one tutoring, via chat. With Noodle Factory, educators can save up to 400 hours a year!

SharurAI

sharurai.com

SharurAI is a dynamic player in the AI application building arena, offering on-demand AI chatbot services that are transforming the way businesses engage with their customers. With a focus on cutting-edge AI technology, SharurAI specializes in crafting custom AI chatbots tailored to the unique needs of businesses across various industries. Our mission is to harness the power of artificial intelligence to enhance customer interactions, boost efficiency, and drive growth. We pride ourselves on our ability to create AI chatbots that seamlessly integrate into your existing systems and processes, delivering personalized and efficient customer support, sales assistance, and more. At SharurAI, we understand that every business is unique, and that's why we work closely with our clients to develop AI chatbots that align with their specific goals and objectives. Whether you're looking to streamline operations, improve customer satisfaction, or drive sales, our team of AI experts is here to bring your vision to life.

Rapidbott

rapidbott.com

Rapidbott (Automate your business without coding) is an all in one messenger marketing & conversational commerce platform where users can build and deploy messenger chatbots on their own. * Design and build a chatbot to automate tasks and turn conversion. * Build stronger relationships with customers by delivering * Targeted content and anticipating their reactions. With our built-in AI-NLP technology, it will become easy for the chatbots to understand the queries from the consumers. Get Started today with Rapidbott and get connected with your audience 24*7. Let your bot do the job instead. Get your business automated with bots. Follow us for latest news and updates and get in touch with us to get your business automated.