Rayda
rayda.co
Rayda is simplifying how businesses equip and support remote teams in emerging markets, including APAC, Latin America, and Africa. It replaces slow, fragmented logistics with fast, simple device procurement, management, and retrieval. From initial setup to final retrieval, Rayda makes every stage of device management easier—empowering companies to hire and equip the best talent, even in hard-to-reach regions. With end-to-end support across 170+ countries, Rayda breaks down barriers to remote success.
Zoho Directory
zoho.com
Zoho Directory is an identity provider that enables you to manage and secure your workforce's digital identity, through standards such as single sign-on (SSO) and multi-factor authentication (MFA). ZD's features include: * SAML-based SSO to all SaaS apps * Passwordless sign-in to any app * Secure MFA via Zoho OneAuth * Customizable password and MFA policies * Sign-in restriction based on IP address * Web session management * Employee sign-in and app usage reports * App provisioning through SAML-JIT * One-way sync from your AD/LDAP servers
Remotly
remotly.com
The most secure remote desktop software Remotly enables users to access and control computers from anywhere for remote work and support.
RemoteCall
remotecall.com
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals.
TechSee
techsee.me
TechSee revolutionizes the customer experience domain with the first remote visual assistance platform powered by Computer Vision AI and Augmented Reality. TechSee helps organizations enhance service quality, reduce operational costs, and improve customer experience. In the new reality, organizations can deploy TechSee for remote contactless service to ensure service resilience and keep customers and employees safe. With TechSee, customers and technicians receive remote visual support through their mobile screens, in assisted-service or self-service mode, with patented browser-based technology. Using proprietary Computer Vision AI technology, TechSee recognizes devices and their issues to deliver visual automation. TechSee’s proven enterprise-grade solutions are implemented across hundreds of service organizations in 53 countries with over 2 million monthly customer interactions across industries including Telecom, Consumer Electronics, Manufacturing, Utilities, and more. TechSee has received several awards including Gartner “Cool Vendor." The Accenture Innovation Award, AI Breakthrough Awards, and Fast Company Most Innovative Companies Award. TechSee has recently announced round C funding led by Salesforce Ventures, OurCrowd and Telus, followed by the launch of a strategic partnership with Salesforce, powering the ‘Visual Remote Assistant’ for Salesforce Service Cloud and Field Service.
N-able Take Control
n-able.com
N-able Take Control is a remote-control and support tool that helps MSPs swiftly resolve issues while delivering exceptional customer service.
SureMDM
42gears.com
SureMDM by 42Gears is an intuitive and powerful MDM solution and MDM app for Android, iOS/iPadOS, Windows, Linux, macOS, and Wear OS platforms. You can secure, monitor, and manage company-owned devices for dedicated-use as well as employee-owned devices used to access company data (BYOD). SureMDM incorporates all aspects of enterprise mobility through unified endpoint management, including Mobile Application Management, Mobile Device Management, and Mobile Content Management.
AirDroid Business
airdroid.com
AirDroid Business provides an innovative, user-centered Unified Endpoint Management (UEM) or Mobile Device Management (MDM) for enterprise mobile devices. AirDroid Business is a secure and intuitive Unified Endpoint Management (UEM) and Mobile Device Management (MDM) solution. It efficiently helped enterprises manage 100,000+ Android & Windows devices including smartphones, tablets, POS/mPOS systems, digital signage, corporate-owned endpoints, and unattended devices. Key Features: 1. Easy device enrollment: QR code, USB, EMM token, and bulk zero-touch. 2. Security: Password policies, OS updates, network permissions, and data encryption. 3. App management: Staged rollout, forced installation, uninstallation, auto-launch or update, and permission settings. 4. Kiosk Mode: Single/multi-app modes, secure browser, and UI customization. 5. Remote Operation: Screen sharing, black screen mode, and file transfer. 6. Smart Monitoring: Real-time device status tracking, and auto-workflows. 7. More: Geofencing, activity reports, Windows patch management.
ScreenMeet
screenmeet.com
The intelligent remote support platform for business transformation. Boost IT productivity, Enhance Security and Ensure Business Resilience.
LogMeIn Resolve
logmein.com
Resolve is a unified endpoint management solution that scales up & down as you need. From effortless remote control to secure, all-in-one IT management.
LogMeIn Rescue
logmeinrescue.com
LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization options, Rescue is built to serve teams of all sizes, from small help desks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.
RemotePC
remotedesktop.com
RemotePC is a remote access and remote control software application, developed and owned by IDrive Inc., a software company based in Calabasas, California, United States. Its core function is in enabling remote access and maintenance to computers and other devices.
BeyondTrust
beyondtrust.com
BeyondTrust is the global cybersecurity leader protecting Paths to Privilege™. Its identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks while creating a superior customer experience and operational efficiencies. The company is trusted by 20,000 customers, including 75 of the Fortune 100, along with its global ecosystem of partners.
Action1
action1.com
Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 27001, and TX-RAMP certifications, underscoring its commitment to security. Get started with the first 100 endpoints free, allowing enterprises to try the Action1 platform within their test labs without any time or feature limits, and enabling small businesses to fully leverage it for free forever.
tele-LOOK
tele-look.com
Tele-look is the internet-based platform for live video support from Freiburger Solutiness GmbH. Founded in 2016 by Managing Director Klaus Plüher as part of a creative founding team, Solutiness with a tele look was one of the pioneers of audiovisual remote technology. As a low-threshold offer, Tele look sees itself as a low-investment alternative to predominantly hardware-based systems in the area of visual assistance, such as Glasses. The Solutiness GmbH's offer is aimed at companies that process technical support services via Tele-Look. Customers of the industry -open communication service include companies from mechanical engineering, agricultural machinery manufacturers and commercial vehicles, providers of medical aids as well as companies in the area of homecare or home equipment manufacturers. In 2017, Solutiness GmbH received the "Service Management Prize" of the customer service association Deutschland e.V. as an outstanding service innovation. In 2018, the “Service Globe Award for Technical Innovations” was followed by the award for future-oriented solution ideas and approaches in the field of live video support, awarded from the Euroforum Germany, a subsidiary of the Handelsblatt Media Group.
SightCall
sightcall.com
SightCall VISION is the only software platform that gives enterprise service organizations the power to See, Analyze, Guide and Report at the moment of service. Agents, customers, technicians and remote experts can use SightCall VISION to visually solve real-world service problems, using a combination of augmented reality (AR), video assistance, and multimodal generative AI-enhanced computer vision in a unified platform. SightCall is an innovative global leader in Visual Assistance and enterprise service efficiency. Founded in 2008, SightCall has received accolades for its innovations, ranking in the Inc. 5000 Class of 2023 as one of the fastest-growing software companies in the U.S. The company has headquarters in San Francisco, California and Paris, France.
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