Page 7 - Top Brainfish Alternatives

Vodex.ai

vodex.ai

Vodex is a Generative AI tool for outbound calls in a human-like voice. Unlike a machine-based or robotic-based call, Vodex talks in a human-like voice. So what we are trying to say is: 1. We can make unlimited AI-based calls in a human voice. 2. We can make 10,000 calls in 60 minutes on an average. 3. Integrate Vodex into your existing CRM systems. 4. WhatsApp, SMS, and Truecaller integration services. With Vodex, a Generative AI tool for outbound calls your business gets faster, smoother, and better.

Spotlight.ai

spotlight.ai

Spotlight.ai provides tools for sales teams to enhance productivity and strategy. It offers adaptive discovery guidance, automates the sales qualification process, and creates personalized sales materials. The platform aims to improve sales call preparation, collaboration, and leadership oversight through playbook adoption and MEDDICC metrics analysis. Additionally, it converts qualitative insights into quantifiable data, aiding in sales strategy optimization and accurate forecasting.

Engagely.ai

engagely.ai

Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.

Kimiya AI

kimiya.ai

AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the key pain points of human-based customer service. This innovative platform leverages advanced conversational AI technology to deliver natural, human-like interactions, empowering businesses to deliver exceptional customer experiences.

Cresta

cresta.com

Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.

Puzzel

puzzel.com

At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.

solvpath

solvpath.com

Tackling up to 80% of your inbound customer support requests. solvpath provides a suite of products designed to automate customer support seamlessly. Take command of your post-sale strategy, improving retention, deflecting cancellations and returns, and significantly reducing refunds to enhance your bottom line. Stay ahead by unlocking an era of efficient, data-driven customer support. solvpath transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues: • Viewing/Revising Orders • Cancellations • Changing Shipping Frequency • Changing Payment Type • Get questions answered quickly • Troubleshoot product • And More!

RevoChat

revo-chat.com

RevoChat is built specifically for Ecommerce. It helps your store sell more by making it easier for customers to shop. It's like having a virtual helper in a real store. This AI able to suggests products just for you and answers questions about orders, products, and return, it just works 24/7. It can even talk in 50 languages! Plus, RevoChat takes care of common questions, so you have more time to improve your products and plan for your business. Integrate with WooCommerce and Shopify.

Registria

registria.com

Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to cultivate stronger relationships with the people who own their products. Registria’s Ownership Experience Management (OXM) Platform and flagship solution, ConciergeSM, utilizes data and decision intelligence to drive personalized customer journeys throughout the product ownership lifecycle. Registria enables global scalability with seamless integration into other major applications to help brands deliver exceptional ownership experiences.

ReferralYogi

referralyogi.com

ReferralYogi is a SaaS based Customer Advocacy platform that promises sustainable revenue growth for businesses. It helps them identify their promoters, encourage referrals, manage references & create social buzz for their brands.

Maven AGI

mavenagi.com

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer support. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Their platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. They are laying the foundation for a future where their technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences. Maven AGI is supported by leaders from OpenAI and Google, and backed by top AI investors, including M13, Lux Capital, E14 Fund, and Mentors Fund.

Instadesk

instadesk.com

Instadesk is a full-scene intelligent marketing service brand created by ZKJ, providing a variety of conversational AI products such as intelligent outbound calling, intelligent customer service, digital human employee, intelligent escort, intelligent quality control, and seat assistant.

HelperHat

helperhat.com

HelperHat simplifies AI customer support for your team with instant notifications, conversation management, spam filtering, contact management, and insightful analytics. Simplify your business’s customer support experience with HelperHat’s AI-powered representative. The HelperHat mobile app is designed to help your team manage customer inquiries swiftly and efficiently. With real-time notifications and simplified conversation management, HelperHat ensures that customers get accurate and timely responses whenever they need assistance. Key Features: - 24/7 Customer Support: Support your customers around the clock using AI-powered responses and live chats. - Instant Notifications: Never miss a customer inquiry with real-time push notifications for live-agent requests and new messages. - Spam Filtering: Keep your inbox clutter-free by automatically detecting spam messages with AI analysis. - Contact Management: Access customer contact details instantly to provide personalized customer support via email or phone. - In-Depth Analytics: With AI-powered analytics, monitor and gain actionable insights into your customer satisfaction rates, resolution rates, and other key metrics. - Seamless Collaboration: Empower your team to manage unlimited customer inquiries with AI-powered responses and self-assigned live chats. Elevate your business’s customer support experience with HelperHat and stay connected with your customers anytime, anywhere.

GullChat

gullchat.com

GullChat is a free international intelligent online customer service system: it uses instant messaging, audio and video, AI robots, big data, work orders and other technologies to provide help to customers, and connects to Facebook, WeChat, Shopify, and WordPress with one click , QQ, APP, webpage, Mailchimp and more than 20 popular applications. From customer service to marketing, improving sales conversion, full-scenario enterprise-level SaaS service for customers.

DialOnce

dialonce.ai

DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is an NLP (Natural Language Processing) SaaS service platform that automates the analysis and processing of customer feedback by exploiting the power of artificial intelligence and proprietary algorithms. Integrated natively or via API via Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Diabolocom.ai platform is accessible through so-called no-code self-service. A free discovery mode is available to experiment with all the automatic analysis and classification modules to optimize the processing of your customer feedback and your support tickets: problems encountered, themes, products, category, classes, feelings expressed, etc. .etc.

KAISPE Customer Portal

cp.kaispe.com

KAISPE Customer Portal provides your clients with a convenient, self-service option for accessing information and support. Enhance your customers' experience with the KAISPE Customer Portal, offering a comprehensive suite of features. The features empower customers with real-time access to the online order management portal, shipment tracking, and product documentation. You can elevate your customer service to the next level by providing your clients with the information they need. ** Exceptional Customer Experience: You can establish lasting relationships with your customers through strengthened collaboration and streamlined communication. This not only delivers exceptional customer experiences but also reduces your sales team's workload by eliminating repetitive tasks. ** Self-service & Customer-friendly, and Efficient: KAISPE customer portal solution provides a user-friendly platform for clients to access the information they need without the need for assistance, saving time and improving overall efficiency. ** 360° View of Your Customers: Get a comprehensive view of customer data and interactions available on the portal, enabling businesses to understand and anticipate customer needs and tailor their approach accordingly. ** Modern Customer Experience: With the contemporary and up-to-date nature of the solution, you will be providing clients with a streamlined and personalized experience that meets their evolving expectations.

Assistbox

assistbox.io

Assistbox is a one-on-one video and audio communication platform that enables organizations to provide remote support to their customers through its advanced technological infrastructure. It is used by over 60 major brands. Main use cases: * Sales and Consulting: Video Call Center, Sign Language Call Center * Finance: Remote Customer Onboarding * Insurance: Remote Claim Adjustment and Risk Analysis * Retail: 1:1 Live Video Shopping * Healthcare: Telehealth * After-Sales Services: Video Technical Support * FMCG: Video Sales and Technical Support

Threecolts

threecolts.com

One unified business management suite encompassing finance, shopper, and omnichannel solutions for consumer brands and resellers. Threecolts offers an advanced ecommerce software suite empowering sellers on Amazon, Walmart, and more. Streamline operations, boost sales, and scale with our multi-solution platform. Join 20,000+ successful businesses today. Despite the e-commerce boom, only 18% of retail sales occur online, highlighting the need for robust online commerce tools. With 200 employees spanning 32 countries and six continents, we provide 17 products and 39 solutions. Trusted by leading e-commerce agencies and Fortune 500 companies, Threecolts fosters growth, reduces costs, and enhances agility.

MINT Service Desk

mintsd.com

MINT Service Desk is a service management solution to monitor, track, and exchange information about resources within your company and with outside vendors. MINT Service Desk is a web-based application for service management, it is a multi-channel system that allows you to support your customers (internal or external) based on the service request they will send via email, portal, or any other communication channel supported by MINT Service Desk. A user-friendly ticketing system with a lot of integrated features from a fresh point of view. The roadmap for MINT Service Desk includes new functionalities and ITSM features that are being developed and tested now, like: * Service Desk and Ticketing System * Asset Management * Incident Management * Problem Management * Multichannel Communication * Process Management * IoT Asset Management * Knowledge Management * Reporting

HaloCRM

halocrm.io

HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling enquiries from members of the public. HaloCRM will take your customer happiness to new heights, balancing your agent’s and customer’s needs in a solution that revolutionizes customer service for all. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls and more, eliminating the possibility of missed enquiries, and improving customer satisfaction by opening more channels of communication.

GUURU

guuru.com

GUURU was founded in 2016 in Switzerland with the vision of enabling people to share their expertise with others in real-time. GUURU provides companies with an end-to-end omnichannel solution to resolve all first-level support inquiries through a single platform solution supercharged by their most experienced and skilled customers. Its powerful community-powered engagement points that include: 1. A Live Expert Community Chat that instantly connects a shoppers with questions to one with your passionate customers with real-world answers. 2. Expert User Generated Content (continuously derived from live conversations) GUURU is easy to implement and even easier to use. Its smart routing engine makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way: by the GUURU chatbot, by the companies' most experienced customers, or by their agents.

BotsCrew

botscrew.com

At BotsCrew, they revolutionize the way companies engage with their customers and empower their employees through innovative generative AI agents and voice assistants. Their mission is to help organizations enhance communication, boost efficiency, and deliver exceptional experiences. Since 2016, they have partnered with top global brands, including Adidas, FIBA, Red Cross, and Honda, developing over 200 AI-driven solutions across various platforms to drive real business impact. From customer-facing support to internal employee assistance, their AI technology transforms interactions across different industries. Why Choose BotsCrew? * Trusted by Industry Leaders: Their clients include renowned brands such as Samsung NEXT, Mars, Virgin, and BMC. * Award-Winning Expertise: Recognized as a top Generative AI Company and top AI Company in 2024 by Clutch, along with earlier accolades as a leading chatbot developer. * Proven Results: They deliver measurable outcomes, making communication faster, more efficient, and highly scalable.

Eltropy

eltropy.com

Eltropy empowers Credit Unions and Community Banks with cutting-edge solutions that ensure their communities have access to the best financial products anytime, anywhere. Our AI-powered platform offers a comprehensive suite including voice, text messaging, secure chat, video banking, co-browsing, and more to engage your communities. Whether you're looking to grow members, increase deposits, reduce delinquency, fight fraud, or reimagine your branches, Eltropy has you covered. Proudly rooted in the Community Financial Institution community, we’re here to help you thrive in the AI and digital age.

EasyVista

easyvista.com

EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

Vibtree

vibtree.com

Vibtree is an omni-channel cloud communication software. Vibtree helps enterprises "Communicate on Cloud" by automating their calls and messages. Vibtree focuses on to : * Manage high volume incoming calls using Automated IVR * Connect all your messaging touch-points (Whatsapp, Messenger, Viber,etc) in one place * Take Feedback, Spread awareness, notifications using Voice Broadcasting * Monitor all conversations to increase monitor quality. * Automating but keeping personal touch using conversational AI

TeleWizard

telewizard.ai

TeleWizard, is a testament to commitment to harnessing the power of artificial intelligence to enhance business communications, especially for small and medium-sized businesses (SMBs). TeleWizard: Transforming Customer Service for SMBs TeleWizard is a AI-powered call centers, redefine customer engagement by providing 24/7 support. Its advanced AI algorithms facilitate human-like interactions, making each customer feel heard and valued. The system's ability to remember previous calls ensures personalized and efficient service, creating a bond of trust with customers. Features: - Round-the-Clock Availability: Ensures no customer query goes unanswered, anytime. - Natural Conversations: AI algorithms deliver interactions that mirror human conversation. - Customizable Responses: Tailor conversations to align with your brand's voice. - Multilingual Support: Reach a global audience with diverse language capabilities. - In-Call Actions and Email Integration: Seamlessly schedule meetings, update ERP systems, and manage emails during calls. - Advanced AI Vision: Processes images in email attachments for informed responses. - Flexible Number Options and Global Reach: Maintain existing numbers or establish new ones worldwide. - Scalable and Cost-Effective: Adapts to your business growth without burdening resources. Applications range from customer support to client intake, making TeleWizard a versatile tool for various sectors.

Layerise

layerise.com

Layerise transforms the way consumer brands interact with their customers by offering a comprehensive a Customer Data Experience Platform (CDXP). Their solutions integrate customer data and experience, fostering deeper engagement, enhancing product experiences, and driving brand loyalty. With tools for product registration, digital user manuals, loyalty programs, and personalized marketing, Layerise helps brands optimize their operations, increase revenue, and promote sustainability. Founded in 2019, Layerise was created to bridge the gap between brands and their end-customers. At Layerise, they are committed to not only driving commercial value but also taking responsibility for their environmental impact. They are dedicated to increasing the demand for environmentally neutral solutions and significantly reducing CO2 emissions and pollution.

Calix

calix.com

Calix is a platform, cloud, and managed services company. Broadband service providers leverage Calix’s broadband platform, cloud, and managed services to simplify their operations, subscriber engagement, and services; innovate for their consumer, business, and municipal subscribers; and grow their value for members, investors, and the communities they serve.

Willdesk

willdesk.com

Welcome to Willdesk! They specialize in providing top-tier customer service solutions tailored for DTC (direct-to-consumer) and eCommerce brands. They are been assisting thousands of Shopify customers since their establishment in 2014. Their comprehensive platform offers a suite of support tools including live chat, chatbots, ticketing, and AI-powered virtual support agents, ensuring efficient and personalized assistance across various communication channels, including Facebook, Messenger, Instagram, WhatsApp, Email, Live Chat, etc. Today, Optimize Willdesk proudly serves over 31,000 merchants in the eCommerce space, including renowned brands such as Conti's, Keychron Canada, SPELAB, and Domno Vintage.