12Bot brings WhatsApp, Instagram, and Facebook chats into one workspace to manage conversations, agents, leads, customer records, orders, and automated replies.

Published by 12Monday Technologies

Get a dedicated desktop app for 12Bot on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch 12Bot directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple 12Bot accounts and switch between them without logging out.

Learn more about WebCatalog Desktop

12Bot is for businesses whose sales and support teams handle customer inquiries across WhatsApp, Instagram, and Facebook. It brings those conversations into a shared inbox, where agents can take ownership of chats and continue with the customer’s history in view instead of switching between separate apps or personal phones. Teams can manage leads, customer records, follow-ups, and orders alongside conversations. Chat flows and AI replies can handle common questions or start conversations, with the option to pass chats to a human agent. 12Bot also supports messaging campaigns and can be used on the web or mobile. It may suit small and growing businesses that sell or provide support through social messaging and need a way to coordinate conversations across several agents.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to 12Bot. All product names, logos, and brands are property of their respective owners.