Top Book4Time Alternatives

Zendesk

zendesk.com

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Acuity Scheduling

acuityscheduling.com

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

Brevo

brevo.com

In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.

Doodle

doodle.com

The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our suite of user-friendly calendar tools. Learn why Doodle is trusted by 30 million users every month to get people together, regardless of the calendar solution they use.

Interakt

interakt.shop

Grow your business using WhatsApp API on interakt. Check out WhatsApp API pricing, API integration, Business account features & more at Interkat.ai. All-in-one toolset for businesses to leverage WhatsApp for business growth, whatsapp for marketing, whatsapp for sales, send whatsapp notifications and more. Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr. Mark Zuckerberg himself.

Textline

textline.com

Make business personal with a fast, friendly, and convenient business SMS channel for modern support and sales teams. Create stronger customer relationships with two-way communication on the most secure business text messaging platform. Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

WATI

wati.io

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: * Shared inboxes allow seamless collaboration * Powerful automation boosts efficiency * Broadcast messaging engages customers * Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Square Appointments

squareup.com

Square Appointments: Scheduling software that gives you more time for your clients.

SimpleTexting

simpletexting.com

SimpleTexting is the easiest way to send messages to customers, employees, or anyone else you need to reach. Trusted by Fortune 500 companies and small businesses alike, its user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message large groups at once, survey your employees, host sweepstakes, create automated drip campaigns, and more. Start and scale your SMS efforts with its flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with its app for iOS and Android. Here are a few of the features its customers love: ** Have 1-on-1 Conversations • All incoming SMS messages are free! Empower your sales or support team with 2-way texting. • Organize your conversations by time-waiting or time-received. ** Get in Touch with Everybody at Once • Create and send mass text marketing campaigns. • Include images and other multimedia using MMS. • Send trackable links. ** Automate Your Marketing • Schedule all of your important texts ahead of time. • Create templates for frequently sent messages. • Create autoresponders to follow up with your subscribers. ** Grow and Manage Your Contact Lists • Create compliant web forms to gather contacts. • Segment your lists based on custom data. • Create unlimited keywords that users can text to subscribe to your messages. • Ask subscribers for new information using its Data Collection feature. ** See How Your Campaigns Are Doing • Use its analytics tool to see how your campaigns are performing in real time. • Visualize click-through rates, subscriber growth, and the number of messages sent.

Text-Em-All

text-em-all.com

Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.

NICE inContact

incontact.com

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

OneSignal

onesignal.com

OneSignal is the market-leading customer messaging and engagement solution, offering email, mobile and web push notifications, in-app messaging, and SMS. Its powerful omnichannel platform enables over 1 million businesses to deliver more than 12 billion messages daily. Powered by superior architecture, OneSignal is designed to scale with your business and deliver messages more quickly and reliably than the competition. By providing an open API, extensive documentation, free accounts, and intuitive automation, personalization, and analytics tools, it helps businesses of all sizes provide a seamless messaging experience to create meaningful customer connections.

Gallabox

gallabox.com

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to convert customer interactions into actionable insights, utilizing advanced WhatsApp Chatbots to facilitate seamless communication. By leveraging these tools, organizations can efficiently manage customer inquiries, generate leads, and ultimately drive sales growth. Targeted primarily at businesses seeking to optimize their customer communication strategies, Gallabox caters to a diverse range of industries. Its user-friendly interface and multi-agent shared inbox allow teams to collaborate effectively, ensuring that no customer query goes unanswered. The platform is particularly beneficial for businesses that rely heavily on customer interaction, such as e-commerce, service providers, and customer support teams. With Gallabox, companies can implement WhatsApp drip campaigns and broadcast messages tailored to specific audience segments, enhancing their marketing efforts and improving customer retention. One of the standout features of Gallabox is its integration capabilities. The platform offers straightforward plug-and-play options that allow businesses to connect with existing systems and Customer Relationship Management (CRM) tools. This includes popular platforms such as Zoho, Shopify, WooCommerce, Wix, WebEngage, Razorpay, and Shiprocket. By integrating WhatsApp into their current workflows, businesses can streamline operations and ensure a cohesive customer experience across all touchpoints. Additionally, Gallabox's WhatsApp Chatbots play a crucial role in automating customer interactions. These intelligent bots can handle a variety of tasks, from answering frequently asked questions to guiding customers through the purchasing process. This not only reduces the workload on human agents but also ensures that customers receive timely responses, enhancing overall satisfaction. The ability to convert conversations into smart actions further empowers businesses to make data-driven decisions and tailor their offerings to meet customer needs. Overall, Gallabox provides a robust solution for businesses looking to harness the power of WhatsApp for customer engagement. With its focus on ease of use, integration flexibility, and automation capabilities, Gallabox stands out as a valuable tool for organizations aiming to improve their communication strategies and drive sales growth.

Salesmsg

salesmessage.com

Simple, scalable, two-way business texting. Salesmsg makes it easy for businesses to send and receive text messages. Salesmsg is a SMS text messaging platform that combines two-way texting, bulk sms, calling, and automation to make connecting with your leads and customers, simple. With Salesmsg, you can instantly connect with customers the way they want to communicate, over text messages. Join thousands of businesses to close business, faster!

YouCanBookMe

youcanbook.me

YouCanBookMe lets you create the best booking experience for your customers — and your business. * Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. * Bookings are your business. YouCanBookMe lets you create the best booking experience for your customers — and your business. * Customise your booking page to suit the way you work. Create a scheduling experience that is unique for your business with multiple display options and customizable notifications so your clients have the best scheduling experience. * Friction-free scheduling that saves you time. No more back and forth to find a time to meet. Let clients book you when it suits them with a booking site that’s on duty 24/7 for scheduling, cancelling and rescheduling. * Eliminate manual tasks. Leave the scheduling to us with automated video links, CRM updates, reminders, follow-ups and no-show tracking. * Fits seamlessly into the way you work YCBM offers many integrations to save you time, reduce duplication and boost your productivity.

IBM

ibm.com

IBM Cognos Analytics acts as your trusted co-pilot for business with the aim of making you smarter, faster, and more confident in your data-driven decisions. IBM Cognos Analytics gives every user — whether data scientist, business analyst or non-IT specialist — more power to perform relevant analysis in a way that ties back to organizational objectives. It shortens each user’s journey from simple to sophisticated analytics, allowing them to harness data to explore the unknown, identify new relationships, get a deeper understanding of outcomes and challenge the status quo. Visualize, analyze and share actionable insights about your data with anyone in your organization with IBM Cognos Analytics.

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.

MoEngage

moengage.com

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.

Knock

knock.app

Knock is notifications infrastructure that helps you implement notifications your users will love, without the effort of building and maintaining your own in-house notifications system. Knock is flexible, reliable notifications infrastructure that's built to scale with you. Use its APIs to engage users, power cross-channel workflows, and manage notification preferences. Knock is designed with both developers and product teams in mind: it’s easy for developers to implement quickly, and simple for less-technical users to maintain with our intuitive dashboard. Key features: - Template management - In-app notifications - Observability - Workflow engine - Preferences - Integrations

Appointment Reminder

appointmentreminder.com

Sending text messages manually is painful. With Appointment Reminder, you can say goodbye to tedious manual reminders and hello to more efficient and cost-effective automation! Our service is easy to use and can help you save time and money, so why not give it a try?

Courier

courier.com

Built for developers, Courier is the fastest way to add multi-channel product notifications to your web, desktop, or mobile app. Make developers' lives easier with a suite of features like automations, preferences management, audit logs, and white-labeling. Product and engineering teams need template management, custom routing, detailed logs, automated workflows, and other internal tools to run critical operations. Rather than build from scratch, a developer can use Courier to build a powerful notifications infrastructure faster. Its notifications designer includes drag-and-drop building blocks so you can assemble a notification in minutes. From there, you can write custom code, connect to data sources, or add additional channels such as email, chat, in-app, SMS, and push to create dynamic notifications your users will love. Trusted by innovative startups like Lattice, LaunchDarkly, Contentful, Apartment List, and Vendr. Backed by Y Combinator, Bessemer Venture Partners, Matrix Partners, Twilio, and Slack Fund.

GReminders

greminders.com

GReminders sends SMS / Text / Email / Phone Reminders or Follow ups AND allows online scheduling, built exclusively for Google Calendar and Microsoft Outlook / Office 365, Retail and Wealthbox. GReminders works how you work, using your existing calendars. Eliminate No Shows and cut out all the back and forth of appointment scheduling. Integrates with Zoom, GoToMeeting, Webex, Google Meet, Microsoft Teams, Skype, and others. GReminders has powerful appointment reminders & meeting schedule reminders. One of the best appointment scheduler apps, it offers appointment reminders as SMS services. You can now send text notifications to clients with Google or Microsoft Calendar for a seamless experience & eliminate no-shows.

SuprSend

suprsend.com

SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts

MessageDesk

messagedesk.com

MessageDesk is a smarter, simpler, business text messaging app. We help organizations of all sizes get the job done with an easy-to-use business text messaging app built for service, sales, and support. Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.

OnSolve

onsolve.com

OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications, and incident management technology, the OnSolve Platform enables enterprises, SMB organizations, and all levels of government to detect, anticipate, and mitigate physical threats that impact their people, places, and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure, and enable agility for the organization that powers our economy.

Eventtia

eventtia.com

Eventtia is an all-in-one event management platform helping large corporations to create uniquely engaging in person, hybrid and virtual events. Eventtia's customizable features and API integrations enable world-leading companies to efficiently manage attendees, create engaging email and SMS campaigns, and generate valuable data. To this day, Eventtia has empowered more than 7,200 clients such as Pernod Ricard, Dior, Toyota, Richemont group, and Pierre Fabre group to create and organize more than 30,000 events around the world.

Airship

airship.com

In its mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything it needs to get mobile-first customer experience right — on the web, in the app, and everywhere in between. Since the dawn of mobile apps, Airship innovations have become industry standards. It delivered the industry’s first push notification and first in-app message. Then it powered the first mobile wallet boarding pass, now the digital norm for travelers. It enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, it launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then its AI-powered journey orchestration, content creation, and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy, and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more, or cares more than Airship.

GoReminders

goreminders.com

No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers, or Clients Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. A business often loses money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to a doctor's office, hair salon, tax preparer, auto shop, and even social services agencies. It is even confident that users will be able to find ways to use GoReminders that it didn’t even think of itself!

Textedly

textedly.com

Textedly was created with customers in mind. It wanted to bring a bit of clarity to the chaotic world of Mass SMS mobile text messaging. And it wanted to do it with a cloud platform that was nice to look at, easy to use, and would not break your bank account. Its platform now supports SMS text messaging all over the world, thanks to a group of talented and charming people. It remains dedicated to the spirit with which it began: be genuine, listen to its customers, keep pricing as low as possible, and keep the platform beautifully simple! Textedly: POWERFUL, BEAUTIFUL, FLEXIBLE.

MsgClub

msgclub.net

MsgClub provides a versatile suite of communication services to enhance business-customer interactions. Their offerings include bulk SMS, the WhatsApp Business API, voice services, Interactive Voice Response (IVR), and Rich Communication Services (RCS). These tools facilitate global message delivery, automated two-way communication on popular platforms like WhatsApp, personalized voice messages, efficient call management through IVR, and engaging multimedia messages via RCS. Designed for easy integration with existing systems and supported by comprehensive customer service, MsgClub helps businesses improve engagement and operational efficiency, driving growth in a competitive digital marketplace.