Page 41 - Top Verizon Alternatives

Yugasa Bot

helloyubo.com

Yugasa Bot is a Generative AI powered NLP based SaaS platform to create virtual receptions to automate the front desk and support tasks of a Hospital / Clinic / Lab, 24x7. These virtual chat assistants can chat in 100+ languages including multiple Indian vernacular languages. YugasaBot can be trained to handle tasks and queries related to Doctor Appointment booking, Lab Report Status, Blood Bank information, Pharmacy, Beds availability, Insurance, etc. These bots are capable of reducing the support cost of a hospital by up to 40%. The chatbots created using the YugasaBot platform are omnichannel and can be put at any communication channel like WhatsApp, FB Messenger, Website, Mobile app, etc. It is a Plug-n-Play solution and requires no coding knowledge to make it intelligent around a business. Its various extensions like Yu-Desk, Yu-DB, Yu-Consult, AND multiple out-of-the-box features like WhatsApp Campaigning, HACK (Human Agent Control Kit), and eCommerce, make YugasaBot a 360-degree, ready-to-use solution for healthcare businesses. The product is VAPT validated and sits in a very safe and secure ecosystem. The other D2C clients from eCommerce, Education, RealEstate, and BFSI business domains are also currently harnessing the potential of YugasaBot for automating their Promotion, Lead Generation, and Customer Support.

VirtualSpirits

virtualspirits.com

VirtualSpirits Chatbot provides a contact solution for any business. It covers e-commerce, professional services, technical support, electronics, or fashion. Suitable for websites of public or private institutions. It can be configured according to individual interests. Add a logo, answer customers' questions, capture the attention of users, and answer their inquiries to convert them into potential customers. Choose the type of plan that best suits the company's needs.

STAN AI

stan.ai

STAN is the first digital property manager assistant. It uses artificial intelligence to respond to texts and emails for property managers 24/7. STAN launched in 2019 by two former property management executives who spent more than 20 years in the industry and have worked for North America’s largest management company. STAN is an award-winning platform, having been recognized by Rogers, FedEx, National Research Counsel, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!

Matidor

matidor.com

Matidor is a YC-backed project management software on a live map. Its platform eliminates collaboration and visibility challenges by consolidating all key project information on one intuitive, map-based dashboard, with real-time updates that can be shared between multiple parties. With Matidor, all stakeholders can drill down to a specific location using user-friendly GIS tools and access key data such as budgets, tasks, and files, making it easy for non-technical users to update and share geospatial information along with critical project details. Its intuitive reporting provides peace of mind, with regular deadline reminders and notifications of critical events. Lastly, the ability to share project data and standardize workflows for vendors using its platform facilitates better decision-making and ensures that all projects result in a better environmental footprint and cleaner resource extraction. On top of its product platform, it offers complete custom software integration and development.

Ariglad

ariglad.com

The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.

LoopUp

loopup.com

LoopUp is a premium conference call solution that makes it easy to host high-quality remote meetings, while providing the security necessary for enterprise users. No training required. More than 7,000 business around the world trust LoopUp with their important remote meetings from day-to-day conference calls to high-visibility events. Clients include Travelex, Kia Motors America, Clifford Chance, and BMJ. We assist our customer base from 17 locations across the world.

Zippin

getzippin.com

Zippin has developed the next generation of checkout-free technology enabling retailers to quickly deploy frictionless shopping in their stores. Zippin's patent-pending approach uses AI, machine learning and sensor fusion technology to create the best consumer experience: banishing checkout lines and self-scanners for good, and letting shoppers zip in and out with their purchases. Zippin’s platform uses product and shopper tracking through overhead cameras as well as smart shelf sensors for the highest level of accuracy even among crowded stores. Founded by industry veterans from Amazon and SRI with deep backgrounds in retail technology, AI and computer vision, Zippin is headquartered in San Francisco and backed by Maven Ventures and Core Ventures Group.

Posh AI

posh.ai

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels.

Fundamento

fundamento.ai

Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and are working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost. Fundamento's clients benefit from: - Up to 60% cost reduction in just 12 months - Unprecedented improvement in sales funnel optimization - Remarkable decrease in AHT ⁠- Unwavering focus on CSAT and CX How? Fundamento's virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Its system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn. Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle: - Customer service - Lead qualification - Funnel management - Collections - Data Validation

Atomicwork

atomicwork.com

Atomicwork is the leading provider of modern service management software, empowering IT teams to automate employee support and service delivery through AI. Atomicwork brings your employees, IT systems, HR operations and business process automation together to drive a productivity impact across your organization. Atomicwork helps you improve employee productivity and enterprise efficiency by enabling you with a digital enterprise experience for all business processes with AI-first workflows automation.

Cuber

cuber.ai

Cuber AI is a SaaS company dedicated to disrupting the hyperautomation market with BotzForce, its low-cost automation platform. We upend the old way of providing IT Help Desk, Sales Process Automation, and Customer Support with next-gen generative AI and automation solutions. Our BotzForce platform enables enterprises to manage time-consuming and repetitive tasks more efficiently and lower costs by automating infrastructure with modern solutions like conversational AI, cloud capabilities, and a simple no-code platform. Cuber AI is headquartered in Silicon Valley, with offices located in Hyderabad, India.

babelforce

babelforce.com

babelforce is the composable voice platform uniting agents and automation. Our platform gives you the power to create the customer experiences you’ve always wanted, with tools anyone can use. If you can draw it on a whiteboard, you can build it with babelforce. * Automate 90% of routine tasks * Achieve €1 million in savings per 50 agent seats * Deploy VoiceBots in 70+ languages * Create self-service and workflow automations * Add enterprise-grade CCaaS to Zendesk and other solutions

Boost.ai

boost.ai

Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and organizations, Boost.ai harnesses cutting-edge technology to push the boundaries of AI responsibly. Its proprietary self-learning AI platform empowers businesses to automate interactions at scale, enhancing efficiency and driving positive outcomes. Trusted by enterprises across various industries, Boost.ai's virtual agents consistently maintain resolution rates above 90 percent, automating thousands of interactions daily. Founded in 2016, Boost.ai is backed by Nordic Capital and operates from its headquarters in Sandnes, Norway, with global offices in cities including Los Angeles, Copenhagen, and London.

ThumbCrowd

thumb-crowd.com

ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.

Laiye

laiye.com

Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Palowise

palowise.ai

Palowise offers rich social media insights and analytics so that you can make intelligent decisions for your brands. We are constantly advancing through research and technological collaborations to gain a greater understanding of human behavior in the digital ecosystem. Palowise began its journey in 2008 with the creation of Palo.gr, a news aggregation platform that uses advanced algorithms to gather news from Greece, Romania, Bulgaria, Serbia, Cyprus, and Turkey. In 2015, to further our commitment to innovation and growth, we launched PaloPro. A SaaS-based platform was then developed that provides detailed, customized analytics and insights from social media and web mentions. To increase scalability and expand our data sets, we rebranded as Palowise in 2023. With broader and deeper data sets realized through our global growth, Palowise’s unique advantage is our deep understanding of local cultures and languages on a granular level.

MirrorWeb

mirrorweb.com

MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. The user can monitor and supervise all communications, as well as apply lexicon policies, export content and refine searches.

Midesk

midesk.co

The Midesk platform helps organisations cover their key operational market intelligence activities, from data collection to insight distribution. Extract meaningful data from the media noise, understand customers, monitor competitors, store and visualise market data in reports, find new business opportunities, and finally, reduce the market intelligence-related workload by up to 80%.

Datalyticx

datalyticx.ai

Datalyticx solutions provides greater accuracy of understanding the voice of customers through all digital channels. Helping brands turn their customers feedback into valuable insight

Wordnerds

wordnerds.ai

Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses are bombarded daily by millions of tweets, emails, webchats, online reviews, survey results, CRM-entries, news articles and forum posts written by, for and about them. But language is weird, unpredictable, colloquial, fluid, sarcastic and entirely dependent on context. It’s hard to make sense of and, for most organisations, totally invisible.

Spatial.ai

spatial.ai

People are more than their demographics Billions of people are sharing their mindsets, interests, and attitudes on social media everyday. Yet companies still rely solely on demographics and surveys to understand their customers. Spatial.ai was born from the insight that—if captured and organized in a meaningful way—the massive amount of unstructured social media data publicly available can provide richer consumer insights. Since 2016, Spatial.ai's data has been leveraged by hundreds of companies to better understand their customers, predict sales revenue, and inform critical business decisions.

Performline

performline.com

PerformLine is a leading provider of compliance technology that empowers organizations to mitigate regulatory risk across their sales and marketing channels, including the web, calls, messages, emails, documents, and social media. PerformLine automates the path to discover, monitor, and mitigate consumer protection risks and ensure brand safety. The PerformLine SaaS platform features full workflow capabilities, real-time analytics, remediation, monitoring, and archiving while providing significant time and cost savings by automating compliance activities across channels and departments.

Mainstay

mainstay.com

Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.

Chotam

chotam.io

Chotam alerts users for comments made on social media posts and advertising posts. Notifications allow users to track potential customer's comments on competitors' posts.

Blinkfire Analytics

blinkfire.com

Blinkfire Analytics is an AI-first company with leading business intelligence & marketing analytics products to evaluate sports, media, and entertainment sponsorships across social media, digital, and Advanced TV. Using artificial intelligence, machine learning, and proprietary computer vision technology, Blinkfire Analytics measures media value and impact – allowing rights holders, players, influencers, agents, and brands to better engage their fans and sponsors across multiple platforms. Many of the world’s top teams and leagues rely on Blinkfire Analytics’ real-time, always-on platform for sports and entertainment sponsorship evaluation to quantify engagement and sponsorship dollars.

Arwen.AI

arwen.ai

Arwen uses AI to automatically remove spam and toxic comments from your paid and organic social media, turbocharging your engagement. Make your Social Media more social: remove the bad, tackle the negative and amplify the positive.

Spotler Engage

spotlerengage.com

Webcare, messaging, social media publishing and monitoring in one clear and concise tool.

Smart Moderation

smartmoderation.com

Smart Moderation is an award-winning social media comment management tool which helps brands, celebrities, digital agencies, online publishers and e-commerce websites leverage their reputation by moderating their online conversations & community. It is the world’s first and only Artificial Intelligence-based comment management platform which allows its users to manage all their comments from single dashboard while the artificial intelligence automatically detects and removes inappropriate user generated comments like Spam Ads, Profanity, Abusive Language, Hateful Speech and Trolling Attacks from their social networks and digital platforms in real-time. Smart Moderation’s Artificial Intelligence analyze the meaning and undertone of sentences like a human does rather than checking specific pre-set keyword lists. It learns continuously to get smarter and understand users’ needs and preferences in terms of contents they will and will not allow on their social platforms.

SemanticForce

semanticforce.ai

SemanticForce is the unified media, and e-commerce intelligence, and customer service platform powered by deep semantic and visual analysis. Our 360 market view concept features news, social media, reviews, pricing, ads, and threats intelligence within one powerful ecosystem. SemanticForce provides deep listening, advanced analytics, and a helpdesk platform for marketing, communications, and customer support professionals. The platform offers cross-media coverage, multi-lingual sentiment and analytics, advanced segmentation, and proprietary BI, and reporting tools. Fortune 500s leverage SemanticForce vision and innovation including Samsung, L'oreal, Nestle, Hyundai, adidas, Corteva, Philips, Lenovo, and other leading brands and agencies in 15 countries. Since 2014 SemanticForce has also operated in the domain of disinformation intelligence and works with UNDP, UNICEF, Red Cross, SV-based social networks, and governments. Empower your product, marketing, customer care, and sales teams with: - Review Intelligence - Omnichannel HelpDesk / Customer Service Platform - Social Media Listening - News Monitoring - Pricing Intelligence - Threat Protection (Digital Risk Protection) - Ads Intelligence - Text and Visual Intelligence - Audiences Intelligence - Data as a service