Feedback Analytics - Top Apps & Software

Feedback analytics software analyzes surveys, reviews, and support conversations to surface themes, sentiment, and what customers want changed.

Voiceform

Voiceform enables users to create voice, video, and text surveys, facilitating easy collection of qualitative and quantitative customer feedback.

Up Review

App to collect, monitor and respond to customer reviews from a central dashboard. Automates review requests (email, SMS, QR/NFC), tracks feedback, analyzes sentiment, and integrates with CRM/POS.

Strella

Strella is an AI-driven platform for gathering and analyzing customer feedback, automating interviews, note-taking, and synthesis for efficient decision-making.

XEBO.ai

XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.

Reflektive

Reflektive is a performance management platform that enhances employee engagement through continuous feedback, surveys, and analytics to support workplace improvement.

DataEQ

DataEQ analyzes unstructured customer feedback to provide actionable insights, helping businesses improve customer service and communication strategies.

Needle

Needle is a search tool that scans multiple online communities at once to find customer conversations, track competitors, and analyze sentiment and intent.

General Analysis

Provides tools for testing and analyzing AI models—red-teaming, interpretability, and methods to find failure modes and improve model robustness for higher-risk deployments.

Uniqrate

Gathers analytics and reader feedback for blogs and docs so you can see reader behavior and opinions to improve content quality and engagement.

GetWhy

GetWhy is an AI-driven platform that gathers video responses from audiences, providing fast analysis of consumer insights and emotions for marketing decisions.

Valued Voice

Valued Voice is a platform that allows users to earn money by posting sponsored content on their blogs and social media for brands and advertisers.

Reva

Reva app enables vacation rental managers and hospitality operators to collect, analyze, and manage guest reviews effectively.

Panorama Education

Panorama Education provides tools for schools to assess student well-being and performance, facilitating data-driven support and community engagement for improved educational outcomes.

Observe.AI

Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.

Condens

Condens is a tool for storing, analyzing, and sharing user research data, focusing on collaboration and efficient insights from qualitative data.

NEXT is an AI-powered platform that analyzes customer interactions, providing insights for product development and decision-making.

Zeda.io

Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.

Appbot

Appbot provides tools for mobile teams to analyze app reviews and user sentiment across multiple platforms, streamlining feedback management and integration into workflows.

Qwary

Qwary is an experience management platform that helps teams analyze user interactions, gather feedback, and improve customer journeys for enhanced engagement and retention.

Lyssna

Lyssna is a remote user research platform that enables companies to conduct tests, surveys, and interviews to understand their audience and improve user experiences.

Recollective

Recollective is a qualitative research platform that enables businesses to gather insights through online discussions, surveys, and analytics tools for informed decision-making.

Glimpse

Glimpse is an AI-powered research platform for language and sentiment analysis, enabling users to conduct surveys and analyze responses at scale.

unitQ

unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.

WebFeedback

WebFeedback collects and analyzes website visitor feedback through customizable forms and surveys, helping businesses understand customer needs and improve experiences.

Insight7

Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.

SentiOne

SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.

Formly

Formly is an online form builder for creating surveys and quizzes, featuring AI-generated content, analytics, and support for various devices and data collection methods.

Convas

Convas helps SaaS and startups collect and prioritize customer feedback to improve products and enhance customer satisfaction.

ReviewTrackers

ReviewTrackers is a review management platform that collects and analyzes customer feedback from various sites, helping businesses monitor and respond to reviews effectively.

Screeb

Screeb is a user research platform that provides analytics, in-app surveys, and user feedback tools to help product teams understand their users and improve product development.

Voxpopme

Voxpopme is a platform for collecting and analyzing video feedback, helping businesses understand customer opinions and improve products based on insights from video responses.

InMoment

InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.

Alida

Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.

Caplena

Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.

Enthu.ai

Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.

ZIGPOLL

ZIGPOLL is a survey platform for eCommerce that collects customer feedback through interactive polls, post-purchase surveys, and email capture campaigns.

CallMiner

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Loopback

Collect feedback after interviews, build a verified profile, and let companies find you. Free for candidates.

Innerview.co

Innerview.co is an AI tool that analyzes user interviews to provide actionable insights for product managers, designers, and researchers, improving product development.

Chatmeter

Chatmeter is a reputation management platform that helps multi-location brands monitor customer feedback and insights using AI tools for improved customer experience.

Blix

Blix is an AI tool for analyzing textual feedback, converting it into structured data and insights, suitable for market researchers and analysts.

Customerscore.io

Customerscore.io helps SaaS businesses prevent churn and identify upsell opportunities using data analysis and machine learning for improved customer retention.

Upland Rant & Rave

Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.

Centiment

Centiment is an online survey platform connecting market researchers with respondents, facilitating targeted surveys for various consumer and B2B audiences.

BetterFeedback

BetterFeedback is a qualitative customer feedback analysis tool that helps product teams understand customer needs and improve user satisfaction through AI-driven insights.

Thematic

Thematic is an AI app that analyzes customer feedback to identify themes and insights, helping businesses improve products and customer experiences.

GuestTouch

GuestTouch is a messaging platform for hotels, enabling guest communication, feedback management, and operational efficiency across all stages of the customer journey.

Reviewflowz

Reviewflowz helps SaaS companies collect and manage customer reviews, share them, and analyze feedback to enhance online presence and customer satisfaction.

TRACX

TRACX is a platform for managing customer experience, utilizing customizable surveys to convert feedback into actionable insights for improving interactions.

Chatter.Plus

Collects feedback from Discord, GitHub, forums and support tickets and automatically clusters similar reports into patterns to reveal recurring issues.

Senswise

Senswise provides AI-based solutions to enhance employee experience through data-driven surveys, identifying issues, and recommending actions for improved workplace satisfaction and efficiency.

Voxxify

Voxxify measures and analyzes end user sentiment in enterprise IT, helping organizations understand and improve the end user experience.

Survs

Survs is a web-based tool for creating, distributing, and analyzing online surveys, allowing users to gather feedback effectively across various platforms.

Ombea

Ombea is an app that helps businesses gather and analyze feedback from customers and employees to improve their experiences and address concerns effectively.

Merren

Merren is a platform for collecting customer feedback through various channels, using conversational surveys, multimedia responses, and real-time data analytics.

Ripple10

Ripple10 is a digital conversation monitoring platform that analyzes brand sentiment, competition, and market trends to help businesses understand and improve their digital presence.

Kimola

Kimola offers SaaS solutions for research professionals, providing analytics on consumer lifestyles and API services for text analysis, including emotion and entity detection.

ProvenExpert

ProvenExpert helps businesses manage online reviews and customer feedback, providing tools for collection, analytics, and reputation management to boost engagement and improvement.

Pulse Labs

Pulse Labs is a user research platform for collecting and analyzing feedback from surveys, interviews, tests, and in-app feedback to inform product decisions.