ClickUp
clickup.com
ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.
Miro
miro.com
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. With the magic of Miro's Intelligent Canvas, visualizing concepts, ideas, and solutions as a team can happen anywhere — no dry-erase markers needed. Sync, flow, and feel the connection of working side by side with your team — even in remote, distributed, or hybrid work environments. Miro's customers love using Miro to: * Run online meetings and team workshops * Brainstorm new ideas and designs on a limitless board * Edit, annotate and mark up documents and PDFs * Take digital notes with an Apple Pencil (and reduce paper use!) * Easily collect resources, photos, docs, links, and references * Plan and manage agile workflows and scrum rituals * Create user journeys, map processes, and develop personas * Teach and facilitate interactive classes in a collaborative space * Create a vision board of ideas and inspiration Miro allows you to create anytime, anywhere. With over 200+ pre-made templates, a drag-and-drop interface, and no limit on collaborators, working on a Miro board is fast and fun.
Airtable
airtable.com
Airtable is a cloud collaboration service headquartered in San Francisco. It was founded in 2012 by Howie Liu, Andrew Ofstad, and Emmett Nicholas. Airtable is a spreadsheet-database hybrid, with the features of a database but applied to a spreadsheet. The fields in an Airtable table are similar to cells in a spreadsheet, but have types such as 'checkbox', 'phone number', and 'drop-down list', and can reference file attachments like images.Users can create a database, set up column types, add records, link tables to one another, collaborate, sort records and publish views to external websites.
MURAL
mural.co
Mural is the visual work platform that’s your home base for planning, meeting, and working, all in one. Get the best ideas from the whole team Tap into the diverse experience in your org through inclusive communication – and keep it all in one place. Every team member will be tuned in and doing their best work. Work efficiently – across the table or across the globe Get your distributed team aligned faster and make speedier decisions. Tackle any task or project from weekly meetings to strategic initiatives. See the big picture of every project Stop juggling disorganized input across teams. Instead, give everyone one place to share their ideas – and then let them see it all together in context. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian. With Mural, you’ll see faster progress, better ideas, happier teams, and more consistently excellent results.
Hotjar
hotjar.com
Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experience can be improved. Founded in 2014, Hotjar is run completely remotely by over 100 team members across 20 countries and is used on over 500,000 sites worldwide.
Qualtrics
qualtrics.com
Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support
Fibery
fibery.io
Fibery is a product discovery and development platform. Most product strategies are built on random scattered data and opinions. Fibery helps you analyze user feedback or market signals and identify top insights — so that you know what to work on next. 💡 Start your free 14-day trial on fibery.io.
Boardmix
boardmix.com
Boardmix is an innovative online whiteboard that enables seamless brainstorming, discussion, and collaborative creation. Harness the power of AI and redefine your remote work experience.
Productboard
productboard.com
Productboard is a product management platform that helps product teams get the right products to market, faster, by understanding what customers need, prioritizing what to build next, and aligning everyone around the roadmap. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
Dovetail
dovetail.com
Dovetail is the only AI-first customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail uncovers insights fast—no matter the method. Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next. Its customers include Boston Consulting Group, Cisco, CSIRO, Deliveroo, Elsevier, Kayak, Mastercard, Sketch, Shopify, Square, Thoughtworks, and VMware.
BirdEye
birdeye.com
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.
Dialpad
dialpad.com
Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient. Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
SurveyMonkey
surveymonkey.com
SurveyMonkey is a leading survey and feedback management solution, enabling millions of users across more than 300,000 organizations around the world to collect feedback, interpret the results, and identify actionable insights to drive growth and innovation. With 20 years of experience, SurveyMonkey and its AI-powered tools help anyone, from novice survey creators to the most experienced market researchers, create, launch and analyze surveys with ease. SurveyMonkey offers plans and pricing to suit all needs across organizations large and small, including teams plans to make collaborating with colleagues seamless.
Hive
hive.com
Hive helps teams move faster. Hive's best-in-class project management platform includes all of the tools you need and want - and if not, it will build them for you. With flexible project views and endless customizations, Hive offers project management on your terms, success guaranteed. With features like task assignment, deadline tracking, and real-time communication, Hive helps thousands of teams all over the world get their work done more efficiently and on time. Use the mobile app to easily view projects, comment on tasks, message teammates, and manage your to-do list. Key features: - Direct & ongoing sync with the desktop app - Create tasks and projects on-the-go - Direct and group chat for ease of communication - Attachments that allow files to be uploaded directly from your phone - Ability to comment and tag teammates directly on action cards - Customize your work experience across your projects Hive is used by thousands of fast-moving teams to help with: - Project management - Integrating tools - Resourcing - Time-Tracking - Proofing and approvals - Note Taking - Task management - Reporting and analytics
Aha!
aha.io
Aha! is the world's product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. * Aha! is a comprehensive suite of tools designed to assist product managers in delivering streamlined and well-coordinated product strategies, with a robust environment that can be tailored to match specific workflow requirements. * Reviewers frequently mention the tool's extensive functionality, the ability to customize it to their organization's needs, its fast and helpful technical support, and its effective integration with other platforms such as Jira and SFDC. * Reviewers experienced limitations in customization options, particularly in font styles and stock icons, a notable complexity in the initial setup phase, a steep learning curve, and limitations in its reporting capabilities, particularly the inability to create reports on changes made on records.
Roadmunk
roadmunk.com
Roadmunk is the best way to create visually captivating roadmaps to engage executives, and customers. We are used by product teams at the world’s leading companies. Why? Because Roadmunk is the best choice for visually impressive, easy to understand and use, strategic roadmapping software for an entire organization to build products with real business impact. Build a boardroom-ready roadmap in minutes, not days. Roadmunk simplifies product team collaboration, for both internal and cross-functional department work, through real time collaboration on roadmaps, ensuring everyone’s up-to-date on the progress and direction of the ongoing work. Feel confident and proud presenting what’s coming up in the pipeline, with Roadmunk.
Skeepers
octoly.com
Skeepers is the European leader in shopper engagement solutions. They provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships, amplify reach, boost engagement, drive sales, and improve consumer retention. Its solutions make it easy to create, collect, manage, and activate UGC, effectively and at scale. Skeepers enables brands to connect with our community of creators for high-quality, tailor-made UGC video content. Its advanced AI enables brands to use the most optimal video content to make products resonate with target audiences and broadcast videos across their most effective distribution channels
SeaTable
seatable.io
SeaTable is an innovative no-code platform for creating custom digital solutions without programming. Intuitively build user-defined databases, applications, and workflows. Combining the simplicity of spreadsheets with the power of databases and app-builders, SeaTable supports real-time team collaboration, seamless tool integration, and robust security features. Making no-code databases and app builders accessible for everyone, empowering programmers and citizen developers utilize technology with ease and efficiency. “Let's empower everyone to create custom digital solutions without coding, so they can face the challenges of continuous innovation for enhanced performance.
Maze
maze.co
Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product development. Built for ease of use, Maze allows designers, product managers, and researchers to collect and share user insights when needed most, putting them at the center of every decision.
Canny
canny.io
Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack.
Minitab Engage
minitab.com
Minitab Engage™ is the only solution designed to start, track, manage and share innovation and improvement initiatives from idea generation through execution.Accelerating growth and improving profitability begins with good ideas and ends with solid execution. Minitab Engage™ helps organizations build improvement and innovation programs, execute them with the help of problem-solving tools and proven project management methodologies, then track key performance metrics in real time to demonstrate ROI. For nearly 50 years, Minitab has helped companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Combined with unparalleled ease-of-use, Minitab makes it simpler than ever to get deep insights from data. Thousands of businesses of all sizes and industries worldwide, including the Top 10 Fortune Companies and 85% of the Fortune 500, use and trust Minitab® Statistical Software, Minitab Engage™, Minitab Workspace®, Minitab Connect®, Quality Trainer® and Salford Predictive Modeler® to make better, faster and more accurate decisions to drive business excellence.
Looppanel
looppanel.com
Looppanel is an AI-powered research analysis & repository product that makes it 5x faster to discover and share user insights.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
DeepTalk
deep-talk.ai
Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores. Deep Talk uses artificial intelligence to understand consumers and employees, transforming people's multiple communication channels into real-time analytics and actions.
Perdoo
perdoo.com
Perdoo is the leading software for strategy, goals, and performance management. Over 2,000 organizations worldwide use Perdoo for: * Alignment: Set the direction and align everyone with the strategy. * Focus: Identify and track the KPIs and OKRs that matter most. * Accountability: Regularly report on progress to turn goals into results. Perdoo's unique advantages are: * Everything in one place: Strategy, goals, and performance are all interconnected. No other tool covers all areas. * Superior goal management: Leverage superior features to tap the full potential of OKR and KPI management. * Best resources and support: Perdoo provides the know-how and expertise to help teams successfully execute strategy.
LiveAgent
liveagent.com
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.
Great Question
greatquestion.co
Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with global incentives. Then store, analyze, and share all of your insights, highlights, reels, recordings, and transcripts in a central repository.
ProdPad
prodpad.com
ProdPad is the original end-to-end product management software that supports the complete product journey. A smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business. In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs. ProdPad empowers product managers to turn great ideas into great products that customers love.
Notably
notably.ai
Notably is an AI-powered research enablement platform that provides an all-in-one solution for researchers from different industries. The platform uses best practices and AI to conduct better, faster, and smarter research. It helps researchers create a research repository that gets smarter the more it is used, enabling them to easily import raw research data such as audio, video, surveys, notes, and whitepapers. One of the highlights of Notably is its video transcription feature that converts video into high-quality transcripts and automatically organizes sources. Notably provides an analysis function that works the way the human brain works – highlighting, tagging, and clustering research data to discover patterns. The AI algorithms also help with automatically analyzing sentiment and suggesting tags, making tagging data consistently across projects easier than ever. Researchers can create and share insights using video and data, which makes it easy for them to bring research to life, motivate, and inspire others. Moreover, Notably offers a search engine feature that helps researchers search across all projects, making it easy to find what they know and don't know. Notably supports research and analysis across four industries – Clinical, Market, Product, and Academic research. The platform helps identify new opportunities to solve problems with technology, understand patient experience with precision, discover consumer needs and preferences, and find themes and patterns in research to support a central thesis. Overall, Notably is a comprehensive research platform that enables high-quality research and insights in a fraction of the time.
UpDiagram
updiagram.com
UpDiagram is the free collaborative project management tool with the purpose of bringing the best service ever for everyone. UpDiagram provides multiple work views (Grid, Kanban, Mindmap, Calendar, Timeline) and many dynamic collaborative features including task assigning, daily summary report, live updates, onboarding chat and so on. In addition, Updiagram appropriates with different industries and many free templates are available to utilize.
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