Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
CX Index
cxindex.com
CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Yactraq
yactraq.com
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
Mediahawk
mediahawk.co.uk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
echovane.com
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
USERWISE
userwise.tech
USERWISE is an AI platform that enables businesses to collect, analyze, and manage customer feedback to improve satisfaction.
First Insight
firstinsight.com
First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
Cloutly
cloutly.com
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
Thematic
getthematic.com
Thematic is an AI app that analyzes customer feedback to identify themes and insights, helping businesses improve products and customer experiences.
Kapiche
kapiche.com
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Kimola
kimola.com
Kimola offers SaaS solutions for research professionals, providing analytics on consumer lifestyles and API services for text analysis, including emotion and entity detection.
Unless
unless.com
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Knowtworthy
knowtworthy.com
Knowtworthy enables real-time minutes sharing and collaborative editing for more productive meetings.
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