Brevo
brevo.com
In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.
ActiveCampaign
activecampaign.com
ActiveCampaign for Marketing connects every tool and channel you use in your business to engage customers at every state of the customer lifecycle. Harness data from email marketing, social media, digital advertising, and your website, to tailor personalized touchpoints with your contacts – ensuring your marketing is effective, engaging, and memorable without costing you time. We put automation to work for you so you can focus on the personal touches that set your business apart, and ensure that you haven’t missed a step with any of your customers. What are some of the things you can do with ActiveCampaign? -Automate personalized experiences across all your customer touchpoints -Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach -Customize sends based on almost any parameter, so your messages are always targeted for the right audience -Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer -Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors -Replicate the 1-1 personal experience for every customer, no matter how big your business gets
GetResponse
getresponse.com
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. Need a more advanced platform? GetResponse MAX and MAX² are solutions for demanding users looking for advanced marketing features and reliable support.
Storyly
storyly.io
Storyly is the user engagement platform to embed Stories - full-screen, interactive, and most captivating content format of the day - in mobile apps and websites. Storyly Stories empower marketing strategies of mobile brands by enabling them to engage with their audience beyond the limits of the mobile screen and create engaging experiences without any development efforts after integration. Storyly is trusted by over 300 brands in more than 40 countries, including but not limited to Domino’s Pizza, Turkish Airlines, United Airlines, McDonald’s, New Look, Decathlon, Swisscom, Footasylum, Heetch, SoulCycle, and Birbank. Storyly Stories, by nature, provide mobile apps and websites with an opportunity to communicate any message in a way that is catchy, familiar, and interactive rather than intrusive. With its intuitive studio and dashboard, Storyly also makes creating engaging content that fits the style and design of any mobile app and website effortless. That’s what makes Storyly Stories more than a circle - offering a boundless world of creativity, interaction, and connection.
DeftGPT
deftgpt.com
With DeftGPT you can: * Simplify Your Content Writing: DeftGPT allows you to ask questions, get instant answers, and have interactive conversations with AI. You will have instant access to GPT-4, gpt-3.5-turbo, Claude from Anthropic, and a variety of other bots. * Team management: DeftGPT simplifies management and billing by enabling you to invite unlimited members to your organization account. This saves you money while boosting overall productivity. Plus, with our plan, you can unify your billing into one account for added convenience. * Chat with any PDF or document: From legal agreements to financial reports, DeftGPT breathes life into your documents. You can ask questions, receive summaries, locate information, and much more. Additionally, it is compatible with various formats including PDF, txt, docx, doc, and even eml! * Get ChatGPT-like results right next to Google Search: the perfect tool for accurate and reliable search results alongside Google. Say goodbye to irrelevant data, and get precise answers with our intelligent integration. Optimize your search experience with DeftGPT! * Create content anytime on Chrome: Craft exceptional content with ease using Chrome by pressing your customized shortcut. This quick and effortless way allows you to produce distinctive and engaging content or modify the existing text for tasks such as revising social media bios or condensing articles. Also, you can customize the shortcut according to your preference. * Use DeftGPT anywhere: DeftGPT is your go-to tool for seamless integration across a variety of platforms. Use it in popular applications such as Google Docs, email clients, and social media. Plus, with its versatility, DeftGPT works effortlessly with platforms like Gmail, LinkedIn, Twitter, Facebook, and more.
Drip
drip.com
Drip is a marketing automation platform that helps growing ecommerce brands drive repeat purchases and brand loyalty. Drip equips 30.000+ ecommerce marketers with powerful tools to understand and market to their customers. You will turn all your customer data into dynamic segments in Drip, and engage customers with one-off and automated marketing campaigns. Use Drip’s automations, emails, and onsite messages to keep customers coming back for more purchases. Save costs by having beautifully-designed emails and advanced popups in one platform. Try Drip for 14 days and see why your favorite ecommerce brands are switching to Drip.
Anyword
anyword.com
Anyword is an AI-driven Copy Intelligence and Gen AI Platform used by over 1 million marketers at companies like Amazon, Greenhouse, and IBM, that empowers marketers to create scalable, on-brand content that converts and drives sales. Trained on billions of marketing data points, Anyword offers marketers powerful predictive performance scoring and analytics across channels to monitor and improve copy performance in real time. With Anyword, marketers save money on costly A/B testing and time by generating effective copy & messaging that fits your target audiences best and boosts performance.
Optimizely
optimizely.com
Optimizely is an American company that makes progressive delivery and experimentation software for other companies. The Optimizely platform technology provides A/B testing and multivariate testing tools, website personalization, and feature toggle capabilities.The company's headquarters are in San Francisco, California with offices in Amsterdam, Netherlands, Cologne, Germany, London, United Kingdom and Sydney, Australia.
Insider
useinsider.com
Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform to deliver consistent and engaging experiences across Web, App, Web Push, Email, SMS, WhatsApp Commerce, and more. Having recently unlocked unicorn status, Insider was also congratulated by NASDAQ for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. One-third of Fortune 500 companies and top brands across retail, automotive, and travel choose Insider to deliver AI-led personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Estée Lauder, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Vodafone, Allianz, Santander, BBVA, Pizza Hut, Newsweek, MediaMarkt, Nissan, AVIS, MAC, Marks & Spencer, Madeira Madeira, Avon, and CNN.
Tune AI
tunehq.ai
Tune AI is driving GenAI adoption at Enterprises. We're backed by Accel, Flipkart Ventures, Together Fund, Speciale Invest, Techstars & other notable investors TuneChat: Our chat app powered by open source models TuneStudio: Our playground for devs to finetune & deploy LLMs ChainFury: Our open source prompt engine available on GitHub
Coveo
coveo.com
Coveo is a Quebec City-based enterprise software-as-a-service (SaaS) company that offers a cloud-based platform for making digital experiences more intelligent, and provides specific software built on that platform. The Coveo Relevance Cloud™ utilizes search, analytics, and machine learning technologies to unify disparate content and data, to automate the delivery of relevant, personalized information. Coveo provides solutions for ecommerce, customer service, and workforce proficiency. The company is recognized as a Leader in the Gartner Magic Quadrant for Insight Engines, a Leader in The Forrester Wave™: Cognitive Search, and a Strong Performer in The Forrester Wave™: Journey Orchestration Platforms.
MoEngage
moengage.com
MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.
Metrilo
metrilo.com
Metrilo helps ecommerce brands grow by making marketing and customer data actionable, and focusing on retention and higher CLTV. The tools include real-time reporting, customer database, segmentation, email marketing and automation. Integration for major ecommerce platforms is seamless.
Litmus
litmus.com
Litmus is how marketers make every send count. It’s a core component of your tech stack that allows you to create, personalize, test, review, and analyze every email you send. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale. With Litmus, you get a better way to build, test, and trust every outgoing message. That’s why over 700,000 marketing professionals, including 80% of the Fortune 100, have turned to us. And it’s how we’ve achieved a customer satisfaction rating of 98%. Litmus. Make every send count.
Omnichat
omnichat.ai
Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.
Omniconvert
omniconvert.com
Omniconvert Explore is an advanced experimentation tool that is mostly used by agencies, dev & product teams that want to launch advanced experiments, but also marketers that have minimum help from the IT department. We stand out: we truly care about our customers - doing the extra mile in terms of support & over-delivery as we also have in-house experimentation teams, CRO & data experts at your service. Capabilites: A/B testing: Create experiments using one of the advanced segmentation engines on the market, with 41 data points: website behavior, traffic source, CRM data, GTM, weather API, etc. Advanced reporting : > Bayesian & Frequentist statistics > Filter the results by specific goals > Assisted conversions or linear distribution > Cumulative view > Share only what matters with your team: pdf report > Track any events On-site surveys: > Triggered as popups or widgets > On-scroll, on-load, on-exit triggers > Logic branching > Mulitple choice, unique choice, grid, NPS, CSAT, etc > Segmentation behavior > Lead Capturing > Advanced Reporting Overlays > Trigger various creatives > Creative-builder > on-exit / on-load/ on-scroll Integrations: Google Analytics 4 Piwik Pro Hotjar Zapier - Hubspot, Marketo, Salesforce Shopify Woopra
Article Forge
articleforge.com
Using advanced artificial intelligence and deep learning, Article Forge writes completely unique, on-topic, high-quality articles with the click of a button. Content is expensive and time-consuming to create, but it doesn't have to be. Article Forge was born out of five years of artificial intelligence research, and its deep learning models are trained on millions of articles so it can write intelligently about virtually any topic. This allows our AI to write entire, unique, naturally flowing articles with just the click of a button, drastically cutting down the time and money needed to create content.
MyAlice
myalice.ai
The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.
Jebbit
jebbit.com
Jebbit's Enterprise Experience Platform enables brands to build beautiful interactive experiences that capture zero party data at scale across every channel. From product recommendation and personality quizzes to trivia, shoppable lookbooks, better surveys, polls, forms, and more - Jebbit experiences drive higher engagement because they exceed consumer expectations and offer genuine value in exchange for relevant information about their preferences, interests, lifestyles, and intentions. This consumer-declared, zero-party data, is the ultimate competitive edge for brands and drives tangible ROI across every stage of the customer lifecycle. Jebbit’s clients, including: L'Oréal, PepsiCo, Haleon, the NFL, Shiseido Group, Live Nation, ASICS, the NBA, JCPenney, Free People, Monster Worldwide, and more use the Jebbit software platform to create better consumer experiences that drive industry-leading engagement, collect a high volume of zero-party data, acquire enriched leads, drive more online conversions and increase loyalty and LTV.
VWO
vwo.com
Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.
Spott
spott.ai
You have to do 3 things very well to be successful online. 1. Make great content 2. Make sure you publish it on the channels your audience is on 3. Ensure that once you have inspired your audience, you allow them to act on that inspiration by allowing them to convert through interactivity. SPOTT focusses on that 3rd step. Our value proposition: SPOTT is a solution allowing users to get more value out of their published content by making it actionable and measurable in a multichannel environment With our Spott software you can insert shoppable links to (360°) images, pdfs and videos, get newsletter subscriptions, link pdf documents or show off with your latest promotion. You can easily add an interactive layer to all your images and videos. Make your videos, catalogs and images interactive. Add call-to-actions, tag products, get newsletter subscriptions and increase conversions. With Spott you'll get more out of your published pdfs, images and videos by adding interactive elements making your content actionable & measurable.
BeyondWords
beyondwords.io
Frictionless text-to-speech publishing. With BeyondWords, you and your team can convert text into engaging audio. Enhance your publishing workflow with our all-in-one audio CMS and AI voices— or create a custom voice. The all-in-one audio publishing platform. Building voice cloning, audio generation, distribution, analytics, and monetization tools for news publishers.
Bluecore
bluecore.com
Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predictive models, retail marketers can leave manual processes in the rearview and trigger any communication and automate the who, what, when, where of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive predictable revenue, including Express, Bass Pro Shops, Lenovo, Steve Madden, Alo Yoga, and Lulu & Georgia.
Syte
syte.ai
Syte is a product discovery platform specifically engineered for eCommerce applications. It utilises visual AI to enhance various eCommerce activities, including visual search, personalization, and automated product tagging. Syte aims to connect shoppers with products by providing a visual search experience that improves efficiencies, supports sustainability, and eliminates dead-ends. It displays visually similar and complementary product recommendations, aiming to inspire and convert shoppers of different types. It also features an automatic product tagging system that saves time, optimizes merchandising processes, and enhances the accuracy of product data. These solutions can be adapted to different market realities and can be scaled to meet the specific needs of various industry sectors, such as fashion, home decor, and jewelry. It caters to different business sizes, from growing businesses to large enterprises.
Xeno
getxeno.com
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.
Vue.ai
vue.ai
Vue.ai is one of the world’s first general-purpose AI platforms that enables large enterprises around the world to build a wide range of AI-enabled applications across workflows and functions. Vue.ai delivers value unlike any other point solution bringing together image, video, and text data from across the enterprise, decoding them with its AI stack, enabling the intelligence to feed across the enterprise for data-driven decision-making. With a combination of ready-to-use APIs, no-code, and low-code tools, Vue.ai enables marketing, product, business, and technology teams to bring an order of magnitude impact to revenue growth, efficiency, and cost reduction. Vue.ai is currently deployed across several industries, including Retail, Finance, Insurance, Logistics, and Healthcare. Vue.ai is a Mad Street Den brand founded by Ashwini Asokan & Anand Chandrasekaran.
WebEngage
webengage.com
WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.
Tagshop
tagshop.ai
Tagshop is a social commerce, shoppable UGC and visual shopping platform for eCommerce brands and online stores to activate their user-generated content or brands' social content by tagging products and publish shoppable galleries on their website to increase conversion rate, drive sales, build social trust, engagement, and seamless shopping experiences.
Beamer
getbeamer.com
Beamer is customer communication tool for product releases that opens a two-way communication right from your app to easily reach, engage, and hear from your customers.
ContactPigeon
contactpigeon.com
ContactPigeon is an award-winning omnichannel marketing automation platform that gives a solution to every retailer’s problem: How to send the right message, at the right time, with the right content to each visitor. It enables one-person-shops and enterprise retailers alike to benefit from the use of a Big Data platform, in order to easily create data-driven Automations and Personalized Campaigns that react to customer/visitor behaviors and catalog changes in seconds. That's why ContactPigeon helps customers by addressing three major goals towards growing their sales: • Enriched customer insights: Collecting customer behavior data and building an enriched unified view of customers • Improved customer engagements: Trigger automated and predictive messages at the right moment within a customer's journey for optimizing sales conversion and retention. • Multi-channel reach: Allow businesses to design engaging campaigns across a wide range of messaging channels (e.g. email, SMS, Viber, mobile, push notifications, website, Facebook, Google, postcards) within one platform.
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