WaliChat

WaliChat is a multi-agent chat platform designed for managing customer conversations through WhatsApp. It enables multiple team members to handle inquiries simultaneously via a single WhatsApp number, facilitating collaborative communication without the need to switch accounts. The app supports integration with popular CRMs such as Pipedrive, Zoho, and HubSpot, allowing users to manually sync messages and notes with their customer relationship management systems.

Key features include support for multiple WhatsApp numbers, manual lead and deal creation, and a shared inbox experience where teams can coordinate responses effectively. While it does not provide automated lead creation or direct messaging from the CRM interface, WaliChat offers an accessible solution for teams seeking centralized WhatsApp communication management with basic CRM integration capabilities.

WaliChat serves businesses aiming to streamline WhatsApp conversations and team collaboration, emphasizing simplicity and multi-user access within the WhatsApp environment. Its compatibility with leading CRM platforms helps maintain organization of customer interactions, although some advanced automation features found in other tools are not available. The platform is positioned as a practical tool for managing WhatsApp customer service and engagement through collective team efforts.

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Website: wali.chat

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