Page 24 - Top Verint Alternatives

Upsy Shopping

upsyshopping.com

Upsy Shopping Helper is an AI tool for webshop owners looking to increase sales and keep customers happy. * Upsy's smart search feature is optimized for mobile users to help visitors find the right product quickly with images. * AI product recommendations feature encourages customers to buy more, increasing the value of each sale. * Daily deals and new arrivals promotions speed up inventory turnover and encourage customers to explore your store. * Smart FAQs free up your customer service team and reduce basket abandonment. * Upsy's survey feature collects valuable customer feedback to help you optimize your business

Sauce Social Commerce

addsauce.com

Give your followers one-click Impulse Purchasing Power with Visual Shopping and Instagram Shops, turn your User Generated Content into shoppable social proof and Influencers into a powerful retail channel for your brand. Sauce provides a platform with simple to use tools & embeds that turn your Social Media into powerful eCommerce Social Shopping Experiences. Inc Magazine says “…Influencer Marketing Is About To Go Through The Roof” - Sauce believes that thriving communities are behind this surging growth in social marketing and at the heart of every amazing brand. Its mission is to help great brands understand their followers and find new audiences using insights to their most influential advocates and their content. Data is king, but few know how to harness its expanding potential. Sauce provides a platform for brands and creators to understand their audiences through big data analysis. The insights center around their social ecosystem and enabling the discovery of mutually benefiting collaboration opportunities and the means to understand and grow vibrant communities.

Vyrill

vyrill.com

With video content growing 400% year-over-year, brands and retailers face a massive problem. Did you know that: * 2.16 hours are spent daily on mobile devices watching video * 700+ hours of video uploaded per minute on YouTube * 5B+ videos watched per day on YouTube * 85% of shoppers watch video before they buy products * Shoppers have 20X more trust in video reviews than text reviews How do you find vital product and customer insights hidden inside these videos? Imagine the resources, time, and focus it would take to make sense of this massive amount of video content. And, because all of these videos are not searchable - they’re not useful. That’s why Vyrill is training machines to capture, watch, and analyze video content at massive scale. Vyrill helps brands and retailers gain consumer insights from video data to improve their products, increase customer engagement, and drive e-commerce sales. Vyrill’s AI platform analyzes every video in 15+ dimensions and 70+ filters, enabling brands to capture the who, what, where, and when – inside millions of videos. Vyrill automatically provide analytics and insights that are actionable: * Tap into real-time trends, people, topics & events about your brand * Understand positive and negative sentiments about your products * Interpret video conversations for brand safety, including profanity, violence, etc. * Understand competitive insights * Launch campaigns to capture new video reviews about your brand and products * Run Generative AI prompts to answer key questions within your video data

QuickMetrix

quickmetrix.com

QuickMetrix is a Customer Experience Solution with specific focus on Online Reputation Management, Social Media Listening & Analytics and Consumer Insights from Social and Digital Media. QuickMetrix's superior technology B2B SaaS platform is designed for easy deployment and adoption. It is powered by state-of-the art tech stack, AI and Big Data algorithms. QuickMetrix software can be used by multiple teams within a Brand and its ecosystem for tangible business outcomes.

Launchmetrics

launchmetrics.com

Launchmetrics is the market’s first AI-powered Brand Performance Cloud, providing more than 1,200 clients with the software and data they need to connect strategy with execution. Its Brand Performance Cloud helps executives launch campaigns, amplify reach, measure ROI, and benchmark brand performance. With tools for sample management, event organization, PR monitoring, and brand performance and Voice analytics, the Launchmetrics Brand Performance Cloud enables brands to build a successful marketing strategy, all in one place.

Ring.io

ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io innovates sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.

YouScan

youscan.io

YouScan is an AI-powered social listening platform. It helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into: * What they say. * What they do. * Who they are. YouScan features: * Insights Copilot, the first conversational social listening assistant powered by ChatGPT. * Industry-leading social media image analysis capabilities for "visual listening." * Powerful reporting capabilities in a sleek, user-friendly UI, loved by big brands, SMBs, and startups alike.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Facelift

facelift-bbt.com

Facelift is a multiple certified software solution with all components for professional social media marketing on enterprise level. All-in-one software enables companies to manage their marketing activities centrally and efficiently. Facelift's world-leading social media management tool with active users in over 50 countries worldwide makes your social media marketing easy will take you to the next level. All client and user data is saved in Germany, all processes are certified according to ISO 27001 standard and by that comply with the highest IT security standards. Additionally, as official Facebook, Instagram and Pinterest partner, as well as WhatsApp for Business solution provider we offer profound know-how and are at the forefront as new trends and features are being developed.

Sarv.com

sarv.com

Sarv.com is an innovative cloud telephony service provider assisting new-age businesses to solve communication problems. Since the incarnation of Sarv in 2011, they have introduced a unified communication platform packed with powerful APIs to support its service across all platforms and industries. Considering creativity as us theme, they offer a multi-functional, flexible, scalable, secure, and reliable suite of cloud-based communication solutions for enterprises, startups, and SMBs. They have been playing with information and data to fill the communication gap between customers and brands.

Rally UXR

rallyuxr.com

Rally's ReOps Platform enables teams to talk to their users safely and at scale. Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

GatherUp

gatherup.com

GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.

Great Recruiters

greatrecruiters.com

Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation

Bazaarvoice

bazaarvoice.com

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, businesses who partner with Bazaarvoice can expect to see a 400% return on their investment. The study, which interviewed decision-makers at nine different companies who have experience working with Bazaarvoice, found that the initial investment is returned in just three months or less. Find out what working with Bazaarvoice could mean to your business. Read the full study below in the official downloads section. Bazaarvoice offers the biggest, broadest network, a comprehensive platform, and the most dedicated service in the business, with a genuine investment in your success. ** Proactive Strategy & Expertise: Over 15 years of experience with an approach tailored to each client’s unique goals. ** Innovation on a Single Platform: All types of UGC from a single provider with an easy-to-use platform that supports all business sizes and configurations. ** The World’s Largest Network: A network of 11,500+ brands and retailers with millions of active shoppers, so we know who is shopping for what and can deliver relevant ads and a personalized shopping experience. ** Content Integrity & Security: Review authenticity to protect your brand with fraud and spam prevention technology and the largest in-house moderation team of native speakers in 38 languages. ** Exceptional Service & Support: A commitment to genuine partnership, with 24/7 global support, and industry-leading customer satisfaction levels. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Groupsite

groupsite.com

Build your community the right way. A Groupsite enables your group to communicate, collaborate and network to drive your mission, organization, cause or company. Groupsites are modular, customizable, mobile and engaging. Groupsites include: - Discussions - communicate with listserv-like functionality - Calendars - collect RSVPs or share important dates - File Storage - store and comment on files and documents - Media Sharing - share photos and videos in galleries - Blogs - author articles that inform your group - Member Profiles - make it easy for members network - Subgroups - create mini Groupsites with your Groupsite - Analytics - leverage usage data to track and drive engagement To drive your mission, you must own your community. Over 60,000 Groupsite communities created. All-inclusive, no per-user fees Start a 30-day FREE trial No credit card required

Talkbase

talkbase.io

Talkbase helps companies measure why community matters. Visualize your community's impact on the business and build powerful programs with the right data. With Talkbase community analytics, teams can easily analyze how and why customers engage in their community throughout out their acquisition, onboarding, and retention process. We visualize the impact of community on your business growth down to a single member. With add-on engagement modules like events or community hubs, you can turn data into action. Get started by taking a 21-day free trial (no CC details required).

Forumbee

forumbee.com

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

ProBoards

proboards.com

Unlimited members, unlimited threads, unlimited size! Build the discussion forum of your dreams with ProBoards' award-winning free forum hosting service.

AtomChat

atomchat.com

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat! We guarantee a secure and reliable connection to ensure your users can talk to each other without any interruptions! Collaborative Features - AtomChat also comes equipped with features to help your users collaborate with each other and make work fun! Your users can either make use of the whiteboard on the plugin or can also share their screen with one another to make sharing of ideas and documents easier and quicker! Multilingual Integration - What if your community of users belong to different parts of the world and speak different languages? Not to worry! With AtomChat, your whole community can now converse with each other in real time without having to worry about the language barrier! We provide real time translation and also an Admin Panel through which you can configure AtomChat to speak to your users in their language! Monetize with tiered access and ads - At AtomChat we realize chat is a premium yet necessary feature in today’s world. Hence, we also give you the power to sell it and make monetary gains from it! You can allow role based access to your users. You can also take advantage of the credit deduction system and charge per minute/charge per message and have your users pay more to use more! You could also run custom ads on AtomChat and monetize! Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunderstanding which can lead to a lack of productivity! That’s where we come in! AtomChat as a product helps you not only integrate chat to your website but because of the features it possesses helps your users have clear and precise conversations! This will not only help in your site getting traction but will also help you gain new users! We at AtomChat also provide our customers with low costs and integration assistance which helps your journey from buying to using that much easier! We also provide a 14-day free trial which would help you understand AtomChat and its uses better! So that you are completely sold and convinced about the product before purchasing it!

Experience.com

experience.com

Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation.

SiteVibes

sitevibes.com

SiteVibes is a Shopper Experience Platform, enabling ecommerce retailers to dynamically engage with shoppers. Ecommerce retailers can use SiteVibes to collect authentic product reviews, create a loyalty program, make user-generated content from Instagram shoppable, show social proof messaging, and display real-time trending products with one easy-to-use interface. The platform also provides ecommerce and merchandisers with actionable analytics and a versatile toolset.

Annex Cloud

annexcloud.com

Annex Cloud’s comprehensive, agile and scalable Loyalty Experience Platform™ empowers global enterprises to capture and act on zero- and first-party data to seamlessly engage, recognize, reward and add value across the entire customer journey—from awareness to purchase to retention, loyalty and advocacy. More than 125 integrations with market-leading technologies enable consistent, personalized, omnichannel experiences. Discover more at www.annexcloud.com.

Orbiit

orbiit.ai

Orbiit is an AI-powered matchmaking SaaS platform powering curated introductions at scale. Organizations can seamlessly invite audiences of choice to opt-into regular, personalized 1:1 or peer group connections and Orbiit handles all communication, matching, scheduling, feedback collection and analytics. Leading companies and communities (e.g. Atlassian, First Round Capital, Medical Alley Association, etc) using Orbiit report 87 NPS, tangible outcomes for the participants and strong ROI on these connections.

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

FullSession

fullsession.io

FullSession helps companies understand how their customers interact with their website through a comprehensive digital experience platform. We provide you with the necessary tools to identify user friction points, drop outs, and see insights behind every user interaction with your website. FullSession provides a session replay solution and interactive heatmaps to understand digital interaction along with customer feedback targeted widgets to eliminate the guess work; helping our customers to achieve the perfect digital experience.

Mousestats

mousestats.com

Record and watch your website visitors video + website heatmaps + form analytics + surveys

Reactflow

reactflow.com

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

360dialog

360dialog.com

360dialog is an official business solution provider (BSP) of the WhatsApp Business API. The 360dialog WhatsApp API is very lightweight and needs no proprietary documentation, you can use the original documentation WhatsApp is providing. Around the WhatsApp API, 360dialog is providing a lot of enterprise services.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Flaminjoy

flaminjoy.com

ProductLead is a SaaS tool that empowers influencers, brands and publishers to generate sales from their content.