iReview

For small businesses and multi-location organizations looking to manage customer feedback and strengthen their online presence, iReview brings review activity and business listings together. Teams can collect and monitor reviews from sites such as Google, Facebook, Yelp, and Trustpilot, then respond to feedback from a central platform. Review pages and request tools help businesses encourage customers to share their experiences, while reporting and insights help track feedback and reputation over time. iReview also supports business listing submission and optimization, plus social media and listings automation. Businesses can manage multiple locations, with availability depending on their plan. Teams can handle review responses themselves or use iReview’s full-service option, which includes tailored responses, approval workflows, and reports. It may suit businesses that want a mix of review management, local visibility tools, and optional hands-on support.

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