Page 7 - Top CallerDesk Alternatives

AuditCall

auditcall.com

AuditCall is eminent for delivering exceptional call analytics solutions for businesses across the world. It provides detailed insights into every aspect that makes your phone ring. Phone Call Tracking, Recording, Analytics, and more to let you drive utmost revenue and get delighted clientele. AuditCall is a product known for its innovative cloud unified communications and collaboration solutions. Headquartered in the United States, AuditCall provides businesses and industries with more advanced and secure ways to connect to their clients, to their employees, boost workforce productivity, and strengthen customer relationships with its intuitive software - AuditCall. It assists corporates in making more informed decisions on how to allocate the marketing spend by optimizing ROI for ads and keywords that turn in the most calls. It is equipped with intriguing features that enable data-driven marketers to optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. AuditCall not only gives you visibility into the campaigns that are driving your calls but provides a full picture of the outcome of every call. The result? You can make smarter campaign optimization decisions to drive more revenue-generating calls and more efficient campaigns.

Revenue.io

revenue.io

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.

Toonimo

toonimo.com

User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...

Futr

futr.ai

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

ContactWise

contactwise.io

CRM - contact, constituent, or customer relationship management, is a application that stretches across industries and verticals ranging from state and local government to sales organizations to higher education institutions. ContactWise is an innovative cloud-based contact center platform with advanced data driven routing engine to help companies to improve their sales, customer satisfaction and retention.

OneHash

onehash.ai

OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.

HelpJuice

helpjuice.com

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

Brainfish

brainfi.sh

Brainfish is an AI-powered help center and content platform designed to enhance customer experience. Its primary function is to provide instant answers to customer questions, serving as an automated self-service interface. This AI tool is designed to learn your content, enabling it to deliver accurate and personalized responses to customer queries. The aim is to reduce ticket volumes, improving overall customer satisfaction. In addition, Brainfish offers real-time translation capabilities, serving global customers in their native language by translating your content to suit their language preferences. One of the compelling features of Brainfish is its functionality that provides insights into customer concerns in real time, assisting customer experience teams enhance the efficacy of the content in their knowledgebase. Furthermore, Brainfish enables the majority of customers to self-serve, reducing the need for extensive customer service interactions. The platform is designed for seamless integration with various human-support software such as Zendesk, Intercom, Salesforce and others, ensuring an improved and efficient customer service experience.

WalkMe US

walkme.com

WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.

Wannadocs

wannadocs.com

Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!

UJET

ujet.cx

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Whistlehub

whistlehub.com

Whistlehub helps organizations prevent issues like fraud, bullying, and harassment. Whistlehub is a complementary risk management tool that focuses on anonymous communication and flexible inboxes, that help organizations identify and investigate issues faster. Whistlehub is a modern whistleblowing system for organizations using Google and Microsoft for work. Whistlehub is part of Microsoft for Startups Founders Hub.

Teloz

teloz.com

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Experience the cutting-edge capabilities of Teloz as it transforms customer service through its innovative AI algorithms and advanced analytics. Elevate your contact center operations to new heights with Teloz, where technology meets excellence.

Reecall

reecall.com

AI productivity tools to manage incoming requests. The excellence of an infinite customer center. Answer 100% of the inbound calls, 24x7. We automate up to 60% of the requests during the phone call. Multiply your team productivity & focus on advising your customers and save time on request processing. Experience customer success from the first week. Manage your Contact Center ROI and activate the right levers to reach Excellence. This is the right call!

PromptVoice

promptvoice.com

PromptVoice provides an innovative, award winning cloud-hosted white-label audio streaming and recording solution that enables MSPs and telecoms resellers to sell high-margin, professionally voiced audio recordings as part of their telephony and UC propositions. With the move to cloud-based telephony, PromptVoice saw the need to completely re-invent the way prompts, in-queue and on-hold audio are delivered into a channel first proposition. PromptVoice Portal is specifically designed to enable resellers to scoop up the margin they’ve previously had to leave behind. This highly disruptive solution offers outstanding functionality, with straight-forward processes and simple pricing, all delivered through a secure, white-label portal that’s fully owned by the reseller, but operated by the end user. Manufacturing service providers (MSPs) of UCaaS and CCaaS platforms can embed PromptVoice as an integral part of their proposition, adding valuable functionality and additional margin whilst differentiating their platform, and reducing customer churn. Integration using APIs and SSO is simple and fast and helps service providers deliver professionally recorded prompts, in-queue and on hold audio, in a way that's profitable for themselves and their partners.

plan.com

Connect your business, customers, and suppliers with our my.plan platform. Operates across mobile devices and multiple networks for ultimate connectivity. plan.com stands as the UK's leading business communications provider, committed to connecting teams, customers, and suppliers through its award-winning software solutions and network partnerships. plan.com has been revolutionising the mobile industry with its technology-led approach to business communications for over a decade. plan.com has set the industry standard for business communications with my.plan, the ultimate connectivity platform. Trusted by customers and partners, my.plan is the only tool businesses need to comprehensively manage their mobile connectivity in one, easy to use platform.

Parlance

parlancecorp.com

The voice is a powerful tool. Parlance believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. Parlance uses conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. Parlance enables your customers to speak naturally and connect quickly when they call on the phone. Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee its success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.

menetalk

menetalk.com

Menetalk's cloud-based business phone system. Initiate your first calls in minutes, allowing your teams to communicate effectively from any location.

Jet Interactive

jetinteractive.com.au

Jet provides businesses with all of the tools to make business phones work better for you. Utilise Jet's mobile and desktop softphone apps to manage calls from anywhere, or set up desk phones for a more permanent work station. Jet's system has been designed from the ground up to make it easy to keep taking phone calls from wherever you're working. Change, modify and improve your caller experience with the click of a mouse using Jet's drag and drop callflow builder. Whether you want to direct callers to more appropriate departments, reduce call volume for enquiries that can be handled online, reduce handle time or any other improvement to your system. It can all be done with no IT, No degrees, No consultants. Report on what matters, with Jet's best in class reporting you can view all call activity. From the marketing campaigns or keyword that led to a call, through to the agent that answered, handle time, IVR input and result of calls

interface.ai

interface.ai is a leading provider of agentic AI solutions, specializing in serving community banks and credit unions. Its AI platform delivers a seamless, unified experience across voice, digital, and employee-assisted channels, all powered by a single AI brain that continuously learns and operates autonomously. Committed to driving automation, ensuring compliance, and enhancing customer satisfaction, interface.ai offers pre-trained AI solutions that are easy to integrate, scale, and manage. Trusted by hundreds of financial institutions, interface.ai is dedicated to helping them achieve their business goals while empowering their customers to achieve financial wellness through agentic AI.

Hoiio

hoiio.com

Six years ago, Hoiio was founded with a mission to simplify the way they communicate. Today, they create cloud communications technology that is agile and alive to the changing needs of businesses. By simplifying complex systems into elegant applications hosted on the cloud; they want to change the way business owners and professionals set up your business communication system. Built and designed for businesses, users get to enjoy maximum flexibility and control in the shortest amount of setup time. Hoiio also provides APIs for developers who wish to build apps with telephony capabilities.

HoduSoft

hodusoft.com

At HoduSoft, they are dedicated to revolutionizing business communication with their innovative solutions. As a leading provider of communication software, they empower businesses worldwide to enhance customer experiences, streamline operations, and drive growth. With their flagship products like HoduCC (Contact Center Software) and HoduPBX (IP PBX Software), they offer cutting-edge solutions tailored to meet the diverse needs of modern enterprises. Whether you're a small startup or a large corporation, they have the tools and expertise to transform your communication infrastructure. Their mission is simple: to help businesses thrive in the digital age by providing reliable, scalable, and feature-rich communication solutions. From advanced call center functionalities to seamless collaboration tools, they are here to support your business every step of the way.

Geomant

geomant.com

With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in solutions that improve efficiency, optimize the workforce, and strengthen contact center operations–and an AI-first approach. As part of Mtech, Mplus Group's advanced technology business unit, Geomant encapsulates cutting-edge AI technologies, such as AI Studio, LiveCoach, Insights, and much more. They are here to help businesses navigate the challenges of integrating and managing communication solutions within multiple systems and environments.

FoneBox

frontstage.cc

FrontStage brings the flexibility of unified management of all communication channels of your Omni-Chanel communication strategy in the emerging digital era. With a single platform, you will replace the existing heterogeneous environment of various single-purpose applications. We will individually connect it to all key corporate information systems and thus completely merge with your business processes and procedures. If you are missing some specific applications or processes, we will supplement them as a customer module developed to order, so that no link is missing in the overall communication strategy and business procedures. By using advanced technologies, artificial intelligence and machine learning, we will automate repetitive procedures and increase the quality of care provided. FrontStage will not only play a role in customer support, but will also bring you invaluable data about your customers' interactions and requirements. The new generation of FrontStage will increase the loyalty of your customers, increase your knowledge of their behavior and at the same time dramatically reduce your operating costs.

Fonada

fonada.com

Fonada offers end-to-end customer engagement broadcasting solutions for businesses. It helps organizations send promotional offers, alerts, updates, and more through Automated calls and SMS. Fonada was founded in 2018 with a mission to help startups reach millions of customers and become a household name. It was founded by Mr. Nitish Gopalani and Sumit Mohan Saxena. Since its inception, it has come a long way and helped over 200 businesses innovate, boost brand image, and enhance ROI through strategic insights by staying ahead of the market.

Edify

edify.cx

Edify is a one-window, global communications platform with the tools to connect every person, system, and channel inside and outside an organization. It unites contact center (CCaaS), unified communications (UCaaS), and APIs with every channel, powered by AI, in one cloud-native no-code package. Edify's mission is to activate the collective power of business users & developers to create experiences employees & customers love.

Dexem

dexem.com

French SaaS software publisher, Dexem helps companies modernize their call management and create lasting links with their customers by telephone. With Dexem: - Analyze the origin of your calls (campaigns, media, traffic sources) and optimize your marketing investments using Call Tracking. - Automate the qualification and routing of your incoming calls using the Interactive Voice Server (IVR). - Manage your teams' incoming and outgoing calls and improve their efficiency with Call Manager. More than 500 companies trust us. Like them, modernize your call management with Dexem!

Courtesy Connection

courtesyconnection.com

Courtesy Connection is the most effective, easiest to use, and cost-effective answering service software on the market. Say goodbye to legacy paging solutions and say hello to customer service made simple. Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a customizable missed call forwarding phone tree, real-time call routing, voicemail transcription, voicemail translation, portfolio reporting, mobile apps, and much more.

Comstice

comstice.com

Comstice, Inc. is an established (20+ years) player in the customer interaction / contact center domain, offering agent webphone, reporting, and wallboard solutions that are straightforward to deploy and easy to interact with for agents, supervisors, managers and business stakeholders. Comstice solutions support Avaya, Cisco and Amazon Connect contact center technologies, and have been deployed globally across a range of industries that include local and national government departments, manufacturing and automotive industry, banking, finance and healthcare. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. With offices in London and the US, Comstice provides services and support across the world.