Although survey software, enterprise feedback management (EFM) software, and experience management software share similarities, they are distinct categories. EFM products are tailored for business use cases and offer specialized features like Net Promoter Score (NPS) calculation and CRM integrations, which are not typically found in basic survey software. Additionally, EFM tools provide more advanced built-in analysis capabilities, triggers, and post-feedback actions. Experience management software extends the core functionality of EFM by incorporating features that enable businesses to take closed-loop actions based on the feedback they receive.
Mailchimp
Mailchimp is a marketing platform for small businesses, offering tools for email campaigns, CRM, analytics, and social media advertising to help manage and grow customer relationships.
Coda
Coda is a cloud-based document editor that integrates documents, spreadsheets, and apps, enabling collaborative project management and real-time editing.
Mentimeter
Mentimeter is an audience engagement platform that enables interactive presentations through polls, quizzes, and real-time feedback, suitable for various settings.
JotForm
JotForm is a no-code platform for creating forms and automating workflows, supporting integrations and customizable templates for various business needs.
Personio
Personio is an HR software that helps manage employee lifecycle processes like recruitment, onboarding, payroll, and performance for small to medium-sized enterprises.
Tally
Tally is a free form builder that lets users create unlimited forms with various features like payments and logic, without requiring sign-up.
UserTesting
UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.
Typeform
Typeform is an interactive tool for creating forms, surveys, and quizzes that engage users and integrate data into workflows.
Qualtrics
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Constant Contact
Constant Contact provides email, social media, and event marketing tools for small businesses to manage digital marketing and customer engagement effectively.
Hotjar
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
Zoho Survey
Zoho Survey allows users to create customizable online surveys for collecting data on customer feedback, research, and more, integrating with various platforms.
SurveyMonkey
SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.
Visme
Visme is a design platform that enables users to create presentations, documents, reports, infographics, and forms, focusing on visual content and collaboration.
1000minds
1000minds is an online tool for decision-making and prioritization that uses structured evaluation methods to assess options and stakeholder preferences.
Doodle
Doodle is an online scheduling app that helps users coordinate meetings and appointments efficiently, with features for booking, reminders, and external integrations.
Spark Chart
Spark Chart is a survey software that allows users to create, customize, and analyze surveys, with expert support available 24/7.
SurveyLegend
SurveyLegend is an online survey tool that allows users to create customizable, mobile-friendly surveys easily, with real-time analytics and various question types.
TWIPLA
TWIPLA is a website analytics platform that provides insights into visitor behavior, traffic statistics, and user experience through features like heatmaps and session recordings.
forms.app
Forms.app is an online tool for creating, managing, and sharing customizable forms and surveys with response collection and analytics.
Key Survey
Key Survey is a customizable survey management tool for creating, distributing, and analyzing surveys across multiple channels, with robust analytics and secure data handling.
Forsta
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
User Interviews
User Interviews is a platform that facilitates user research through structured interviews, enabling organizations to gather insights and understand user needs.
SurveySparrow
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
QuestionPro
QuestionPro is an online survey software for creating, distributing, and analyzing surveys, polls, and quizzes, offering various templates and offline data collection.
Experience.com
Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.
AhaSlides
AhaSlides is an interactive presentation tool that enhances audience engagement with live polls, quizzes, and Q&A sessions for classrooms and events.
Textline
Textline is a secure business SMS platform that facilitates two-way communication, enabling better relationships and streamlined customer service for teams.
Polly
Polly is an engagement app for Slack and Teams that facilitates polls, surveys, and Q&A for teams to gather feedback and make decisions quickly.
Pollfish
Pollfish is an online survey tool that helps businesses gather consumer insights through targeted surveys conducted via mobile devices.
Respondent Participant
A marketplace for sourcing and scheduling global research interviews to assist in conducting various forms of research.
Field Agent
Field Agent is a mobile app that allows users to earn money by completing retail-related tasks like surveys and mystery shopping.
BlockSurvey
BlockSurvey is a privacy-focused platform for creating secure forms and surveys, using blockchain technology for data ownership and compliance, especially in healthcare.
Surveyapp
Surveyapp collects customer and employee feedback through surveys, supporting various formats and distribution methods, including offline and online options.
SurveyLab
SurveyLab is a versatile online tool for creating, distributing, and analyzing surveys in multiple languages for various research purposes.
SmartSurvey
SmartSurvey is a SaaS platform for creating and sharing online surveys and forms, offering analysis tools for various users including businesses and organizations.
MetaSurvey
MetaSurvey is a survey tool for gathering product feedback and market research, allowing users to create and analyze surveys easily across multiple devices.
Vevox
Vevox is a real-time polling and anonymous Q&A platform that enhances engagement in virtual and hybrid meetings, allowing participants to share feedback easily.
SurveyJS
SurveyJS is an open-source JavaScript library for creating and managing surveys. It includes tools for form building, PDF generation, and data analysis.
Surveybot
Surveybot enables users to conduct surveys via Facebook Messenger and Workplace, automating feedback collection and integrating with multiple apps through Zapier.
SurveyPlanet
SurveyPlanet is an online tool for creating and analyzing surveys, offering a user-friendly interface and options for customization and data export.
Alchemer
Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.
Startquestion
Startquestion is a survey software for creating and distributing online surveys, ensuring data security and GDPR compliance.
ProProfs
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
SOCi
SOCi is a marketing platform for multi-location businesses to manage local marketing efforts, customer engagement, and online reputation across digital channels.
involve.me
Involve.me is a tool for creating interactive content like quizzes, forms, and landing pages to enhance customer engagement and collect data.
Formaloo
Formaloo is a no-code platform for creating surveys, forms, and web apps, allowing teams to manage data effectively and enhance engagement.
Formstack
Formstack is a cloud-based app for creating digital forms, collecting data, and automating workflows, featuring integrations, analytics, and customizable templates.
Formbricks
Formbricks is an open-source survey tool that enables businesses to collect user feedback while ensuring data privacy and easy integration with existing systems.
Rallio
Rallio is a social media management platform that helps businesses schedule posts, manage multiple accounts, analyze engagement, and enhance their online presence.
Voiceform
Voiceform enables users to create voice, video, and text surveys, facilitating easy collection of qualitative and quantitative customer feedback.
Omniconvert
Omniconvert is a digital experience optimization tool for A/B testing, surveys, and advanced segmentation to improve conversion rates and customer insights.
GoFormz
GoFormz is a digital form builder that allows users to create, fill, and manage forms online and offline, integrating with various business applications for data collection.
Attest
Attest is a consumer research platform that enables users to survey 125 million consumers globally, providing data and insights for informed decision-making.
ThoughtExchange
ThoughtExchange is an interactive survey platform that gathers feedback and provides actionable insights through AI analysis, suitable for various organizational contexts.
WeSurvey
WeSurvey is a web-based survey management app to create, distribute, and analyze surveys, polls, tests and evaluations with customizable questions and real-time results.
ProQuo AI
ProQuo AI is a platform for brand management that enables marketers to create strategies, test assets, and monitor performance using consumer insights and AI analytics.
Assembly
Assembly is a platform that improves employee engagement by facilitating recognition, rewards, communication, and collaboration within organizations.
FormAssembly
FormAssembly is a no-code platform for creating secure forms and automating data collection workflows, integrating with systems like Salesforce and ensuring compliance.
Gallup
The Gallup app helps organizations measure and improve employee engagement and workplace culture through surveys, analytics, and actionable insights.