CustomerLobby

CustomerLobby is a comprehensive dashboard designed to enhance supply chain interactions between third-party logistics providers and their clients. It offers a straightforward interface that simplifies the management of logistics operations, providing real-time insights and transparency throughout the supply chain.

Key features of CustomerLobby include error tracking, integration health monitoring, and operational metrics. Users can identify and address issues such as status errors, un-pickable orders, and understocked items promptly. The dashboard also displays the status of integrations and automated emails, ensuring seamless communication and data exchange. Operational metrics provide a clear overview of warehouse activities, including created, picked, received, and returned orders.

Additionally, CustomerLobby offers an order status overview, presenting a visual breakdown of order statuses such as pickable, not pickable, picked, or shipped. It also provides insights into purchase orders, showing the number of orders expected to arrive, in progress, or received on a given day. Users can adjust the dashboard view to analyze data over different timeframes, such as today, last week, last month, or last year, facilitating more informed decision-making.

By leveraging these features, CustomerLobby helps streamline logistics operations, improve customer relationships, and enhance overall supply chain efficiency. It is designed to be accessible and user-friendly, making it an effective tool for managing complex logistics processes.