Caplena
caplena.com
Meet Caplena, the AI feedback analysis platform that is transforming how brands discover insights from open-ended responses. Combining text data with quantitative variables, it empowers users to turn overwhelming waves of feedback, reviews, and NPS survey data into actionable opportunities. Today, over 200 brands and market research agencies like DHL, Lufthansa, and Euromonitor trust Caplena to convert customer and employee feedback into actionable insights quickly. So, what sets Caplena apart from other AI tools? It's all about providing ultimate flexibility and transparency. It integrates with platforms like Qualtrics, Brandwatch, Trustpilot, or Google Maps, or allows users to upload their data for easy analysis or competitive benchmarking. Caplena ensures reliable topic modeling and assignment across 100 languages, utilizing advanced AI algorithms that can be fine-tuned, scored, and trusted. It reveals topic-level sentiment, trends, and correlations. Users can visualize insights in customizable dashboards, interact with them via a chatbot interface, and share them throughout their organization to drive change. Headquartered in Switzerland, Caplena is an international team of data and UX enthusiasts aiming to revolutionize how brands utilize feedback. They are also hiring, so interested individuals should check their Careers page.
Wordnerds
wordnerds.ai
Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses are bombarded daily by millions of tweets, emails, webchats, online reviews, survey results, CRM-entries, news articles and forum posts written by, for and about them. But language is weird, unpredictable, colloquial, fluid, sarcastic and entirely dependent on context. It’s hard to make sense of and, for most organisations, totally invisible.
Tetra Insights
tetrainsights.com
Tetra’s platform provides features and benefits designed for insight-driven enterprises, including: * Single source of truth for all customer audio and video * Upload and sync large video files from any source * Robust research and insight repository * Automated transcription for all uploaded files * Intuitive search across all data, transcripts, and analysis * Powerful analysis tools for professional researchers * Automatically generated video highlight reels * GDPR Compliant
Listen360
listen360.com
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
Ignition GTM
haveignition.com
Ignition is the first Go-to-Market Ops platform designed to centralize and automate every step of product, feature, and campaign launches. Built by product marketing experts from Rippling and Facebook, it helps cross-functional teams get on the same page and drive more effective launches that translate to revenue. From research, to planning and execution, to post-launch measurement, Ignition automates the entire launch process in a single collaborative hub. Build beautiful visual launch calendars, house plan documentation and assets, then communicate it all internally via automated email and Slack updates, all while using Ignition’s built-in research tools to infuse competitive and customer insights into the process. Packed with integrations, Ignition seamlessly connects product roadmaps to GTM and easily fits into teams’ existing workflows. Bad launches leave revenue on the table and frustrate customers. With Ignition, you can ensure every launch is the perfect launch.
Customer Alliance
customer-alliance.com
Customer Alliance is web-based Hospitality management software for small-medium and enterprise business. This software well performs as Hotel management, Reservation and booking, Room management and control of your online reputation.
Chekkit
chekkit.io
Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.
UserReport
userreport.com
User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.
SharpCloud US
sharpcloud.com
Reduce Decision Gaps. Eliminate Decision Waste. Whitespaces you can't see in your data costs leaders like you, and your companies, money, time, effort, and reputation. But it doesn't have to. Create a shared understanding. See interdependencies. Filter out the noise and make informed decisions, all in one place.
Vianeo
vianeo.com
Vianeo is aimed at the Innovation Managers of companies who want to bring out more projects that bring value. The Vianeo platform supports the innovation workflow while providing a method of Business Design unlike the competition. Our offer provides an all-in-one solution: support for each project + portfolio vision.
Qualaroo
qualaroo.com
Qualaroo is user feedback software that helps gather real-time insights by surveying visitors on your website or app. It can help you ask the right questions at the right time without being intrusive. Qualaroo is trusted by millions of product managers, designers, and marketers to optimize web & app experience, gather product feedback, boost conversion rate, reduce churn, and more. Its proprietary Nudge™ technology is based on years of research and optimizations. It even learns your site to improve response rates over time. Companies worldwide, such as Zillow, Lenovo, eBay, TripAdvisor, etc., use Qualaroo’s real-time feedback platform for its advanced targeting capabilities, seamless design, and reporting dashboard.
Nolt
nolt.io
Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need. Prioritize feedback, create a roadmap with just a few clicks and keep everyone up-to-date with automated updates.
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