LiveAgent
liveagent.com
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.
Markate
markate.com
Markate.com: Powerful CRM, Job Management, and Marketing Automation tools for Home Services Providers The Markate app is ideal for every service business that looks for an affordable, mobile-ready, easy-to-use, end-to-end management solution. Learn how Markate helps your business. * Your Business, Your Way with Markate Markate partners with you, working together to achieve your business goals. * Streamline Your Operations for Efficiency Designed to reduce paperwork, automate processes, and free up your time. * Affordable, Flexible Solutions to Fit Your Needs Built to empower small businesses, helping them operate more efficiently while minimizing expenses. * Maximize Time, Resources, and Profits It’s here to simplify your operations so you can focus on what truly drives your business forward. * Keep Customers for Life Equipped with marketing tools designed to increase customer retention, which is a crucial aspect of your successful business.
IngestAI
ingestai.io
IngestAI is a platform that makes it easy for any business to leverage powerful AI models like GPT, Cohere, BARD and more. It allows you to quickly build AI-powered tools and solutions tailored to your business needs. Some key things to know about IngestAI: * Founded to make AI more accessible after seeing demand in Ukraine when OpenAI access was limited * 37,000+ users have built nearly 30,000 custom AI apps for various purposes * Focus on speed, scale and cost savings compared to in-house AI development * Diverse ecosystem integrates leading tech platforms and services for best-in-class experience IngestAI works by providing the essential components needed to create AI solutions: * AI Models - Access top models like GPT, Cohere, BARD and more * Vector Database - Store and organize data to train models * UI Tools - Build custom interfaces for your AI tools * API - Integrate and connect your AI solutions into other apps * Pre-Built Apps - Start with customizable templates for common needs You can mix and match these components to quickly build AI apps tailored to your business. No advanced technical skills needed! IngestAI offers many features and benefits, including: * Quickly build AI chatbots, workflow automation tools, and more. * Keep data private and secure on your own environment. * 3x faster time-to-market than in-house AI development. * Save up to 70% on costs compared to in-house. * Scale AI capabilities across departments and use cases. * Pre-built customizable app templates for common needs. * Easy to use even for non-technical users. * Integrates with other platforms and services
Infraspeak
infraspeak.com
Infraspeak is an Intelligent Maintenance Management Platform (IMMP), created to provide facilities management and maintenance teams with unmatched control over their operations, 100% compliance with regulations and SLAs, and boosted team productivity. Infraspeak leverages AI to automate tasks, offer intelligent insights, time-saving predictions, and valuable suggestions, across Preventive Maintenance • Work Order Management • Maintenance Management Automation • Asset Management • Compliance & Inspection Management • Analytics & Reporting • Contractor & Vendor Management • Procurement Management • Inventory Management • Field Service Management • and more! With mobile-first, user-friendly interfaces, hundreds of seamless integrations, and a commitment to continuous improvement, Infraspeak gives FM and maintenance teams one centralised place to manage preventive and reactive maintenance, assets, compliance, inventory, and more! 🎯 Cut MTTR by up to 83% 🎯 Reduce costs by 3.2x 🎯 Increase SLA compliance by up to 91% 🎯 Prolong the lifespan of your critical assets. Founded in 2015, Infraspeak is trusted by 40,000+ users from industry leaders like Siemens, Veolia, Sandvik, Mitsubishi Electrical, Engie and Primark, to manage over 1 million assets daily.
ServiceMinder
serviceminder.io
ServiceMinder is the platform for managing and operating home services brands, from the location level all the way up to the brand. Full integrations with all your lead generation sources including call centers, complete CRM with scheduling and dispatch, proposals, invoices and email marketing, online and field payment support, direct QBO support, drip marketing automation tools, integrated texting and more. This app is primarily for use by your field service and sales team.
Jandi
jandi.com
JANDI is a group-oriented messaging platform for the workplace, helping teams stay connected and work better together. Teams can set up topic-based group chats, share and comment on files, convert messages into a to-do list, launch a poll or start a video conference. With over 2 million registered users worldwide, JANDI is the leading enterprise communication app, enabling teams to effectively communicate and collaborate together.
Textellent
textellent.com
Textellents robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs. Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI. In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension).
FollowersAnalysis
followersanalysis.com
FollowersAnalysis is a Twitter analytics tool which fetches tweets, followers and following data of any public Twitter account, analyse that data and provide very intuitive analytics.
GetSocial
getsocial.io
GetSocial is a content analytics platform that helps marketers measure, promote and amplify their best content. GetSocial works with over 150.000 websites around the world and have stellar customers such as Adobe, Sky, and WWF. GetSocial developed the Four A's of Social Framework <> ACTIVATE * GetSocial tracks 100% of your website's social activity. * GetSocial uncover Dark Social & Private Messaging Traffic. ✭ ANALYZE * GetSocial analyzes every social interaction on your site * GetSocial scores each of your content stories for virality * GetSocial detects your most viral content <> AUTOMATE * GetSocial provides you with automated viral content alerts * GetSocial helps you publish the right story, at the right channel, at the right moment to maximize reach <> ATTRIBUTE * GetSocial gives you insights-based feedback to help you promote your best content
Circuit for Teams
getcircuit.com
Circuit for Teams is a sophisticated route mapping solution that's SO SIMPLE to use. Real-time route management and optimization help you solve problems as they occur, saving your business time and money. With Circuit's easy-to-use software and intuitive app, you can create your first route and start your team using Circuit the same day! New features are released regularly. Scalable pricing that flexes to fit your business. 500m+ packages delivered using Circuit each year.
Steeple
steeple.com
Steeple is the internal communication tool designed for everyone, even the least connected employees. We digitize the bulletin board by replacing it with large interactive touch screens that make communication visual and interactive for everyone. Reach 100% of your employees, whether they are in the office, in the store or in the factory by modernizing your internal communication with the mobile app, the web and the touch screen.
Dataminr
dataminr.com
Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Dataminr's leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Dataminr's real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.
SAAS First
saasfirst.com
SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.
Tars
hellotars.com
Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot or Conversational Landing Page, visitors are greeted with an automated chatbot that starts a more human-like conversation on text, gives them only the relevant information about your product/service, and asks them for their contact information at the right time. With this approach users don't get overwhelmed by all the information listed on a typical static landing page and they are focused on having one conversation with the chatbot. This increases the chances of the user giving their information and turning it into a lead for you. Trusted by 500+ global brands like Vodafone, American Express, Bosch, University of California, Adobe, Daimler, and more. Tars hosts the biggest chatbot template library in the world with more than 950+ chatbot templates across industries and use cases.
SocialDog
social-dog.net
SocialDog is an all-In-one Twitter marketing service allowing businesses and individuals to manage their Twitter accounts smartly and efficiently. Features such as account operation management, follower management, engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog is Awarded "IT Review Grid Award Leader" for 7 consecutive years and recognized as a smart and efficient Twitter management tool with over 1 million users around the world.
Transporeon
transporeon.com
Transporeon lives, breathes, and dreams transportation and logistics. Our Transportation Management Platform powers the most experienced network of shippers, forwarders, carriers, retailers and load recipients in the world. With our Application Hubs you can digitalise your end-to-end transportation management processes — from procurement to settlement — and everything in between. Join the most comprehensive logistics network with 1,300+ connected shippers, 145,000+ carriers, and 100+ retailers.
Gleen AI
gleen.ai
At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Pleasanton, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Siemens, Accenture, and McKinsey & Company.
Track-POD
track-pod.com
Track-POD is a single-dashboard solution for all of your last-mile logistics challenges. 1. Optimize thousands of dropoffs and pickups at once. Use our drag-and-drop route planner to optimize unlimited drops by time, distance, or expense. Compare route costs and choose the most cost-efficient strategy every time. 2. Generate shipping labels. Track-POD will generate shipping labels for your orders and items. Print labels and have your couriers confirm loading and delivery with our free barcode scanner app. 3. Eliminate calls and paperwork. Notify customers of upcoming deliveries, collections, or field services using SMS or email notifications. By sharing a live tracking link with a dynamic ETA, you eliminate every call on the status of orders. 4. Customize ePOD PDF We offer a customizable Proof of Delivery template with any subscription plan. Use unlimited custom fields to include all information you require, and share ePOD PDFs with customers. 5. Deliver in full, on time Track-POD driver app supports partial delivery, overdelivery, and customizable reasons for rejections to account for every B2C and B2B logistics scenario. You can even use Cash on Delivery (COD) to offer more payment options to customers. 6. Access 2 years of analytics Track-POD comes with an analytics dashboard that stores 2 years of performance insights. Check driver stats, compare planned vs actual time and distance, and download our built-in reports to analyze cost savings.
Support Guy
supportguy.co
SupportGuy.co is a platform dedicated to providing assistance and guidance on a variety of topics. Whether you're facing technical issues with your devices, seeking advice on personal matters, or looking for professional help in a specific field, SupportGuy.co offers a range of resources to support you. From troubleshooting guides and tutorials to personalized consultations with experts, the platform aims to address your concerns and help you find solutions effectively. With its user-friendly interface and community-driven approach, SupportGuy.co strives to empower individuals to overcome challenges and make informed decisions. Whether you're a tech enthusiast, a problem-solver, or someone in need of assistance, SupportGuy.co is here to support you every step of the way.
Zingtree
zingtree.com
Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes
Audiense
audiense.com
Everything you need to understand audiences & get better marketing results, social media results, influencer results, media strategies, growth strategies or return on ad spend. Put consumer segmentation and cultural insights at the centre of your strategy and give your teams the ability to understand audiences like never before. Know what inspires your audience, moves them, and influences them.
Clickatell
clickatell.com
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.
BlinQ
blinq.com.au
Perfect tool for creating on-site accurate quotations for window furnishing. BlinQ – Cloud based business process management software for window furnishing & flooring industry. Transform your sales team with a powerful and intuitive software that accelerates sales by giving your sales people the tools they need to sell more efficiently.
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.
Field Agent
fieldagent.net
The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.
MyOperator
myoperator.com
MyOperator is India's leading cloud communication provider, catering to 10,000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like Corporate line, 360-degree Campaign Management, Office IVR, call analytics, cloud call centre, SMS + WhatsApp campaigns and CRM integration, MyOperator empowers your team to convert every call or interaction into a business opportunity. Why MyOperator? MyOperator is a trusted cloud telephony provider for over 10,000 brands, from large enterprises to SMBs, including Apollo, Dominos, and Razorpay. With a rating of 4.5 on Google, it has also been recognized as a 'champion' in the cloud telephony leadership matrix by SoftwareSuggest and Compare Camp Rising Star Award. Top Products & Features of MyOperator 1. Corporate Line MyOperator Corporate Line streamlines remote team connectivity with a dialler app and virtual numbers for each team member, eliminating the need for corporate SIM cards. With features like call recordings, WhatsApp and CRM integration, and a smart virtual business number, it simplifies communication management and boosts team productivity. 2. Cloud Contact Center MyOperator's Cloud Contact Center is a cloud-based platform that manages customer interactions across multiple channels, with features like WhatsApp Business API, real-time analytics, and AI-powered speech analysis, ensuring business continuity with IVR and VOIP capabilities and CRM integration. 3. Office IVR MyOperator's Office IVR is a cloud-based automated phone system that improves call management for businesses with features like personalised welcome messages, call routing options and follow-up capabilities. It reduces the need for manual transfers, directs calls to the appropriate department or agent and sends automated messages with relevant information to callers. 4.Campaign Management MyOperator's campaign management suite with Voice and WhatsApp is an integrated platform that assists enterprises in executing marketing initiatives, providing features such as campaign performance tracking, automated messaging and call blasting. This solution saves time and resources while enhancing customer data management with OTP alternatives and CRM integration 5. Multi-store Solution MyOperator's Multi-store Solution is a cloud-based platform that streamlines communication between multiple locations, with features like contact routing, call recording, live panel monitoring, and real-time reporting for data analysis. This solution assists businesses in managing their stores and locations more efficiently. 6.VoIP MyOperator's VoIP service offers a comprehensive solution for businesses, including video conferences, call management, notifications, rejection of unauthorised calls, messaging, voice calls and voicemails, screening and recording, speed dial, auto-attendant, and VoIP caller ID. Organisations may streamline their communication operations with the addition of features like IVR, Do Not Disturb (DND), reporting, and call analytics. Additionally, MyOperator's web-calling activation provides better quality of service, and their mobile-first contact centre allows agents to place and receive calls while on the go, meeting the expectations of a hybrid and mobile-centric world. MyOperator call management app comes with permission-based multi-user login. For businesses who want to exercise full control over user rights and don’t want to hinder their and the employees’ work convenience even a tad, our permission-based Multi-User login allows you to do the needful. 1. Super admin: They have complete control of the mobile app and get access to all the reports, both agent and department wise. They can also change the role of other users of the mobile app and have full access to other user’s account. 2. Manager: These managers are the head of the department and have complete access to the user accounts of their department. They don’t have any access to the functionalities of the other departments. 3. Basic: The basic users have access to only their accounts and cannot check the activities of other users or departments.
Keyspider
keyspider.io
Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. The solution for websites to pave the way for better search experiences and improved conversions. It intends to redefine how customers navigate through customers' websites with a search-as-a-service that leaves no stone unturned. Increase relevance across mediums with tailored search.
Senter
senterhq.com
Senter is simple Review Management & SMS marketing software which connects to everyday applications. It's easy to set up, quick to integrate and simple to send powerful SMS marketing campaigns.
Threado AI
threado.com
Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.
Coachvox AI
coachvox.ai
Coachvox AI enables influential entrepreneurs, coaches and thought leaders to clone themselves using artificial intelligence. Complete our training program to create an AI version of you that can build familiarity with your audience, add value to your clients and generate leads. Your Coachvox AI can: * Turn website visitors into leads * Answer questions within a community * Provide 24/7 support to existing clients * Add a new, truly passive revenue stream
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