Page 3 - Top Collato Alternatives

Threado AI

threado.com

Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.

Bloomfire

bloomfire.com

Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word documents, PDFs, videos, audio recordings, and slide decks) or create new content directly in the cloud-based platform. Bloomfire deep indexes every word in every file--including words spoken in videos-- so that users can quickly find what they’re looking for. Whether you’re looking to share knowledge across your entire company or within departments, Bloomfire helps break down silos and make information accessible to everyone who needs it. Bloomfire is currently powering the knowledge sharing efforts of leading companies including FedEx, Jackson Hewitt, Delta Faucet, and King's Hawaiian. Results customers have achieved using Bloomfire include: - Saving employees an average of 30 minutes a day looking for information - Decreasing the number of customer service calls placed on hold by 50% - Increasing client satisfaction by 30% - Reducing internal emails by up to one third - Democratizing insights and research across lines of business

Spekit

spekit.com

Spekit is the leading AI-powered, just-in-time enablement platform, purpose-built to transform how sales reps operate. The platform centralizes and automatically surfaces the answers, content, and training sales reps need to thrive in any tool or workflow, boosting productivity, efficiency, and impact. Unlike traditional solutions that treat sales enablement as an event or destination, Spekit is designed around how sales teams work today, seamlessly connecting into their daily workflows to deliver the right playbooks, case studies, process guidance, coaching, and more without taking them away from wherever they’re selling. Headquartered in Denver, Spekit helps thousands of companies across industries, including Southwest, Invesco, Zoom, Ibotta, and more, to scale their revenue teams faster with enablement in the flow of work.

Swimm

swimm.io

Swimm is a knowledge management tool for code, built for dev teams committed to effective knowledge sharing. With Swimm, every developer can quickly understand code and contribute to it.

AddSearch

addsearch.com

AddSearch provides lightning-fast, effortless, and customizable personalized site search for any website, e-commerce or web application. Use the Crawler or Indexing API to index the content and keep it up-to-date. Use the full implementation service to save your developers' time and get full advantage of AddSearch's search expertise. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, e-commerce and many more, AddSearch is a proven best-of-breed site search solution. With fast go-to-market, empowering AI-based features and analytics, AddSearch has everything you need to reach your business results with search. AddSearch features include: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1-year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time

Dixa

dixa.com

Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.

Matilda Workspace

matilda.io

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

Akooda

akooda.co

Akooda is a groundbreaking Ops Intelligence Platform that provides companies with a comprehensive understanding of their internal digital footprint. Powered by AI, Akooda's engine analyzes core business elements including processes, people, customers, and resources to deliver insights that answer critical business questions. This platform allows teams to connect and collaborate seamlessly, streamlining operations and enabling faster decision-making.Akooda integrates with existing SaaS tools, eliminating the need for manual data entry and ensuring that all business units and disciplines can communicate effectively. The platform prioritizes security and privacy, providing essential tools to enhance productivity while maintaining data protection.With Akooda, users can quickly access information across their company's digital footprint, including communication channels, project management apps, HRIS systems, and CRM platforms. Real-time alerts inform users of anomalies and potential challenges, allowing them to address issues proactively. Customizable dashboards, metrics, events, and objectives provide an in-depth understanding of key business areas, such as customer churn and pricing.Akooda is designed to focus on what's truly important, delivering a curated view of essential information personalized for each user. The platform seamlessly integrates with existing workflows and offers plugins for popular tools like Slack, ensuring a smooth transition for teams.Testimonials from satisfied customers highlight Akooda's effectiveness in improving operational efficiency, decision-making capabilities, and resource allocation. By unlocking hidden opportunities and providing actionable insights, Akooda empowers companies to thrive in a fast-paced, data-driven environment.Overall, Akooda revolutionizes operations intelligence, providing companies with the tools they need to gain deep insights into their internal processes and drive business success.

Cocoom

cocoom.com

Your internal communication integrated in Teams. Cocoom is an internal communication sharing tool that helps teams to better collaborate.

Cludo

cludo.com

Cludo is an intelligent search tool designed to simplify the lives of web and marketing teams through automation and meaningful data. We make search easy for both you and your end users. Cludo optimizes the way organizations and their customers connect with and use information. Our easy-to-use site search platform empowers you to easily customize and gain deep insights from your website’s search functionality. Whether you're looking for increased relevance or better analytics, Cludo offers a better way to search. Headquartered in Copenhagen, with offices in Minneapolis and London, Cludo’s intelligent search and insights SaaS product is compatible with any website, and backed by an exceptional commitment to customer happiness.

Bloomreach

bloomreach.com

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com. (Exponea was acquired by Bloomreach in 2021.)

Inkling

inkling.com

​​Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. This transformative approach merges learning with agility, empowering employees to excel anytime, anywhere. Inkling's intuitive platform stands at the forefront of modern learning solutions. It facilitates real-time, impactful learning across devices, driving operational excellence within organizations. Join Inkling as they revolutionize workplace learning, driving remarkable business outcomes. By digitizing training and knowledge at the speed of work, Inkling drives better performance in today’s dynamic business environment. Inkling's innovative content authoring and distribution experience enables employees to serve customers uniquely every day. This shift in the learning model for frontline workers from teach, study, test to find, learn, and do has proven to reduce costs and employee turnover, and increase revenue, employee engagement, and customer satisfaction. Experience the transformation with Inkling.

TeamSlide

teamsli.de

TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.

Raffle

raffle.ai

Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content. With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.

Cassidy

cassidyai.com

Cassidy securely integrates with your existing tools & company knowledge, enabling you to create AI assistants and workflow automations personalized to your business.

Kroolo

kroolo.com

Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. We believe in making productivity fast, smart, and beautifully simple. Kroolo is not just a platform; it's a dynamic workspace engineered to bring together all essential tools in one centralized workspace - no more jumping from app to app. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. Key Features: * AI-Powered Efficiency: At the heart of Kroolo lies a powerful AI orchestration engine, Kroo AI. Equipped with over 1,000 templates, Kroo AI ensures the creation of projects, goals, and documents is not only lightning-fast but the results are both highly relevant and immediately useful, setting a new standard for AI-powered productivity. * Seamless Integration: We understand the importance of interconnectedness in today's digital work life. Kroolo allows for full integration with the most popular productivity tools. Bid farewell to duplicate entries and data loss, as Kroolo ensures a smooth, consolidated user experience. * Intuitive Workspace: We built Kroolo to be easy to set up and use. Less time spent learning how tools work, means more time being productive. We think that matters.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

Miso.ai

miso.ai

Miso democratizes the machine learning superpowers of platforms like Google and Amazon so any team can rapidly build scalable and unified search, discovery, and engagement for their entire user journey. And unlike traditional solutions, Miso can personalize 100% anonymously — no tracking users or mining data.

Outmind

outmind.ai

Outmind gives you instant access to your documents, emails, conversations... to make you gain time, quality and efficiency. With Outmind, you don't re-create existing documents: you can start from internal reference items. Our machine-learning algorithms automatically show the best results for each query. When you need more information than shared, Outmind also identifies the most relevant internal contacts according to their contributions. This will allow you to avoid soliciting the wrong people unnecessarily.

QBox

qbox.ai

QBox is an excellent tool that provides a comprehensive and customizable application for testing conversational AI applications. It simplifies and accelerates the testing process, improves accuracy, and helps users deliver high-quality digital assistants. QBox analyzes and benchmarks your chatbot training data by visualizing and understanding where it does and doesn’t perform, and why (for your chosen NLP provider). It will test, understand and Fix your chatbot model – all in a matter of minutes. QBox, helps improve your chatbot’s accuracy, giving you 100% confidence to deploy.

Dashworks

dashworks.ai

Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.

Doofinder

doofinder.com

15% of customers are leaving without finding what they need. Doofinder helps you fix it. Doofinder is an AI-powered smart site search engine for eCommerce that improves search results and product visibility. Our app delivers personalized search results based on individual, real-time preferences in less than 25 milliseconds without increasing your load speed. - Empower your customers to find exactly what they're looking for with Doofinder's advanced search technology, reducing bounce rates and increasing the chances of a sale. - Get a deeper understanding of your customer's behaviors and needs by analyzing search results - Transform your eCommerce search experience with precise results, even when the search is messy - Make informed decisions and anticipate customer demand and new trends with our powerful search result analysis +20% conversions, just by improving search: It's that simple. Over 10,000 happy customers can't be wrong. Our solution is easy to use, as it can be quickly and easily integrated with any web or e-commerce solution, as well as custom-built sites, giving you the flexibility you need. No coding required, easy to install and start using.

Conversica

conversica.com

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Unleash

getunleash.io

Friends don't let friends build their own feature flag system. Unleash feature management is built with large enterprises in mind so you don't have to build it yourself. We are open source, private, secure, and ready for the most complex setups out of the box.

acreom

acreom.com

Jira integration is out! The way developers get things done. acreom is the integrated markdown knowledge base with tasks. Your personal daily driver for your dev workflow.

Siedisk

siedesk.com

Increase customer satisfaction and your efficiency. A quick and easy way to build a knowledge base, FAQ pages, and a help center for your customers and collaborators. The all-in-one solution for creating and managing internal and external knowledge bases. Features include AI-assisted article writing, SSL security, SEO optimization, and customizable branding. Monitor Article performance and improve customer experience.

Onna

onna.com

Onna enables enterprises to quickly gain business value from their unstructured data. Onna’s Data Management Platform provides a central workflow that spans across today’s workplace applications like Slack, Google Workspace, Microsoft 365, and more, producing a unified set of actionable data. By connecting and unifying disparate data sources, legal and IT teams enhance key use cases like eDiscovery, internal investigations, and information governance. With teams across North America and Europe, Onna supports some of the world’s leading companies, including Dropbox, Electronic Arts, Lyft, Carvana, and NewsCorp.

ProWiki

pro.wiki

Knowledge management for your team and organization ProWiki is your flexible knowledge base. Break down silos, turn data into knowledge, and foster collaboration. The time-tested open source software that powers Wikipedia, MediaWiki, is the foundation of ProWiki. Smoothly and effectively use the MediaWiki platform via dozens of bundled extensions and customizations. Use powerful collaboration tools and enjoy transparency via complete version history and change tracking pages. Hosted in the cloud, and available immediately.

Paillor

paillor.com

Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively.