Page 25 - Top Verint Alternatives

Convirza

convirza.com

Convirza is the first enterprise call tracking and call optimization platform. To address the growing demand for intelligence from phone interactions we combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and customer experience while increasing revenue. We serve leading national and international brands in automotive, healthcare, hospitality, home and financial services. Designed for businesses of all sizes, media/publishing agencies, call centers, and more, we provide call recording and data solutions which helps you to track and analyze calls to understand caller intent and behavior. The company recently released a ground-breaking call marketing optimization platform from its headquarters in Silicon Slopes, Utah.

Enthu.ai

enthu.ai

Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and training. Suited for both revenue and support functions, Enthu.AI helps optimize agent performance resulting in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding and agent training & coaching time, ultimately impacting revenue. For further information, visit https://enthu.ai

Successeve

successeve.com

Successeve is a cloud-based Customer Intelligence Platform. Our series of products provide actionable scores and analytics at each stage of the customer journey to facilitate the efforts of the sales, marketing and customer success teams. Our goal is to help companies increase their growth by converting, retaining and expanding more customers. The Successeve products are propelled by three core engines: the centralization of data, the scores, and the automated actions.

Hubtype

hubtype.com

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.

CallPage

callpage.io

CallPage is a widget on your website which helps your website visitor connect with you via free call within 28 seconds. The CallPage widget lets you call your website visitors and helps you gain an additional 30-125% more leads. With CallPage you can easily: - Increase in the number of quality leads - Lower cost of customer acquisition - Improve conversion rate - Improve customer experience

Joonbot

joonbot.com

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Automate customer resolutions

BoostUp.ai

boostup.ai

BoostUp.ai is the RevOps Command Center powered by the first and only RevBI engine. It accelerates the delivery of your most critical revenue insights and simplifies the adoption of revenue processes. With RevBI, BoostUp gives RevOps full control over revenue data so they can align teams and hold them accountable with irrefutable insights. The platform includes 3 modules – RevBI Advanced Analytics, Deal Review and Management, and Forecast Intelligence and Management – and is built on an embedded warehouse that pre-connects sales activity, CRM and 3rd party data, converting it into near-instant insights with out-of-the-box visualizations. The flexibility of the platform and the ease of creating custom metrics make adoption seamless, increase predictability and forecast accuracy, and give RevOps teams the power to proactively improve revenue performance. BoostUp.ai is a Forrester High Performer & G2 RevOps & Intelligence Leader. Leading companies including TripActions, Lucid, Sisense, Branch, ContentSquare, Windstream, Degreed and Udemy trust BoostUp.ai to drive predictable revenue and growth.

ClientSuccess

clientsuccess.com

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. ClientSuccess is more than a reporting tool that users reference once or twice a week. We're a true customer management platform, providing a powerful solution for the front-line customer success managers and actionable insights for Executives.

Snapforce CRM

snapforce.com

Snapforce CRM is a software for small and mid sized business that provides Telephony fucntionality, and the only CRM on the market that provides a Virtual PBX Phone System as a standard module for all new customers.

Survicate

survicate.com

Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.

Buzzmonitor

buzzmonitor.com.br

Buzzmonitor is the most complete and flexible platform for social media management and multichannel service for any size company.

WEVO

wevo.ai

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.

Insight7

insight7.io

Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

Taggbox

taggbox.com

Taggbox is the best UGC platform that helps marketers to increase user engagement, build trust, and grow conversions with solutions to discover curate and display user-generated content across all marketing touchpoints. It empowers marketing strategies with brand advocacy & social interactions among users & the brand.

NewsWhip Analytics

newswhip.com

NewsWhip is a predictive media insights platform that helps comms and insights professionals to proactively monitor and defend their brand’s reputation. We track web coverage and all the major social networks in real-time, helping you quantify cross-platform coverage and forecast the impact it will have on your brand. We work with comms and insights teams at the frontline of reputation management and give them the context they need to make the best decisions when managing live events, monitoring the news ecosystem, or keeping stakeholders informed across the business. NewsWhip's unique ability to quantify and forecast the impact of any news story or social post is why we're trusted by global brands such as Google, Tinder, Deloitte, Nissan, Walmart and more.

NewsWhip Spike

newswhip.com

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.

Customer Thermometer

customerthermometer.com

Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.

Pecan

pecan.ai

Founded in 2018, Pecan is a predictive analytics platform that leverages its pioneering Predictive GenAI to remove barriers to AI adoption, making predictive modeling accessible to all data and business teams. Guided by generative AI, companies can obtain precise predictions across various business domains without the need for specialized personnel. Predictive GenAI enables rapid model definition and training, while automated processes accelerate AI implementation. With Pecan's fusion of predictive and generative AI, realizing the business impact of AI is now far faster and easier. Explore more at www.pecan.ai.

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

MikMak

mikmak.com

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies understand their consumers' online behavior, determine the best use of marketing dollars, and drive online sales.

Zipy.ai

zipy.ai

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

ClearFlask

clearflask.com

A better way to manage product feedback. Open-source Ideation Tool for Feedback, Roadmap and Announcements.

Elium

elium.com

Make company knowledge available and actionable at all times. Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate.

Frankli

frankli.io

Performance Management System & Engagement Platform for high performance organisations. Connect people to the company, strategy & to each other. Easily Integrated.

Questback

questback.com

Questback is a powerful person-based feedback platform that helps companies understand customers, engage employees and outperform markets. Questback is an online survey and feedback software company, headquartered in Oslo, Norway. The company offers online data collection and analysis solutions for Enterprise Feedback Management, including market research, customer satisfaction and loyalty, product and concept testing, employee evaluations, people analytics and online feedback. Questback serves enterprises in more than 50 countries, with thousands of customers across the globe, and works with over one-third of the companies on the Forbes top 100 list.

Impraise

impraise.com

Grow your people with a beautiful all-in-one performance management platform designed for HR and Managers to build high performing teams through alignment, performance and development. Create alignment with Goals or OKRs, while automating appraisals, supporting Real-time Feedback and 1:1s for performance. Ask for feedback and Personal goals then help support development. Report on your impact using Engagement Surveys and in-depth HR analytics, with full onboarding and customer support included to make sure your implementation is a success.

Primalogik

primalogik.com

Primalogik is an online, easy-to-use, flexible and affordable Performance Management service that you can customize to your needs. You can combine the different modules in the platform to automate the different processes: • 360-degree feedback • Performance appraisals • Goal tracking • Instant feedback and recognition • Employee satisfaction/engagement surveys • Manager's Journal • and everything conveniently integrated in one tool. Primalogik provides a powerful tool for HR professionals and managers to gather valuable information about employees, with tools like benchmarking and blindspot detection. With little initial configuration, the system is available to be used by hundreds and thousands of users with no special training necessary.

AssessTEAM

assessteam.com

AssessTEAM is a popular cloud-based employee performance management software that helps organizations evaluate employee performance in an easy, fun, and effective form—over 2 million evaluations have been processed on the platform! Supporting every evaluation methodology from traditional supervisory review, Goal setting, 360-degree, anniversary day evaluations, continuous feedback, customer satisfaction feedback, project performance evaluation, and many more. AssessTEAM is a versatile tool for any small and medium sized business to quickly roll out a performance management system without getting into a long-term contract. Our large library of professionally curated evaluation templates makes us an excellent choice for companies that need help in formatting employee job responsibilities. HR professionals and business owners love our KPI library, which saves them weeks of work. Our offering is a simple, effective, and easy-to-administer performance management process that any business can roll out in days. We closely integrate with Google Workspace and Microsoft 365 to enable single sign-on and team sync. AssessTEAM was built to encourage employee engagement, mentoring, and productivity reporting, all in a single suite billed monthly at $3 per person. No contracts, ever!