Aheeva je softvér na riadenie contact centier: smerovanie príchozích/odchádzajúcich hovorov, rôzne režimy dialingu, nahrávanie a monitoring audio/video, správa personálu a reporty.
Vylepšite vaše skúsenosti s desktopovou aplikáciou pre Aheeva na WebCatalog Desktop pre Mac, Windows.
Spúšťajte aplikácie v oknách bez vyrušovania s mnohými vylepšeniami.
Spravujte a prepínajte medzi viacerými účtami a aplikáciami jednoducho bez prepínania prehliadačov.
Created in 2000, Aheeva is specialized in products and services within superior technological solutions for contact centers.
The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management...
These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
With AheevaCCS, you have the possibility to increase your contact center's return on investment, regardless of its size, to achieve a superior customer service, and to gain higher profitability.
Upozornenie: WebCatalog nie je nijako prepojený, spojený, autorizovaný, schválený alebo oficiálne spojený s Aheeva. Všetky názvy produktov, logá a značky sú majetkom svojich príslušných vlastníkov.
