NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Rupert
Rupert is a no-code tool that provides predictive account-level signals for GTM teams, enabling data-driven playbooks for lead engagement and customer management.
Upland Rant & Rave
Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
UserVoice
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
Featurebase
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Comments Analytics
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
Intelo.ai
Intelo.ai provides AI agents for Customer Success, Sales, and Planning, integrating with CRMs to generate insights, automate workflows, and enhance efficiency across industries.
Velaris
Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.
Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Wattson Health
Wattson Health app streamlines pharmacy operations, allowing for fast, error-free prescription filling by integrating with existing pharmacy systems.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Talkadot
Talkadot helps professional speakers engage audiences, collect feedback, and generate leads to improve presentations and grow their careers.
Chargebee
Chargebee is a subscription billing and revenue management platform that automates recurring billing, subscription management, and analytics for businesses.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Staircase AI
Staircase AI analyzes customer interactions to provide insights on health, sentiment, and engagement, helping companies enhance relationships and reduce churn.
Intouch Insight
Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.