Coveo

Coveo is a composable AI search and generative experience platform designed to enhance user experiences by providing personalized and relevant search results. It integrates AI-powered models to deliver contextual and trusted experiences across various touchpoints. The platform allows users to index content from multiple sources, making it easily accessible through a unified search interface. This capability is particularly useful for businesses looking to improve content visibility and streamline operations.

Key features of Coveo include predictive search, which offers real-time suggestions based on user intent, and AI-optimized listings that adjust to user behavior and product attributes. Additionally, Coveo provides dynamic recommendations that evolve with real-time customer actions, offering tailored suggestions to enhance the shopping experience. The platform also includes a merchandising control hub, allowing teams to combine AI-driven insights with manual adjustments for optimized product displays.

Coveo's analytics capabilities enable businesses to measure success and understand customer needs effectively. The platform supports integration with major systems like Salesforce and SAP, making it versatile for various enterprise environments. Its cloud-based infrastructure ensures scalability and reliability, with certifications such as ISO 27001 and SOC2 compliance. Overall, Coveo helps businesses transform their customer experiences by leveraging AI to deliver personalized, connected, and trusted interactions across all channels.