Formbricks
formbricks.com
Formbricks is an open-source survey tool. With Formbricks businesses gather experience data while retaining full control over their data privacy. Designed for seamless integration with existing tech stacks, Formbricks allows users to survey specific customer segments throughout the user journey, emphasizing data privacy and customization. Trusted by leading brands, Formbricks provides smooth privacy compliance, minimal developer intervention during setup, and a quick and easy-to-use platform. Ideal for founders, executives, product managers, and software engineers, Formbricks enables businesses to make data-driven decisions by creating targeted surveys and analyzing results effectively. Start with Formbricks for free and discover how it can transform your organization's approach to gathering insights and making better business decisions.
SurveyLegend
surveylegend.com
SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement. Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions. To learn more visit www.surveylegend.com or contact us at [email protected]
Centiment
centiment.co
Centiment is an online survey platform that connects market researchers with survey respondents. The company has built advanced software for profiling and managing respondents, enabling researchers to quickly target nearly any consumer or B2B audience.
aytm
aytm.com
Aytm (which stands for "Ask Your Target Market") is an agile consumer insights platform and research services company that helps businesses and researchers collect actionable customer data and insights. With: * Insights Solutions: Aytm offers a range of insights solutions spanning product development, market landscaping, consumer experience, brand insights, marketing strategy, and more. They have pre-built templates and custom research capabilities. * Flexible Services: Aytm provides DIY access to their insights platform, assisted DIY services, and full-service research support depending on clients' needs and expertise. * Proprietary Panel: Aytm has built its own proprietary consumer panel called PaidViewpoint, which it uses to source high-quality survey respondents. * Powerful Technology: The Aytm platform includes a sample engine, survey authoring tool, real-time insights dashboard, and other features to enable fast, agile research. * Expertise & Certification: Aytm offers training, certification programs, and consulting services to help clients develop their research skills and capabilities. * Industry Focus: Aytm has experience supporting insights needs across industries like banking, retail, automotive, healthcare, and more.
Supahub
supahub.com
Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat, Supahub saves you valuable time by consolidating conversations and emails into a centralized platform. With Supahub boards, you can create a dedicated space for feedback on specific topics such as feature requests, bug reports, blog topics, and FAQs. Boards can be either public or private, enabling teams to manage feedback internally if needed. With Supahub, you can easily follow up on feedback by commenting on posts and updating their status as
Outset
outset.ai
Outset is an AI-moderated research platform designed to automate and streamline the research process with the ability to scale. Leveraging artificial intelligence, the platform can conduct and synthesize video, audio, and text interviews with a vast number of participants simultaneously. It excels in running hundreds of interviews simultaneously, probing deeper into participant responses to extract insights and understand 'why' behind the answers. The service allows for research guides to be uploaded and tailored by users, alongside the ability to recruit participants utilizing Outsets panel or integrating user's private panel partners. Offering an AI-powered synthesis of research, Outset is built to facilitate efficient discovery of insights from participant interactions by digging deep to extract details that matter the most. Valued for its speed and quality of responses, Outset offers the potential to significantly accelerate the delivery of research findings. It enables users to focus more on critical tasks such as understanding the consumer and designing products by eliminating the need for conducting countless hours of interviewing and labeling. The tools ability to eliciting detailed and specific long-form responses from users has been considered particularly helpful for understanding customer priorities.
Inari
useinari.com
An AI-powered product discovery and feedback analytics tool. Surface insights and product opportunities auto-magically. Inari surfaces customer insights and revenue generating product opportunities from your customer data auto-magically using AI. Instead of sifting through 100’s of user interviews or 1000’s of pieces of customer feedback manually, Inari automates the process of highlighting interesting quotes, identifying trends, uncovering impactful feature requests, and tying helpful prioritization metrics with features so your team can spend less time analyzing and more time building products that customers love.
Cloutly
cloutly.com
Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure, and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart, and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although it is new to G2, it is the highest-rated reviews app on Square, and it connects with thousands of other systems like Mindbody, ClubReady, Hubspot, and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails; you can fully customize and personalize each step of your review campaigns with text or video. It's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you aren't left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place—Google, Facebook, and 40+ other review sites—so you can monitor your reputation, respond to customers, and manage your reviews in one unified inbox. Discover AI-powered insights—extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response," a powerful way for businesses to generate personalized review responses in real time using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled—collect and display reviews in your native language!
Wonderflow
wonderflow.ai
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Its AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures, so that everyone in your company can access the best information in seconds. Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon.
Thematic
getthematic.com
Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.
Playvox
playvox.com
Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.
Unless
unless.com
The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.
PureSpectrum - Insights
purespectrum.com
PureSpectrum offers a complete end-to-end market research and insights platform, helping insights professionals make decisions more efficiently, and faster than ever before. Awarded MR Supplier of the Year at the 2021 Marketing Research and Insight Excellence Awards, PureSpectrum is recognized for their industry-leading data quality. PureSpectrum developed the respondent-level scoring system, PureScore™, and believes their continued success stems from their talent density and dedication to simplicity and quality.In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020, twice placed in the Top 50 of the GRIT Most Innovative List, and ranked twice on the Inc. 5000 list. PureSpectrum Marketplace Platform: * The PureSpectrum Marketplace provides researchers instant access to multi-source supply from high-quality respondents globally. * The Marketplace Platform combines design, proprietary measurement tools, and third-party data validation to provide researchers with panel choices verified to deliver consistently engaged respondents. * Clients can create, launch, and manage surveys anytime in minutes and without delays. * As the Quality-first Sample Marketplace, PureSpectrum ensures a top-quality experience from project inception to final reporting. PureSpectrum Insights Platform: * The PureSpectrum Insights Platform empowers users to collect consumer insights for any business decision. * The platform is integrated with the PureSpectrum Marketplace so users can quickly collect top-quality answers that they can trust. * Easy to use features for questionnaire design includes numerous question types and automatic basic data collection. * The Insights Platform creates filterable graphs, crosstabs, and raw data export for deeper analysis. * Presentation-ready results are automatically populated on a dashboard, saving time and effort.
Corus
cor.us
The easiest way for businesses to collaborate to inform their decisions with customer insights. A platform designed for your team to collaboratively to connect you confidently and seamlessly with 80 million people in 135 countries. Simply the fastest way to do quantitative market research period.
SimplyCast
simplycast.com
SimplyCast is an ISO 27001:2013-certified, leading provider of engagement software for organizations worldwide. Providing both emergency and non-emergency communication technology, SimplyCast offers 20+ communication tools and channels to help organizations maximize their efficiency. The company's 360 engagement platform is a feature-rich solution combining marketing automation, inbound marketing, and interactive communication. With customers in over 175 countries, including many of the most recognized brand names around the globe in retail, non-profit and hospitality industries, SimplyCast provides organizations the ability to effectively reach customers on their preferred mode of communication.
Upsiide
upsiide.com
Upsiide is a SaaS platform built and continuously improved by the consumer experts at Dig Insights. Upsiide allows you to refine and validate your innovation ideas more efficiently and effectively. ... Show More rganizations that move their innovation process onto the Upsiide platform see significantly reduced time to market and significantly improved in-market success. Innovation is often associated with new products. But innovation is much broader, encompassing new products, new variants, new features, new services, new claims, new communication, etc. Upsiide is a single platform to test every innovation in every category. Leveraging our in-house consumer research experts and their decades’ worth of expertise, we’ve reinvented 3 core elements of traditional research: - The Respondent Experience: Upsiide’s gamified interface drives better respondent engagement and more accurate data. - The Analysis Experience: Intuitive data visualization that facilitates strategic analysis and decision-making. - Creating a study: Expertly created, customizable study templates covering a range of innovation needs. Upsiide is very flexible and can be used the way you want - as the innovation insights platform for your entire organization or just to run individual studies. Click the buttons on the top to either check out Upsiide for yourself, risk-free or to chat with our Sales team for a demo!
Comments Analytics
commentsanalytics.com
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement
Attest
askattest.com
Attest is the consumer research platform that replaces guesswork with facts. We make it simple and fast for anyone to access their target audience and uncover opportunity with consumer data. We do this by bringing together the best bits of research technology and human expertise. Iconic brands like Unilever, Santander, Walgreens/Boots, Klarna, Brew Dr. Kombucha, Trustpilot, JCDecaux rely on us to deliver insights they can trust. On our self-serve platform, you can survey 125 million consumers in 59 countries in minutes; they answer your burning questions in 48 hours on average. Our mixed-panel methodology means the responses are guaranteed to be bias-free. Having accurate data quality really matters to us, which is why we check yours three times using humans and AI. We pride ourselves on having a platform that's so intuitive, pretty much anyone can use it. But we understand not everyone's a research pro, so if you need some help crafting your survey, our Customer Research Team can advise you. We don't charge you extra for their expertise. Attest is built for teams. Unlimited team members can use it, and our pricing model is simple: 1 credit = 1 answer (no matter where that answer comes from. Use us for big research projects planned months ahead to urgent, ad-hoc data requests that pop up last-minute. So you can back every decision, from big picture to day-to-day, with real-world evidence. Because when you always know how your target consumers are changing, acting, feeling and buying, you always know your next move is the right one.
Suzy
suzy.com
Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust and iterative research — efficiently and at scale.
1World Online
welcome.1worldonline.com
1World's Platform consists of applications like polls, quizzes, surveys, and debates to boost engagement and revenue opportunities.
Capturi
capturi.ai
Capturi is Scandinavia’s leading conversational AI software, designed to automatically analyze your company's interactions with prospects, customers and citizens. This advanced AI solution gives you unique insights that can be quickly translated into measurable value. Capturi offers three key solutions that transform customer experience into a valuable asset: Insights delivers actionable data-driven insights to help your team reach its full potential, improve customer satisfaction, boost retention, and work more efficiently. These insights also lay the groundwork for automating workflows. Assistant acts as a co-pilot for your agents, ensuring they have the right information to deliver quick and accurate responses. The Assistant understands the customer's issue and suggests the required solution so agents are well-prepared when they answer the call. AI Agent handles routine inquiries, allowing your team to focus on more complex tasks. AI Agent's responses are based on proven best practices from your past conversations. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.
eBallot
eballot.com
eBallot is an online voting software and services provider that makes it easy to run fair, secure, and effective votes and elections. Choose between our simple self-managed platform or full-service vote management. Our modern voting capabilities streamline your decision-making process.
GuildQuality
guildquality.com
GuildQuality is software to help users ask customers the best survey questions, Learn from satisfaction data, promote the strongest reviews, and grow through lead generation. Operating for nearly two decades, the software boasts users among over 15,000 home builders, remodelers, and home service providers.
ThoughtExchange
thoughtexchange.com
ThoughtExchange is the AI engagement and experience platform that deepens engagement, enhances data, and provides faster, easier analysis and actions—so you don’t waste a moment. * Surface better insights through richer, more personalized engagements. Select from multiple methods to unify quantitative and qualitative data collection and uncover nuance. * With AI analysis integrated throughout the ThoughtExchange platform, participant insights are turned into actionable, targeted solutions in minutes instead of months. * AI analyzes your engagement data, combines it with contextual information about your organization, and produces personalized action plans for individuals or groups—within seconds. Using its sophisticated analytics and secure OpenAI integration, get broader participation, deeper insights, and actionable ideas in far less time. With ThoughtExchange, you can access thousands of voices in one conversation—and its AI takes care of the data analysis for you, in minutes instead of months. Hear the what, when, how, why (and sometimes where) of your challenge, with just one question.
Beekast
beekast.com
Beekast is a meeting management tool that allows you to create and facilitate meetings, as well as training sessions and events, that are interactive and efficient. Known as the simplest solution on the market, Beekast allows anyone to engage their teams through interactive activities that are quick to set up. Our solution is now integrated into numerous tools such as Microsoft Teams, Webex, PowerPoint, and more, and has over 1 million active users! Thanks to its many features, Beekast supports employees in different work environments: face-to-face, remote, or hybrid mode. The solution allows them to gain efficiency, time, and productivity. How does it work? 1️⃣ Create your Beekast session and import your content (Powerpoint slides, Google Slides, or PDF). Don't have any content yet? No worries! You can create custom slides directly in Beekast. 2️⃣ Start inserting fun activities in between your slides to boost engagement and captivate your audience. Choose between 15 activities or simply use one of our templates to get started quickly. 3️⃣ Once your presentation is ready, invite participants to join and let the games begin! 4️⃣ At the end of your session, don't forget to download your meeting minutes (Word format), generate an action plan (sent to your inbox), or access extra data and results (Excel format) you can use to make your next meetings even better. Try Beekast for free now!
UserVoice
uservoice.com
The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.
Gryphon.ai
gryphon.ai
Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!
Feedier
feedier.com
Feedier stands as a Customer Intelligence platform that empowers you to fully understand your customers, helping your business to transform better and faster. Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. The platform comes with several key benefits: - Real-time feedback centralization: Collect the whole of your customer feedback, in different ways and through different sources on a single platform. - Accurate irritant detection: Proactively identify emerging issues so you can take swift corrective action. - Enrich customer data: Leverage the synergy between your business and feedback data to get a complete micro and macro perspective on customer satisfaction. - NLP-Powered Text Data Analysis (Natural Language Processing): harness the power of AI and NLP trained on your data, to gain an in-depth understanding of your customers’ trends, feelings and needs. - Intuitive data analysis: Track all your KPIs through intuitive, scalable and shareable reports, enabling you to easily interpret the data and take collective data-driven decisions. - Seamless integration with business tools: Connect data end-to-end to foster rapid problem-solving and continuous improvement. Adopt a clear and effective strategy to transform faster by harnessing the power of Feedier. Give voice to your customers, understand their needs, expectations and motivations.
ReviewTrackers
reviewtrackers.com
ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 100+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want.
SmartSurvey
smartsurvey.co.uk
SmartSurvey is a leading SaaS data collection platform, you can quickly and easily create and share online surveys, forms and questionnaires. With native analysis tools you can get to the insight that matters to you and your business. The survey platform for everyone from students and charities to businesses and public sector organisations. We offer plans and pricing to suit all needs with a free for life plan for basic surveys right through to enterprise solutions, including team plans to make collaboration simple. With over 500,000 customers and over a billion responses collected, you'll be in safe hands and great company. Visit www.smartsurvey.co.uk to sign up and start collecting the information you need from the people that matter, to drive your business further.
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