Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
XCALLY
xcally.com
XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Sarv.com
sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Hoiio
hoiio.com
The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.
MCube
mcube.com
MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
FreedomVoice
freedomvoice.com
FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Yactraq
yactraq.com
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
contactSPACE
contactspace.com
contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.
Tegsoft
tegsoft.com
Tegsoft is a contact center solution providing omnichannel customer management via phone, chat, email, and social media, with a CRM for personalized service.
Courtesy Connection
courtesyconnection.com
Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Oki-Toki
oki-toki.cloud
Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.
EverHelp
ever-help.com
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
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