Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.
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TrustAnalytica
trustanalytica.com
TrustAnalytica is an all-in-one customer engagement tool for small to medium businesses, aiding in reputation management, payment processing, booking automation, and lead generation.
Grab Your Reviews
grabyourreviews.com
Grab Your Reviews is a user-friendly app that helps small hotels manage customer reviews from multiple platforms, streamline feedback collection, and improve online reputation.
GatherUp
gatherup.com
GatherUp is a reputation management platform for businesses, helping them collect and analyze customer feedback and manage reviews across multiple locations.
ReviewInc
reviewinc.com
ReviewInc is a reputation management software that helps businesses monitor, generate, and manage online reviews from a centralized dashboard.
paiza
paiza.jp
Paiza is a job and learning platform for IT engineers and programmers that evaluates programming skills and connects qualified individuals with potential employers.
Great Recruiters
greatrecruiters.com
Great Recruiters is a platform for managing candidate experiences and recruiter reputations, offering tools for feedback, applicant tracking, and relationship management.
Bazaarvoice
bazaarvoice.com
Bazaarvoice is a platform for managing user-generated content, enabling businesses to collect, publish, and leverage customer reviews and insights to enhance marketing strategies.
ProManage
promanage.biz
ProManage is a MaaS platform that helps brands engage customers, manage reviews, and unify customer databases through integrations and chat support.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Synup
synup.com
Synup is an app that helps businesses manage their online presence through local listings, reputation management, and social media integration in a single dashboard.
GMBapi.com
gmbapi.com
GMBapi.com is a local SEO software designed to manage and optimize multiple Google Business Profiles, track performance, and handle reviews efficiently.
Experience.com
experience.com
Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.
Social Places
socialplaces.io
Social Places is an app for multi-location brands to manage listings, reputation, social content, ads, and bookings efficiently.
Reviewshake
reviewshake.com
Reviewshake is a reputation management tool that helps businesses manage, collect, and analyze customer reviews across multiple platforms.
Wooflo Pro
wooflo.pro
Wooflo Pro is a business reputation management app that enables local businesses to gather positive reviews and manage negative ones privately through various messaging platforms.
Trustmetrics
trustmetrics.io
Trustmetrics automates the collection of customer reviews and helps display them on your website to enhance social proof.
ReviewGain
reviewgain.io
ReviewGain is an app for Small Medium businesses to manage, analyze, and respond to customer reviews, helping improve online reputation and customer engagement.
Podstatus
podstatus.com
Podstatus monitors podcasts by tracking reviews and hourly rankings in 175 countries, providing daily updates via email.
2 Step Reviews
2stepreviews.com
2 Step Reviews is an app that helps local businesses capture customer reviews to improve their visibility and attract more customers on Google.
Riivu
riivu.io
Riivu is a tool for businesses to manage customer feedback, generate online reviews, and improve their online reputation.
ReviewRev
reviewrev.com
ReviewRev is a tool for businesses to manage, analyze, and utilize customer reviews from multiple platforms to enhance online reputation and customer engagement.
Avarup
avarup.com
Avarup is an online reviews management platform that helps businesses collect, manage, and respond to customer reviews across multiple platforms.
ReviewBot
reviewbot.io
ReviewBot automates the process of collecting customer reviews, allowing businesses to request and manage feedback efficiently across multiple platforms.
Ratesight
ratesight.com
Ratesight is an online review management platform that helps businesses gather, track, and respond to reviews to improve their reputation and SEO.
GuestTouch
guesttouch.com
GuestTouch is a messaging platform for hotels, enabling guest communication, feedback management, and operational efficiency across all stages of the customer journey.
Repuso
repuso.com
Repuso helps businesses collect, manage, and visually display customer reviews on their websites to enhance online reputation and customer trust.
EmbedMyReviews
embedmyreviews.com
EmbedMyReviews helps businesses manage and display customer reviews on their websites, enhancing credibility and integrating feedback into marketing strategies.
ResellerRatings
resellerratings.com
ResellerRatings is an app that helps consumers find and evaluate reliable resellers through user-generated reviews and ratings across various online marketplaces.
TrueReview
truereview.co
TrueReview simplifies collecting and managing customer reviews via SMS or Email, integrates with CRMs, and helps businesses improve their online reputation.
Oggvo
oggvo.com
Oggvo helps small businesses enhance customer experience and streamline processes, aiding in growth and competitiveness.
LOCALACT
localact.com
LOCALACT is a digital marketing platform for franchisees, focusing on local SEO, ad campaigns, and data management to enhance online visibility and customer engagement.
Cloodot
cloodot.com
Cloodot is a customer experience management app that consolidates chats and reviews from multiple platforms for efficient online engagement and reputation management.
Chekkit
chekkit.io
Chekkit is a platform that helps local businesses manage customer feedback, communications, and operations efficiently through automation and integrated tools.
Milestone
milestoneinternet.com
The Milestone app enhances digital experiences and content visibility for brands and businesses to improve customer acquisition.
iReview
ireview.com
iReview is an online reputation management platform that helps businesses generate, manage, and analyze customer reviews to improve visibility and search rankings.
SureCritic
surecritic.com
SureCritic is a platform for customers to review and provide feedback on services, helping businesses improve and maintain transparent communication with clients.
CustomerLobby
customerlobby.com
CustomerLobby helps service-based businesses manage and publish client reviews online.
Rallio
rallio.com
Rallio is a social media management platform that helps businesses schedule posts, manage multiple accounts, analyze engagement, and enhance their online presence.
FreshReview
freshreview.co
FreshReview helps businesses collect and manage customer reviews, making it easier to gather feedback and improve reputation on platforms like Google and Yelp.
Shout About Us
shoutaboutus.com
Shout About Us is a reputation management app that aggregates reviews, allowing businesses to monitor, respond to feedback, and improve their online presence.
Reviewgrower
reviewgrower.com
ReviewGrower helps businesses manage online reviews, improve reputation, analyze customer feedback, and enhance brand image across multiple platforms.
Localyser
localyser.com
Localyser is a software for managing online reviews, customer feedback, and social media, helping businesses improve their local presence and reputation.
ReviewPush
reviewpush.com
ReviewPush is an online reputation management tool that consolidates reviews from various platforms, allowing businesses to monitor and manage customer feedback effectively.
Listen360
listen360.com
Listen360 is a customer feedback platform that helps businesses collect, analyze, and act on insights to improve customer satisfaction and relationships.
ConsumerAffairs
consumeraffairs.com
ConsumerAffairs for Brands helps manage product reviews, facilitates communication with consumers, and aims to resolve issues while enhancing brand reputation.
Tagsen
tagsen.com
Tagsen is an online platform in India for ordering business and marketing printing solutions, including business cards, banners, stickers, and leaflets.
OutboundEngine
outboundengine.com
OutboundEngine is a marketing automation tool that helps small businesses manage email campaigns, social media, and websites efficiently.
Reptrics
reptrics.com
Reptrics is a customer success software for B2B SaaS, helping teams manage onboarding, renewals, and reduce churn through automated workflows and data insights.
Customer Alliance
customer-alliance.com
Customer Alliance is web-based hospitality management software for managing hotel operations, reservations, room control, and online reputation for businesses of various sizes.
TrackStreet
trackstreet.com
TrackStreet monitors online sales channels to enforce pricing policies, track unauthorized sellers, and gather product reviews, helping brands protect and manage their market presence.
GoSite
gosite.com
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
Reviewflowz
reviewflowz.com
Reviewflowz helps SaaS companies collect and manage customer reviews, share them, and analyze feedback to enhance online presence and customer satisfaction.
DemandHub
demandhub.co
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
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