Viewabo

Viewabo is for customer support, product support and field service teams that need to inspect a physical problem remotely. An agent sends a link by text, email or chat; the customer opens it in a mobile browser and shares their phone camera, without installing an app or creating an account. The agent can view the live video in a desktop browser and guide troubleshooting for products, equipment or installations. During a session, agents can point out areas with a cursor or on-screen annotations, pause the video to examine a detail, and save snapshots. Sessions can also be recorded for later review. Viewabo is useful for diagnosing technical issues, guiding repairs or installations, and assessing whether an on-site service visit is needed.

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