Page 7 - Top Webex Alternatives

Ringblaze

Ringblaze

ringblaze.com

Ringblaze is a contemporary phone solution that comes with features that make it a one-stop communication environment for small businesses. It allows the creation of new phone numbers or ports existing ones, calls and receives calls as well as messages, and adds private member comments to customer timelines. All in one shared inbox. An extra pick is a click-to-call button (aka call widget) for websites so customers can call for free from anywhere. Available on Mac, Windows, Web, iOS, and Android.

Flock

Flock

flock.com

Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.

LiveCaller

LiveCaller

livecaller.io

Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses across industries is huge, so LiveCaller basically solves those issues by offering all in one solution, that combines different communication channels (Web-Call, Chat, Callback, Social Messaging Apps) into a single platform.

Telnyx

Telnyx

telnyx.com

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our simple Mission Control portal and API mean you can integrate voice, messaging, fax, wireless, storage, inference, and more into your applications with ease. Every Telnyx customer has access to 24/7 in-house engineering support, as well as complimentary services like configuration management, enterprise-level security, and fraud detection.

Zadarma

Zadarma

zadarma.com

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 100 countries and free Cloud PBX to free CRM, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Fellow

Fellow

fellow.app

Fellow is the only all-in-one AI meeting transcription and management software for remote and hybrid teams. Have fewer, more effective meetings and 1-on-1s with AI, behavior-driving features, and seamless integrations. Fellow fits seamlessly into your team’s existing daily flow with integrations, browser extensions and a desktop app so everything you need before, during and after your meeting is right where you need it, when you need it. Forward-thinking companies like Shopify, Aledade, Vidyard, and GoCardless, trust Fellow to save their teams time and money by revolutionizing the way they meet.

Haptik

Haptik

haptik.ai

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others.

Gist

Gist

getgist.com

Gist is a suite of tools businesses use to market, sell, and communicate with their customers. They are on a mission to help marketing, sales, and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist, and they are just getting started. Customers use them to talk to their leads and customers and be that central source of truth. They believe that they’re in the middle of a huge shift in the SaaS space towards all-in-one platforms and they need their help.

HelpCrunch

HelpCrunch

helpcrunch.com

HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: 👉 Multichannel live chat 👉 Chatbots 👉 Shared inbox 👉 Knowledge base 👉 Email marketing 👉 Popups 👉 CRM

SpatialChat

SpatialChat

spatial.chat

SpatialChat is a video-conferencing platform with proximity audio for in-person virtual meetings, engaging workshops, interactive online classes, stage standups, immersive conferences and other events. SpatialChat helps to host unique customized events, engage audience of any size, and attract sponsors. Enjoy capabilities of a full meeting solution: - build a custom space with Breakout and Stage, including rooms for sponsors, - invite participants via link or email, - let people group and make spontaneous conversations, - engage participants with multiple content sharing, embedded images, and games, - provide sponsors with individual customised rooms equipped with embedded whiteboards, documents, and videos, - record your events to share with the audience afterwards. Why SpatialChat: - Group video chat conversations that recreate real-life interactions, - Online meetings and events for up to 10,000 attendees, - Intuitive and easy-to-use for administrators, hosts, and participants, - Full meeting solution with presentations and breakouts, - Browser based, no downloads required, - AES-256 encrypted video, - GDPR and SOC-2 Type-2 compliant, - Free up to 5 participants, - Smooth user experience with technical support 24/7.

Vectera

Vectera

vectera.com

Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings for up to 10 people. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Cisco

Cisco

cisco.com

Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.

SaleSmartly

SaleSmartly

salesmartly.com

Omni-channel Customer Communication Platform, integrating Live Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, WeChat. All the features to help you provide faster and better support: * Centralize all your multi-channel messages in one place - Seamlessly engage in sales, marketing, or service through Live Chat, Messenger, WhatsApp, Telegram, Instagram, Line, Email, WeChat, and more, ensuring a unified customer experience. * Complete customer support in seconds, not hours - Reduce response times and increase efficiency by eliminating repetitive tasks with our built-in automation. Work smarter, not harder, so you can focus on growing your business. * Shared chat allows teams to collaborate efficiently with discipline and planning - Consolidate all messaging channels into one backend and collaborate efficiently across teams with automated chat distribution and internal session distribution. * Efficiently and conveniently segment, track and analyze your customers in one place - Create contact databases, access complete contact activity history, browsing history and synchronize your data with your information system. * Keeping track of key indicators and trends - Multi-dimensional visual metrics clearly show connections between query types, channels, customers, products, sales, and more. Make data easy to measure and share to help you develop business plans. * Speak the client's language, even if it's not your native language - Our real-time translations enable you to communicate confidently with your clients and tap into international markets.

Convoso

Convoso

convoso.com

Convoso is a CCaaS leader of contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solutions to drive customer growth, while supporting regulatory compliance. Its omnichannel capabilities include conversational AI gamechanger Voso.ai to further scale sales and revenue. Customers typically increase contact rates significantly [up to 4X] when they switch to Convoso. The solution delivers a powerful suite of tools and smart dialing strategies to increase conversations. Popular features include: – DX5 Dialer Engine accelerates speed to lead and amplifies call volume capacity – ClearCallerID monitors blocked and flagged DIDs to swap them out before they impact KPIs – Fast and accurate voicemail detection – Voso.ai conversational AI that drives more sales – Automated list scrubbing for Do Not Call numbers – Real time customizable in-depth reporting and analytics – High configurability to improve performance – Advanced lead filters and skills based routing – Omnichannel outreach, including conversational AI – Lead management automation – Dynamic scripting to speed training, maintain compliance requirements, and keep agent on a conversion course Convoso's solution includes an advanced predictive dialer, as well as power, preview and progressive dialing modes to accommodate list and campaign needs. The company is a valued leader and technology partner in the lead generation and outbound sales space. Customers may love the platform's power and configurability, the new records they set in sales and conversions, but what they consistently talk about is the support they get from onboarding to technical support to customer success. Convoso's award-winning customer support team is continuously applauded for their commitment to helping businesses drive the best possible return on investment from their partnership with Convoso. That's the Convoso experience.

Regal.io

Regal.io

regal.io

Regal is the new standard in ai-powered CX. Regal understands real-time customer intent signals, and automatically tailors multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents. Customer-first brands including Angi (formerly Angie's List), AAA, Google, Harvard (through Podium Education), K Health, Kin Insurance, Ro, Toyota, and Varsity Tutors have improved their engagement with hundreds of millions of customers through Regal, leading to $5B in revenue. Regal.io is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

Spot

Spot

spotvirtual.com

Remote work doesn’t have to feel remote Built by the technical co-founders of outreach.io, Spot is a virtual workspace that lets your team feel like a team again by recreating your office online. Combining all the tools you already use for remote work with all the things you miss about being in the office, Spot is an all-in-one culture, productivity, accountability, and collaboration tool built for this new way of working. * Create a customizable office online: customize and recreate your office, controlling everything from the floorplan down to the interior design. * Let your team customize their avatars: build virtual avatars that let your team feel more than a collection of green dots and profile pictures. * Be more productive: need to catch up? Just walk over to their desk and start chatting, just like it used to be. (Plus lots more tools designed to get your team firing on all cylinders.). * Collaborate again: some of our best ideas used to come from hallway chats or whiteboard sessions, so we’ve built Spot to foster collaboration through impromptu chats, interactive whiteboards and more… * Have fun as a team again: bring out the cake for a birthday, kick back with a game on your break, watch cat videos together, share your 🔥 playlist… Spot is designed to recreate those in-person vibes, online. * Hold better meetings: Let multiple people share their screens simultaneously, work together on the whiteboard, put live stats on the walls… meet a better way to meet. * Keep everything secure: Need to talk about something privately? Holding HR meetings or performance reviews? Lock the room to keep everything private. (Plus enterprise-level roles and permissions and SAML.). * All the features you’ve come to expect: we’re not just a virtual workspace, we have all the chat, video call and screen features your team have come to depend upon. (Plus, we’ve upgraded them a bit too.).

TCN

TCN

tcn.com

Unrivaled productivity with omnichannel reach. TCN Operator is a collection of all the best call center tools seamlessly integrated. With TCN’s no contract promise, the cloud-based platform is customizable to meet all of your call center needs. TCN’s call center software supports billions of consumer and agent interactions each year. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center solutions. TCN allows users to reach customers wherever they are with the easiest to use call center software.

Emplifi

Emplifi

emplifi.io

Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey. Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.

yellow.ai

yellow.ai

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1000 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Waste Connections, Randstad, Tiket.com, Lulu Group International, Arabic Radio Network, Papa Johns, Hyundai, Volkswagen, ITC Ltd, OYO, Skoda Auto, across 85+ countries. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Trengo

Trengo

trengo.com

Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.

Jostle

Jostle

jostle.us

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy into work and the life into organizations.

SAP

SAP

sap.com

SAP is the leading enterprise application and business AI company. They stand at the intersection of business and technology, where their innovations are designed to directly address real business challenges and produce real-world impacts. Their solutions are the backbone for the world’s most complex and demanding processes. SAP’s integrated portfolio unites the elements of modern organizations — from workforce and financials to customers and supply chains — into a unified ecosystem that drives progress.

Warmly

Warmly

warmly.ai

Warmly is the first autonomous sales orchestration platform purpose built for SMB sized revenue teams. The platform orchestrates metadata from sales enablement tools, B2B intent, and enrichment tools to identify, track, and connect with website visitors who are ready to convert. By automatically aggregating data and integrating insights from various platforms, Warmly orchestrates the most effective next step to drive qualified conversations for the sales team. Warmly helps your revenue team spot in-market opportunities sooner. Progress them faster. And hit your pipeline goals quarter after quarter. Their AI Warm Leads Platform illuminates your pipeline by monitoring buying intent signals across your website, outbound and CRM. Then, they help you close that pipeline in warm, engaging ways. Further, their suite of free sales tools help your team connect better with prospects or customers in your Calendar and on Zoom with their award winning Essential Zoom App.

oVice

oVice

ovice.com

Spark your Remote Communication at ovice! oVice is a 2-D virtual space where you interact as an avatar and connect with others around you just like in-person. Since it's an open space, it ensures easy and natural communication. So, you can move around, walk, and talk to anyone swiftly with one click of a button. Featuring seamless integration of API, static objects, plugins, and premade layouts, you can easily customize your space, build rooms, and make it fun and secure for your visitors! ovice supports a wide range of applications. Whether you're looking for a remote office, an event venue, a university lounge, or even a concert hall, it can be associated with many more use cases! ovice helps you: 1/ Create All Types of Virtual Spaces Get your virtual space ready for your guests in no time. 2/ Personalize your Virtual Space Make it your own by adding customization elements. 3/Foster Both Formal & Casual Online Communication Have side-conversations, conference meetings, and happy hours happening in 1 space. 4/Connect with a Stable Network Enjoy hassle-free networking even with average internet speed. *Hop in a 2-week FREE Trial (no advanced payment needed): https://app.ovice.in/trial-form/en

Continually

Continually

continual.ly

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Squaretalk

Squaretalk

squaretalk.com

Empower your business and pave the way to optimized communications with Squaretalk, a global interactive business communication platform. Creating an intelligent, unified platform for our clients is the goal of everyone in our team, and while Squaretalk provides an interconnected ecosystem for Business Communications we also can provide individual solutions. Axiom Is our full-featured cloud PBX. Integrated with some of the world’s leading CRMs, Axiom gives communication centers the tools they need to provide personalized service to clients worldwide. Dial calls with a single click, manage call traffic directly from your CRM. View caller details and purchase history during each call, record all calls and link them to your CRM. Axiom also provides extensive features for admins to monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed. The Matrix predictive dialer supports unlimited agents for as low as 25$ per user. Featuring custom Manager and Agent interfaces and real-time dashboards, Matrix can handle up to 1000 channels simultaneously. Matrix from Squaretalk is integrated with all your lead generation tools including landing pages, CRM’s, affiliate sites, and lists. Matrix digests your leads and contacts and prepares them for contact by detecting active phone numbers and optimizing for time zones. Using highly configurable campaigns, the leads are dialed in a manner best suiting the needs of the marketing effort. Crush Your Campaigns and improve talk time by up to 400%! You’ve never seen a dialer like this. Express is a multi-channel messaging solution that provides even more ways to connect with customers and ensure our clients will never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Express, enables businesses and contact centers to connect with customers wherever they are, through any device, on their preferred platform. Starting with SMS, the platform will soon include WhatsApp, Messenger, Viber, Telegram, and WeChat. Lynx. A no-code, real-time integration layer that will allow organizations to seamlessly knit together all of their business communications platforms and tools. Requiring no specialist knowledge or development time, Lynx empowers contact centers and BPOs by making integrating and automating complex communication systems as easy as using an app. Through Lynx, our customers will have the flexibility to tender for almost any contract they want as Lynx provides secure access to over 100 business apps, transparent data transfer, and workforce optimization. It’s a huge win for BPOs.

Panopto

Panopto

panopto.com

Panopto is an all-in-one, AI-powered video platform designed to scale learning with seamless video creation and sharing. With Panopto, you can easily create, manage, and share accessible content across teams, classrooms, and locations. Top Fortune 500 companies and 21 of the world’s 25 leading universities use Panopto to: * Empower content creators across institutions and teams by enabling them to record live lectures or training, live stream events, add quizzes and learner checks, and more. * Publish and share videos on any device, ensuring access wherever learning takes place—from remote and hybrid classrooms to business frontlines. * Drive engagement and outcomes with Panopto’s video analytics, AI-powered keyword search, ASR captioning support for 20+ languages, and other advanced features. * Integrate with existing technology stacks, like your LMS or video conferencing tools, to boost efficiency and streamline processes.

Re:amaze

Re:amaze

reamaze.com

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback). Re:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more. Businesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.

FlowMapp

FlowMapp

flowmapp.com

Simple and powerful visual UX platform .Create sitemaps, user flows and wireframes in order to provide more efficient UX planning and web development. FlowMapp allows teams to plan and design digital experiences, together, in real-time and in one place ⚙️ How to use FlowMapp? — UX & Development — Planning — Team Work — Organize Everything — Create and present hi-fi prototypes — Plan and Store Content — Communicate with the Client — Increase Sales — Work Offline Here is how FlowMapp works → https://www.flowmapp.com/ Examples and demo project: https://bit.ly/flowmapp_sm . Start for free → https://www.flowmapp.com

Voiply

Voiply

voiply.com

Voiply is a leading VoIP provider of residential phone, business phone, online fax, and number parking services. We have the lowest prices in the industry.

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