Refiner

Refiner helps SaaS and digital product teams collect user feedback in context, so product, customer success, and growth teams can understand satisfaction, onboarding experiences, feature needs, and reasons users may leave. Create surveys such as NPS, CSAT, CES, and product-market fit questionnaires, then show them in web or mobile apps, by email, or through shareable survey pages. Target surveys by user attributes, behavior, app pages, or events, and use conditional questions to tailor what each person sees. Refiner also provides response dashboards and integrations that send survey data to tools such as analytics platforms, CRMs, and customer data platforms. It may suit teams that need feedback from specific user groups and want to connect survey responses with product usage data.

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