Document360

Document360 is an AI-Powered Knowledge Base platform for creating knowledge bases, technical documentation, API documentation, user manuals, SOPs, wikis, and more. With an intuitive interface and powerful features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documentation. It stands out from competitors with unique functionalities. It is SOC 2 Type 2 certified, offers private hosting, and enables seamless third-party integration. Here’s what Document360 offers in terms of functionality: Dashboard: Our centralized hub presents a visually appealing and intuitively designed dashboard, offering a comprehensive overview of crucial information. It's the nerve center for a more seamless and insightful experience. Intuitive Block Editor: The new block editor is a highlight, streamlining the content creation process. With the addition of an inline comment feature, collaboration becomes real-time and effortless, fostering a more dynamic editing and review process. Customization Centralized Hub: Empowering users with unprecedented control, the customization hub allows for the fine-tuning of documentation aesthetics. Teams can effortlessly customize layouts, color schemes, fonts, and branding elements to align documentation seamlessly with their brand identity. Advanced Analytics: The analytics feature takes a leap forward, offering real-time insights into user behavior, content effectiveness, and engagement patterns. It transforms raw data into meaningful information, facilitating data-driven decision-making. Instant Sync Integrations: The introduction of instant sync ensures a seamless and real-time data flow between Document360 and various third-party tools and services. Now, Document360 seamlessly integrates with Zendesk Federated Search and GitHub, enhancing collaboration and workflow efficiency. Markdown text editor You don't have to be a developer to pick up the basics. Simple Markdown editor allows you to style a text document using typical formatting techniques including headings, emphasis, lists, images, and links. Category Manager You can create a well-structured hierarchy of all your knowledge base content, up to 6 sub-categories. Making it easy for users to find and digest information Roles and Permissions To keep your knowledge base secure, Document360 allows you to apply restrictions on who can access what, you can add authenticated team members to contribute to a particular project. Private Hosting Gain access to fully isolated environments in order to have greater power and control over your hosting environment for the best performance. Versioning Rollback and versioning advanced features allow you to see the change history for each piece within your knowledge base. Backup and restore Document360 automatically backs up your projects every day. However, you can manually back up your project at any point in time. Also, you can restore the entire project or a part of your knowledge base to the previous state from the available backup. You can also integrate your knowledge base with your other tools that you love to create multi-channel support for end-users. API Documentation Users can import their OpenAPI specifications and have documentation generated automatically as a result of this. Document360 is the market leader in innovation in the generative AI Knowledge base category and serves various industries from 30+ countries for building their knowledge base. Our clients include VMware, McDonald's Daikin, & more.