Page 5 - Top Freshservice Alternatives
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
WebGazer
WebGazer is a monitoring platform that tracks website and API uptime, cron jobs, and alerts users about downtime via email, Slack, and other channels.
myAskAI
AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.
Squid Alerts
Squid Alerts helps teams manage client alerts through various channels, with customizable escalation chains and on-call schedules.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Middleware
Middleware is a cloud platform that consolidates metrics, logs, and traces for real-time monitoring and root-cause analysis, helping developers troubleshoot issues efficiently.
VOCALLS
VOCALLS automates customer interactions via voice, chat, and email, enhancing efficiency and allowing agents to focus on complex tasks.
Atatus
Atatus is a monitoring platform that provides real-time insights for diagnosing and optimizing web and backend applications.
Rootly
Rootly is an on-call and incident management app that uses AI to streamline incident response and alerts, integrated with Slack for efficient communication.
Mavenoid
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
Xurrent
Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.
IsDown
IsDown monitors the status of ~3200 online services, providing real-time outage alerts and maintenance updates, helping users track service disruptions effectively.
HaloCRM
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Drift
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
Warmly
Warmly is a sales orchestration platform for SMB teams that connects with website visitors ready to convert, using data from various sales tools to identify opportunities.
Uptime
Uptime is a website monitoring platform that provides insights on performance, user interactions, and reliability through real user monitoring and synthetic checks.
Channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
Enchant
Enchant is an AI-powered customer support platform that offers shared inboxes, knowledge bases, and live chat for teams to enhance customer interactions.
LogoMix
LogoMix is an app that helps users design and manage logos and branding materials easily, with tools for customization and integration across various formats.
Cortex
Cortex is an Internal Developer Portal that centralizes engineering tools and tasks, improving efficiency, software ownership, and production readiness for development teams.
Chameleon
Chameleon is a digital adoption platform that creates in-app guides, tours, and messaging to enhance user onboarding, engagement, and feature adoption without coding.
Calix
Calix provides a cloud platform for broadband service providers to manage operations, enhance subscriber engagement, and offer various services efficiently.
Sematext
Sematext is a monitoring platform for applications and infrastructure, providing log management, performance monitoring, and real-time observability across various environments.
Teneo Developers
The Teneo Developers app provides a platform for developing, deploying, and managing conversational AI solutions, including chatbots and voice assistants.
Eden Workplace
Eden Workplace is a SaaS platform that simplifies office operations with tools for desk booking, visitor management, ticketing, and room scheduling, enhancing workplace efficiency.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Conclude
Conclude connects Slack and Microsoft Teams for collaborative messaging and provides a workflow tool for managing support tickets and incidents in Slack.
Apty
Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.
Tricent
Tricent is a file-sharing governance tool that enhances secure and compliant file sharing within Microsoft 365 and Google Workspace, involving both administrators and users.