Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Zinklar
zinklar.com
Zinklar is a SaaS platform that provides real-time consumer insights, allowing brands to access data from millions globally for informed decision-making.
Symanto
symanto.com
Symanto analyzes textual data to provide insights on audiences and competitors, enabling businesses to understand customer motivations and tailor marketing strategies.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
Latana
latana.com
Latana is a brand tracking app that provides insights into consumer perceptions, preferences, and market trends, helping brands make informed marketing decisions.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Touchwork
touchwork.com
Touchwork is an app that enables organizations to capture, analyze, and utilize customer information in real-time to improve service and enhance customer experience.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Communiti Labs
communitilabs.com
Communiti Labs app analyzes community feedback and sentiment to enhance engagement strategies, automate tasks, and improve decision-making efficiently.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
CX Index
cxindex.com
CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.
Glassbox
glassbox.com
Glassbox provides analytics for digital interactions, helping businesses analyze user behavior, optimize digital products, and improve customer engagement on web and mobile.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Simla.com
simla.com
Simla.com is a CRM platform that manages customer interactions, integrates with eCommerce platforms, and automates tasks for improving customer service.
DooPage
doopage.com
DooPage is a Conversational CRM app that streamlines online sales management, integrating customer care, order processing, and multi-channel communication on a single platform.
Hippo
jungleworks.com
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
Chatdesk Teams
chatdesk.com
Chatdesk Teams provides customer support for e-commerce brands using trained advocates to ensure fast, personalized service across multiple channels.
USERWISE
userwise.tech
USERWISE is an AI platform that enables businesses to collect, analyze, and manage customer feedback to improve satisfaction.
Decode
entropik.io
Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.
Interactions
interactions.com
Interactions offers AI-powered virtual assistants to improve business-consumer communication, handle customer inquiries, ensure security, and automate tasks.
First Insight
firstinsight.com
First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.
Blinger.io
blinger.io
Blinger.io is an omnichannel customer support platform that integrates messaging apps, live chat, and email into a single helpdesk interface.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
Cloutly
cloutly.com
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
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