Qwary

Qwary

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Website: qwary.com

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Qwary is an interactive survey platform designed to help businesses collect feedback and enhance customer satisfaction across various touchpoints. It offers omnichannel surveys, allowing brands to engage with their customers through multiple channels, ensuring that their voices are heard. The platform supports key metrics like CSAT, CES, and Net Promoter Score, enabling organizations to measure customer satisfaction levels effectively.

One of Qwary's notable features is its audience panel, which allows brands to conduct live polls with over 100 participants simultaneously. This capability facilitates real-time feedback collection, providing valuable insights into customer preferences and behaviors. Additionally, Qwary integrates with external platforms such as Zapier, HubSpot, Salesforce, and Google, ensuring seamless data exchange and analysis.

Qwary also supports internal feedback collection from staff members, promoting a healthy work environment by encouraging employee engagement. The platform is innovative in its use of technology, featuring the world's first Alexa-integrated survey solution, which makes the feedback process engaging and accessible. Data security is a priority, with industry-verified compliance standards in place to protect user information. Overall, Qwary provides a comprehensive toolset for businesses seeking to improve customer and employee experiences through structured feedback mechanisms.

Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. The solution facilitates holistic improvements throughout processes, products, and digital interfaces, significantly boosting the value delivered to customers over their lifetime. It enables you to thoroughly analyze customer journeys, allowing timely interventions to smooth out obstacles and guide users toward a superior experience. Dive deep into digital customer behavior with tools like session replays, heat maps, funnels, and frustration detection features, including identifying rage clicks and erratic mouse movements. * Converse AI: Facilitate real-time, AI-driven conversations to collect and interpret customer feedback effortlessly. * Feedback: Conduct traditional surveys to collect structured user responses, providing valuable insights for product improvements. * In-Product Surveys: Effortlessly gather targeted insights from users directly within your product to enhance their experience. * Replays: Capture and analyze user session clips alongside their feedback to comprehensively view user interactions. * Funnels: Map out user journeys to identify and address drop-off points, optimizing pathways for better conversion rates. * Analysis: Utilize advanced AI to turn user feedback into actionable insights and product enhancements.

Website: qwary.com

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