Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Metanoz
metanoz.com
Metanoz AI is a chatbot app providing 24/7 problem-solving services across various fields for individuals and businesses.
tolk.ai
tolk.ai
tolk.ai is a no-code automation platform for customer support and lead generation, using AI-powered virtual agents to handle customer inquiries effectively.
Jekka.ai
jekka.ai
Jekka is an AI chatbot that answers customer inquiries and assists with purchases 24/7, offering human escalation and multilingual support.
FURTHER
talkfurther.com
FURTHER automates conversations with senior living prospects to enhance lead generation and qualification, ensuring more opportunities are captured.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
CBOT
cbot.ai
CBOT offers AI-powered chatbots for industries like finance and e-commerce, enhancing customer interactions and helping businesses boost loyalty and revenue.
Amio
amio.io
Amio is an AI platform that automates customer service, providing real-time support and responding to over 80% of inquiries across multiple channels.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.
Trring Me
trringme.com
Trring Me allows businesses to communicate with customers via WhatsApp, enabling quick responses to messages, notifications, and appointments using the WhatsApp Business API.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
Plantt
plantt.io
Plantt is a platform designed to enhance customer success management by enabling teams to prioritize and engage with customers effectively.
Creative Virtual
creativevirtual.com
Creative Virtual offers a conversational AI platform for customer service, integrating chat, voice, and email for personalized support across various channels.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Locobuzz
locobuzz.com
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Bonfire
justbonfire.com
Bonfire is a B2B chatbot service that allows businesses to create AI-driven chatbots using their own data, requiring no coding for integration into websites.
MegaCHAT
megachat247.com
MegaCHAT is a sales chatbot platform that automates omnichannel marketing with interactive conversations, voice recognition, and payment integration.
CodiBot
codibot.ai
CodiBot is an AI chatbot designed for SMEs to improve customer support, streamline sales processes, and enhance personalization in interactions.
AbsolutChat
absolutchat.com
AbsolutChat is a no-code platform for creating chatbots for social channels like WhatsApp and Facebook, facilitating customer engagement and support.
OpenDialog
opendialog.ai
OpenDialog provides AI chatbots and digital assistants for regulated industries, automating interactions and ensuring compliance through advanced analytics.
WizyChat
wizy.chat
WizyChat is an AI chatbot platform for businesses to create custom chatbots using their own data, enhancing customer support and engagement with no coding required.
Quriobot
quriobot.com
Quriobot is a chatbot platform that enables businesses to engage customers, automate support, capture leads, and create interactive surveys without coding.
Jetlink
jetlink.io
Jetlink is an AI-powered messaging platform that enhances customer communication for businesses through real-time, personalized interactions across various channels.
Alendei
alendei.com
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
AIhelp
aihelp.net
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
ChatShape
chatshape.com
ChatShape enables users to create AI-powered chatbots for websites, enhancing customer support and engagement by providing instant responses to queries.
eBotify
ebotify.com
eBotify is a platform for creating customized chatbots for lead generation, customer support, surveys, appointments, and feedback.
crafter.ai
crafter.ai
Crafter.ai is a platform that allows users to easily create chatbots and virtual assistants using rules, machine learning, and generative AI.
Hello Moe
hellomoe.co.uk
Hello Moe is a platform for companies to automate conversations and offer live support, using a no-code bot builder and customizable chat templates.
SharurAI
sharurai.com
SharurAI builds customized AI chatbots for businesses to enhance customer engagement and support, aligning with specific operational needs.
Scotty AI
scottytechnologies.com
Scotty AI is a conversational chatbot that automates recruitment tasks, enhancing candidate engagement and streamlining hiring processes through voice and text interactions.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Heyday AI
app.heyday.ai
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Ivy.ai
ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
ProManage
promanage.biz
ProManage is a MaaS platform that helps brands engage customers, manage reviews, and unify customer databases through integrations and chat support.
Vizury
vizury.com
Vizury is a martech app that helps brands improve customer engagement and retention through data-driven insights and strategies for digital marketing.
Whisbi
whisbi.com
Whisbi is a mobile-focused sales and marketing platform that integrates various communication channels to enhance customer engagement and increase conversion rates.
Botbuz
botbuz.com
Botbuz is a no-code chatbot platform that enables businesses to create and manage AI chatbots for improved customer engagement and service across multiple channels.
Inbenta
inbenta.com
Inbenta is a conversational AI platform that automates customer service, IT helpdesk, marketing, and HR, providing tools like chatbots and knowledge management.
Goodcall
goodcall.com
Goodcall is a conversational AI app for small businesses, handling messages, sharing information like hours and policies, and managing orders and reservations.
EmbedAI
thesamur.ai
EmbedAI allows users to build AI chatbots using their own data, powered by ChatGPT, serving as an alternative to Chatbase.
CHATTERgo
chattergo.com
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
IntelliTicks
intelliticks.com
IntelliTicks is a chatbot platform that automates customer engagement and sales, connecting leads with representatives and providing real-time insights and analytics.
Optiwe
optiwe.com
Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.
Unleash
unleash.so
Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.
Answered.so
answered.so
Answered.so is an AI-driven customer service tool that helps resolve customer issues using a chatbot, knowledge base, HelpHub, and intelligent search.
Algomo
algomo.com
Algomo is an AI-powered platform that automates customer support via customizable bots, improving efficiency and satisfaction while reducing manual tasks.
3Dolphins
3dolphins.ai
3Dolphins.ai helps businesses enhance their digital customer experience through cloud-based and on-premise solutions, facilitating collaboration between technology and people.
BotDistrikt
botdistrikt.com
BotDistrikt is a platform for creating customizable AI-powered chatbots for businesses, facilitating customer interactions across multiple channels with human support options.
arabot
arabot.io
Arabot is a no-code chatbot platform for businesses to automate customer interactions and service fulfillment across multiple channels.
FranklyAI
frankly.ai
FranklyAI integrates generative AI tools like ChatGPT into Microsoft Teams, offering training and custom solutions to enhance productivity and streamline workflows.
Lyris.ai
lyris.ai
Lyris.ai is an AI-powered chatbot platform that customizes roles for sales, customer support, and employee assistance, enhancing productivity and engagement.
Louisebot
louisebot.com
LouiseBot is an AI chatbot platform that allows users to create customizable, interactive chat experiences for enhanced user engagement and support.
Posh AI
posh.ai
Posh AI is an app that uses conversational AI to improve customer interactions and automate workflows for financial institutions through messaging and voice channels.
Unifonic
unifonic.com
Unifonic is a customer engagement platform that unifies communication channels to enhance customer experiences and streamline operations for businesses.
Unless
unless.com
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
SocialNowa
socialnowa.io
SocialNowa is a chatbot automation tool for Messenger and Instagram, enabling businesses to automate communications, create funnels, and integrate sales with various payment gateways.
OneHash
onehash.ai
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
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