Ripple10

Ripple10, a digital conversation monitoring platform as a solution to better understand consumers, competition and market trends. Ripple10 Features That Help Monitor - Brands and Competition in the Digital World ** Sentiment Analysis You can find positive, negative, and neutral sentiment about your brand, competition, or any keyword you want. Ripple10 will categorize all netizen conversations automatically with support for manual correction by the admin to update the data. ** Competitive Analysis Know the activities and sentiments of netizens towards competitors, compare the results! Look for opportunities to improve your strategy or other unique things to win the competition. Map the strengths and weaknesses of competitors and prevent competitive threats from entering your business. ** Audience Analysis Find digital accounts that frequently talk about you and study their spread with the Sociograph Author feature. **Digital Heath Index Calculation of scores from overall netizen sentiment towards a brand to find out how healthy your brand is in the digital world. The more positive sentiment it means your brand is healthier! And conversely, if there are more and more negative sentiments about your brand, this is a sign that your brand needs to improve its positive image. ** Buzzer Tracking & Monitoring Monitor the performance of the buzzer / KOL services you use in a campaign. We provide various metrics to assess whether the buzzer / KOL you use is in line with the desired target. ** Early Alert Notification Know the potential for a digital crisis early. We will send a warning notification if there is a spike in negative conversations about your brand directly via email or SMS. ** Average Daily Mentions & Buzz Geo Distribution Feature to find out when your brand is often discussed and the location where the conversation is spread. ** Sociograph Keywords Know the keywords that are most relevant to your brand. You can also sort keywords that are often used by netizens to represent your brand. ** Infographic Data Report Data visualization with an easy-to-understand infographic display. You can also download it anytime and anywhere. ** Sociograph Author Know which accounts are talking about you in the digital world, learn how the issue is spread easily and get to know who is helping it spread. ** Sociomile CRM System Integration Respond directly to netizen conversations about your brand. Ripplel 0 will capture netizen conversations and convert them into a ticket on the Sociomile CRM system, so agents can respond immediately.