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Aheeva

Aheeva

Aheeva je softvér na riadenie contact centier: smerovanie príchozích/odchádzajúcich hovorov, rôzne režimy dialingu, nahrávanie a monitoring audio/video, správa personálu a reporty.

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Created in 2000, Aheeva is specialized in products and services within superior technological solutions for contact centers.

The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management...

These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.

With AheevaCCS, you have the possibility to increase your contact center's return on investment, regardless of its size, to achieve a superior customer service, and to gain higher profitability.

Upozornenie: WebCatalog nie je pridružený k spoločnosti Aheeva, nie je s ňou spojený, autorizovaný ani schválený spoločnosťou Aheeva a nemá s ňou žiadne oficiálne prepojenie. Všetky názvy produktov, logá a značky sú majetkom ich príslušných vlastníkov.

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