TruRating

TruRating

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Website: trurating.com

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TruRating is a versatile, multi-channel solution designed to engage customers effectively. Its core functionality involves asking a single question at checkout, providing businesses with valuable insights into customer satisfaction. This approach allows for the collection of real-time feedback, which can be crucial for understanding customer preferences and improving overall service quality.

The app's simplicity and ease of use make it an efficient tool for businesses seeking to enhance their customer interaction strategies. By integrating TruRating into their checkout processes, companies can gather actionable data that helps inform strategic decisions and improve customer experiences. This feedback mechanism supports businesses in maintaining high standards of service and continually adapting to customer needs.

TruRating's capabilities align with the broader goals of customer engagement and satisfaction analysis, making it a useful tool for businesses looking to refine their customer interaction strategies and improve service quality through data-driven insights.

TruRating is a revolutionary solution that quickly connects businesses to the once silent majority. It ties customer feedback to transaction and basket data by gathering ratings at the point of payment. The power of one question generates industry- leading response rates (88% in-store, 59% online) giving merchants real-time access to actionable insights tied to financial performance.

Website: trurating.com

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