Revisior

Revisior is the best CFM (Customer Feedback Management) system for working with feedback and NPS, building a complete business process for customer retention and return.

Revisior is a comprehensive feedback and NPS (Net Promoter Score) system. It provides detailed analytics of the service in numbers, graphs, and dashboards for a complete understanding of the situation and its prompt solution.

Revisior forms a positive brand reputation by improving the quality of service. It helps businesses identify and solve customer problems quickly, responding fast to reviews from different communication channels (QR, Viber, SMS, Email, API, GMB call center).

Revisior has successful cases of feedback collection and NPS integration for more than 1000 SMB and enterprise clients. With the help of Revisior, market leaders such as "Union group" ("Zolotyi Vik", "Sribniy Vik", "Zolota Kraina"), "Epicenter", "Intertop", "TAS Life", "IPay", "New Products", "Global Spirits", "Luxoptika", "Watsons", "Ukrposhta", "Puzata Khata", La Famiglia group, "Burger King", and others have benefited.

Revisior has a comprehensive service assessment system developed from scratch, incorporating various communication channels with the client (QR, Viber, SMS, email, call center, GMB). It also offers an API for integration with various CRM and service desk systems.

Uniqueness:

• Revisior knows how to integrate its system into existing business processes. It offers API integration and connection to existing communication channels.
• It simplifies the processing and analyzing of feedback, presenting the situation on the service in clear graphs and diagrams. It shows what customers like and what they don't, identifying pain points and growth factors for the company.
• Revisior is not just a service provider, but a service partner, helping not only in the process of collecting but also in processing feedback and developing the company.

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