Page 7 - Top UJET Alternatives

Leadoo

leadoo.com

Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers

Deskpro

deskpro.com

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.

DialShree

webrtc.elisiontec.com

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

RingCX

ringcentral.com

RingCX combines cutting-edge RingSense™ AI, omnichannel contact center, and RingCentral RingEX, delivering a next-generation AI-powered solution with a disruptive combination of product, packaging, and pricing. It infuses AI before, during, and after each interaction with intelligent virtual agents, real-time coaching, automated quality management, and conversational intelligence for improved operational efficiency and boosts agent performance with a single pane of glass for all interactions across voice, video and 20+ digital channels. It is disruptively priced and packaged to provide low total cost of ownership and predictable monthly pricing. As customer needs change, RingCX helps businesses adapt quickly, future-proofing their CX investment.

Airtel Business

airtel.in

The B2B arm of Bharti Airtel, they are India's leading provider of secure and reliable connectivity, technology, and communications solutions. Their vast network spans across India, the US, Europe, Africa, the Middle East, Asia-Pacific, and SAARC, enabling them to serve businesses of all sizes and industries. They understand your unique needs—and so, they leverage their diverse portfolio to offer tailored solutions that help your business thrive. They are proud to be #1 in Connectivity, #1 in Cellular IoT, #1 in CPaaS, and among the top 3 in Data Centers. When you partner with then, you: * Transform your business digitally * Boost operational efficiency * Create delightful experiences for your customers * Unlock new revenue streams for your business * Enhance productivity and collaboration for your workforce With you on your journey to growth, innovation and limitless possibilities.

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

DialedIn

getdialedin.com

DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!

AVOXI

avoxi.com

AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.

ThriveDesk

thrivedesk.com

Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.

Bevatel

bevatel.com

The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.

OnCustomer

oncustomer.asia

OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.

NovoChat

novochat.co

NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.

Upsellit

us.upsellit.com

UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

Glassix

glassix.com

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

Enablex.ai

enablex.io

EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.

Chatspell

chatspell.co

Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer assistance, all from within Slack. Chatspell also enables powerful OpenAI GPT-3 integration that allows you to save time and money while responding to your visitors. Live Chat widget is fully-customizable. Track analytics to better understand your visitors needs. Features: - Direct Slack integration, respond to your visitors chats staying in Slack. - OpenAI GPT-3 integration - completes your responses to save your time. - Customization - change color, icon, branding of widget. - Analytics - understand what's going on. - Agents - add your teammates to respond faster - File uploading - sending invoices or other files? No problem! Give a try for Chatspell, starting 14-days trial. No credit card required.

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

Netcall

netcall.com

It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and front-line teams. Seamlessly connect systems, break down data barriers, and make processes work better and faster – all on your own timeline. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve.

GreenAds Global

greenadsglobal.com

GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Business API, RCS messaging,, cloud telephony, voice calls, and the WhatsApp Business Cloud API. We are proud to serve over five thousand customers across the Asia-Pacific, Africa, and the Middle East regions, simplifying consumer communication complexities and transforming them into effective tools for business growth. We started off as a bulk SMS aggregator, but we have since evolved into a comprehensive platform that integrates Google RCS, WhatsApp Business API, and Facebook/Instagram APIs. With the help of our AI chatbots and user-friendly omni-channel CPaaS UI, we have empowered over 3000 users to enhance their customer interactions. Our mission is to provide impactful business communication solutions that are fueled by innovation, determination, and a commitment to excellence. Google RCS Messaging Partner l WhatsApp Business API Provider I Omni Channel Messaging Company | Conversational messaging/Solutions | Chat Bots for popular Messaging Channels l Cpaas Provider

Voximplant Kit

voximplant.com

Voximplant Kit empowers businesses to improve customer experience. Offering an easy to use drag & drop interface and industry leading AI automation, Kit makes it simple to create an intelligent omnichannel cloud contact center. Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. * Smart IVR: Improve service with modern speech interaction technologies *Automated Call Campaigns: Handle hundreds of concurrent outbound and inbound calls * Trigger outbound calls: Initiate call reminders and alerts from event triggers * Harness the Power of AI: Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection

VoiceSpin

voicespin.com

VoiceSpin is a global cloud-based VoIP telephony provider offering call center solutions that enable businesses to effectively manage their inbound and outbound communications with prospects and customers through voice and SMS text messaging. Get international local numbers from 160+ countries and expand your global reach while improving your Call Answer Rates with local caller ID. Empower your sales team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-suited agents based on the probability of making a successful sale. Streamline your inbound call management with features like IVR, call routing, inbound call queues, and queue callbacks to deliver quick and efficient support and improve customer experience. Leverage real-time dashboards and advanced analytics to keep track of the most critical call center metrics and KPIs and make data-informed decisions. Review call recordings to uncover inefficiencies in your processes, assess agent performance, and identify agent knowledge gaps and training opportunities. Automate call quality monitoring with AI speech analytics. Prevent compliance issues with keyword spotting, real-time warnings, and call whispering. Schedule and run bulk SMS campaigns customized to specific audiences, scale your outreach efforts, and drive more customer engagement. Integrate your call center with 50+ leading CRM systems and business apps to automate agent workflows and provide agents with more context for delivering more personalized experiences.

Goldfish.ie

goldfish.ie

Goldfish is an Irish-owned cloud telecoms company that provides VoIP services to businesses across Ireland and abroad. Customers include large blue-chip companies, such as Dropbox, IDG Direct and the Sisk Group, to SMEs and start-ups such as Boxever. Goldfish helps businesses move their telecoms from traditional phone systems to The Cloud, which gives them access to host of new cloud-based features, as well as lower call costs. Goldfish was recently appointed as the Irish telecoms partner for Zoho CRM for it's Quvu Phonebridge integration. Quvu is Goldfish’s new ‘Software as a Service’ for companies that have staff handling high volumes of calls, such as in contact centres. Quvu sits alongside their VoIP services, giving their customers access to a more extensive set of features, such as real-time call data and the ability to use an intelligent dialer to boost call volumes. It also simplifies and streamlines the management of staff that handle either outbound or inbound calls, across multiple locations. It is currently used by companies with operations in Ireland, the U.K. and East Asia.

VirtualPBX

virtualpbx.com

VirtualPBX pioneered cloud based business phone systems and still has the most features, the highest reliability, and the best value. No matter the size of your company, you can have a corporate-class business phone system without the expense or hassle of buying and maintaining your own phone switch. And with VirtualPBX, you can use your own phones, or save even more with our business VoIP service. Within a few clicks and a couple of minutes, you can have a fully automated, cutting-edge VirtualPBX business phone system that gives you great features, 99.999% uptime, advanced call routing, simple administration, and US-based professional support. Plans start at $9.99/month.

Dialaxy

dialaxy.com

Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tablet, computer, or laptop. Dialaxy allows startups and businesses to buy instant local support numbers from USA and Canada. With their easy-to-use interface and robust backend architecture, any business can set up its call center within less than 2 minutes. Some Dialaxy features that will help your business in smooth functioning are: * Unlimited calls and messages within USA and Canada * Voicemail * Agent Groups * Advanced Analytics and Reports * Integrations * Call Recording and many more They at Dialaxy are working 24/7 to bring the best solutions for you & provide a stellar customer experience. Together, Let’s VOICE UP your Business.

Intermedia

intermedia.com

Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.

Knowlarity

knowlarity.com

Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.

Upcall

upcall.com

Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opportunities. At Upcall, they believe in the crowdsourcing economy, and that talking to each other on the phone still remains the most viable and efficient way to communicate in this digital world. By matching their client’s contacts with qualified agents, based on their location and expertize, they offer a perfect on-demand solution to increase awareness and revenues.

SharurAI

sharurai.com

SharurAI is a dynamic player in the AI application building arena, offering on-demand AI chatbot services that are transforming the way businesses engage with their customers. With a focus on cutting-edge AI technology, SharurAI specializes in crafting custom AI chatbots tailored to the unique needs of businesses across various industries. Our mission is to harness the power of artificial intelligence to enhance customer interactions, boost efficiency, and drive growth. We pride ourselves on our ability to create AI chatbots that seamlessly integrate into your existing systems and processes, delivering personalized and efficient customer support, sales assistance, and more. At SharurAI, we understand that every business is unique, and that's why we work closely with our clients to develop AI chatbots that align with their specific goals and objectives. Whether you're looking to streamline operations, improve customer satisfaction, or drive sales, our team of AI experts is here to bring your vision to life.